Leatherman Avaliações 151

Been a leatherman multi tool user since 1989..so far good quality and durable.. Have not tried using its customer service but saw some bad reviews given by other Leatherman users.. For me Its very important for a good product to also have good after sales customer service... Coz people will not be happy and satisfied with a product, service or company that does not stand up to its good name...

Absolutely terrible customer service. I made a phone call to them to inquire about a delayed order and the person who I spoke to was half asleep and just kept telling me to look at the banner on USPS' site detailing shipping delays. She was one of the rudest people I have ever interacted with. When I asked to speak with a manager, it went to an unnamed voicemail. I left a message and emailed the service and they did not respond.

i love all leatherman tool,costumer service if i could i will give zero star.i just bought a free p4 and the handlles are way to loose,i been emailing them about my problem,and all i got is to convinced me to keep it that way or to use a torx scrue.i try to use a torx and is imposible remove them.now i have a brand new tool i cannot use.thank you so much SHANI,costumer service specialist for nothing[i have a severe cases of Arthritis on my hands,so it make it double dificult for me to try to fix something it suposed to be perfect from the biggining.thank you SHANI

After dealing with what can only be described as possibly one of the least helpful customer service representatives of the company that represents leatherman in the Netherlands, my view of the company that uses some of my most beloved tools was quite a bit damaged.
I lost my Style CS due to the carabiner bit being somewhat faulty, which would sometimes result in there being no pressure on it to stay shut and it just falling open randomly. Today after visiting the local gas station close to my office i noticed it was gone, sadly, because i used it almost daily and it was a really useful little tool.

The tools are solid, though the quality control could be a bit better, and the customer service from the company that represents them here is just bad. There's no warranty information to be found on the dutch version of the website Leatherman.nl and i was told it was my own fault for not keeping an eye on it.

I love the tools, but i'm probably going to steer away from buying a leatherman again, the customer service just isn't up to standards and i was left feeling badly about the company i spent hundreds of euros on.

The packaging was a surprise. Attention to detail. What can you say, Its a Leatherman.

Es excelente su perfformance en toda ocasion, pero por sobre todo es el ideal, para enfrentar el problema imprevisto !!

Snelle en verzorgde levering.

No words, the Best multitool even!

I have used my wave for four years now. I use it everysingle day. Can't rate it highly enough.