I'm very happy with Lancaster as my classic car insurer. The renewal quote was the same as last year and you can speak to the friendly team in the office to renew, pay and make any changes if you are... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I don’t usually like parting with money, but what a pleasure dealing with a human being and not one of these AI chatbot thingies. I dealt with Jamie and his friendliness and helpfulness was a pleasure... Ver mais
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Quality of service always very good, as is value for money, support when contacting, speed of response etc. Have been more than happy to use Lancaster for insuring classic car for several years. Only... Ver mais
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The person I spoke to was polite and efficient and my renewal went through very quickly, however I did spend a long time waiting to get served The UK based call centre is a massive positive for me an... Ver mais
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Detalhes da empresa
Escrito pela empresa
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Informações de contato
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Reino Unido
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Excelente
31 mil avaliações
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EASY TO RENEW AND GOOD PRICE,
12 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your review! We’re pleased to hear that you found renewing your policy easy and that you were happy with the price. We really appreciate your feedback!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
Better than last years price
Better than last years price, cant beat that this day n age!👍🤗
5 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your review! We’re delighted to hear that we were able to offer you a better price than last year. We know how important it is to get good value, and we really appreciate you choosing to stay with us!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Lancaster Insurance Services.
I’ve been a customer for the past few…
I’ve been a customer for the past few years and have always found them easy to deal with. There’s no hassle at all, whether you’re looking to insure a classic car or simply want to speak to someone over the phone.
12 de agosto de 2026
Resposta da Lancaster Insurance Services
Thanks for taking the time to leave us a review.
It's brilliant to hear you've been with us for a few years. We're glad you find us hassle free, whether insuring a classic car or speaking to us on the phone.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Great service
10 de agosto de 2026
Resposta da Lancaster Insurance Services
Thanks for taking the time to leave us a review.
It's brilliant to hear that you experienced great service from us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thanks for taking the time to share your feedback.
It is great to hear that you found everything quick and simple. We always aim to keep things hassle free for you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thanks for taking the time to share your feedback.
It is brilliant to hear that you had such a great experience with us. We always aim to deliver top quality service and support.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Helpful efficient service from a nice…
Helpful efficient service from a nice human!
12 de agosto de 2026
Resposta da Lancaster Insurance Services
Thanks for sharing your feedback with us.
It is fantastic to hear that you had such a helpful and efficient experience with a nice human. We always aim to make things quick and easy while keeping a friendly touch.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Very thorough and diligent session over…
Very thorough and diligent session over the phone. Everything fully explained and some useful additions pointed out. Excellent service,good price.
11 de agosto de 2026
Resposta da Lancaster Insurance Services
Thanks for taking the time to share your feedback.
It is brilliant to hear that you had such a thorough and diligent experience over the phone. We are delighted that everything was fully explained, those useful additions were pointed out, and you got a good price.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Emma made it painless and straight…
Emma made it painless and straight forward. Great price
12 de agosto de 2026
Resposta da Lancaster Insurance Services
Thanks for taking the time to share your review.
It's brilliant to hear that Emma made things painless and straightforward for you, and that you got a great price. We always aim to keep things simple and affordable.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Resposta da Lancaster Insurance Services
Thanks for sharing your review with us.
It is great to hear that you found everything easy and quick. We always aim to keep things simple and hassle-free for you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Professional experience from staff…
Professional experience from staff dealing with my insurance purchase. Emma explained everything clearly and precisely.. Very happy with everything.
12 de agosto de 2026
Resposta da Lancaster Insurance Services
Thanks for taking the time to share your review.
It is brilliant to hear that Emma explained everything clearly and gave you such great service. Buying insurance should always be straightforward, so I am glad she made the process so easy for you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Lancaster Insurance Services
Emma and then Fiaz were both great
Emma and then Fiaz were both great, and Fiaz really knew his car stuff. Both were polite and efficient for what was a complex policy. The price was fair and competitive and I was impressed.
12 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave us a review. We’re delighted to hear that Emma and Fiaz were both able to provide such polite and efficient service, especially with what sounds like a complex policy. We’ll be sure to pass on your kind feedback to them.
It’s also great to hear that you found the price fair and competitive and were impressed with your overall experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Lancaster Insurance Services
Great to see a company using staff in…
Great to see a company using staff in England, Emma was brilliant, very clear and friendly, I would recommend this company 👍🏼
12 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Emma was brilliant, clear, and friendly. We really appreciate your recommendation!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Lancaster Insurance
Spoke to Emma who organised my…
Spoke to Emma who organised my insurance quickly and efficiently- everything was done politely and I would certainly recommend the company.
Price was very competitive
11 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your fantastic feedback!
It’s great to hear that Emma was able to arrange your insurance quickly and efficiently, while providing such a polite and friendly service.
We’re also really pleased that you found our price competitive and would recommend us. We’ll be sure to pass your kind comments on to Emma!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Lancaster Insurance Services
some one to speak to on the phone made…
some one to speak to on the phone made buying insurance very easy
30 de julho de 2026
Resposta da Lancaster Insurance Services
Thank you for your lovely review and feedback! We’re so pleased to hear that speaking to someone over the phone made the process of buying your insurance easy and straightforward. We really appreciate your kind words and are delighted we could help!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
So far I’m very happy
So far I’m very happy. The customer service agent I spoke to was very friendly polite and helpful!
11 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your lovely feedback!
It’s great to hear that you’re happy with your experience so far and that our customer service agent was friendly, polite and helpful. We really appreciate you taking the time to share your experience with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Lancaster Insurance Services
Great communication friendly and…
Great communication friendly and understanding.
11 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your lovely feedback!
It’s great to hear that you found our communication clear and our team friendly and understanding.
We’re really pleased we could provide a positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Lancaster Insurance Services
Always very helpful
Lancaster are my go to people for classic car insurance. I feel like I get a personal service and never feel like I’m calling a massive call centre. I’ve used Lancaster for years and they are helpful, friendly and professional. Great prices and they understand a classic car policy and everything that comes with that.
11 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for such fantastic feedback!
It’s wonderful to hear that Lancaster Insurance services has been your go-to for classic car insurance over the years. We’re really pleased that you value the personal service, friendly and professional approach, and the specialist understanding we bring to classic car policies.
It means a lot to know you feel looked after rather than like just another customer.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Lancaster Insurance Services
There are far too many…
There are far too many questions/statements about security etc to make the process a straightforward one.
4 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for taking the time to share your review and feedback. We’re sorry to hear that you found the number of security questions and statements made the process feel more complicated than it should. We understand how important it is for the process to be both secure and straightforward, and we’ll take your comments on board as we look for ways to improve the experience.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Good clear English spoken by the person…
Good clear English spoken by the person who answered my call.
11 de agosto de 2026
Resposta da Lancaster Insurance Services
Thank you for your kind feedback!
It’s great to hear that you found our team member clear, helpful and easy to understand when you called.
We really appreciate you taking the time to share your experience with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Lancaster Insurance Services
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