Lee Longlands Avaliações 

9.849
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is a review for Richard and Greg (the delivery guys). These are no ordinary delivery men, this was without doubt the best experience we have had from delivery people. Richard and Greg didn'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Once again, the Lee Longlands delivery team have excelled in delivering my new bed. The team of Nathan and Carl arrived during the time slot previously agreed by phone that morning. Nathan and Carl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tom and Mark were great delivery people. On time (almost early), tidy, friendly and professional. They put the sofa exactly where it was needed and tidied up after themselves immediately. A real pleas... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a mattress manufactured by the same company that john lewis uses, same specification but much less expensive. Was told lead time of 6 to 8 weeks and it arrived in around 6 weeks. Received a ca... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis

Informação fornecida por fontes externas variadas

At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(9.849)

1.747 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Really pleased with the delivery…

Really pleased with the delivery service from Carl and Lewis. They handled our new sofas with great care and were both friendly and considerate. We were impressed with their whole approach to customer service: wanting to make sure that we were completely happy with the sofas and how they operated.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your fantastic feedback!

We're delighted to hear that Carl and Lewis provided such a friendly, considerate and professional delivery service. It's wonderful to know they handled your new sofas with great care and took the time to make sure you were completely happy with everything, including how the sofas operated, before leaving.

We'll be sure to pass your lovely comments on to Carl and Lewis. Thank you for choosing Lee Longlands, and we hope you enjoy your new sofas for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Prompt servicereceived communication via the post…

I received communication via the post about your latest clearance sale . So
I was pleasantly surprised when was able to secure an armchair which arrived at my home within the week.
The delivery men were polite and friendly and brought sofa upstairs without a fuss.

I would recommend to friends and family.

18 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

We're delighted that our clearance sale caught your eye and that you were able to find the right armchair, with delivery arranged so quickly too.

It's also wonderful to hear that our delivery team were polite and friendly and managed the upstairs delivery without any fuss. We'll be sure to pass your kind comments on to the team.

Thank you for choosing Lee Longlands. We hope you're delighted with your new armchair and enjoy it for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Purchased a headboard

Purchased a headboard and the help when buying the item was excellent.
Frank and Lee delivered the headboard today and the could not do enough to help

18 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your wonderful feedback!

We're delighted to hear that you received excellent help when choosing your new headboard and that the great service continued through to delivery.

A special thank you for recognising Frank and Lee. It's fantastic to know they were so helpful and went above and beyond to make sure everything went smoothly.

We'll be sure to pass your kind comments on to them. Thank you for choosing Lee Longlands, and we hope your new headboard looks fantastic in your home!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Lee and Lewis arrived on time and were…

Lee and Lewis arrived on time and were very efficient in off-loading and assembling our new suite.
They removed all the packing material.
A first class service. Thank you!

14 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your fantastic feedback!

We're delighted to hear that Lee and Lewis arrived on time and provided such an efficient and professional delivery service, carefully assembling your new suite and removing all the packaging afterwards.

We'll be sure to pass your kind comments on to them both. It's wonderful to hear you describe the service as first class!

Thank you for choosing Lee Longlands. We hope you enjoy your new suite for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Informative

17 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you for your great feedback!

We're delighted to hear that you received helpful, informative service from our team. We always aim to make choosing new furniture as straightforward and enjoyable as possible.

Thank you for choosing Lee Longlands, and we hope to welcome you back again soon!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Always the first pot of call when…

Always the first pot of call when looking for furniture. Never disappointed with both the quality of product and service.Many thanks

12 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your wonderful feedback and continued loyalty!

We're delighted that Lee Longlands remains your first port of call when looking for new furniture. It's especially rewarding to hear that both the quality of our products and the service you receive continue to meet your expectations.

Thank you again for choosing Lee Longlands. Your continued support means a great deal to us, and we look forward to welcoming you back next time!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Carl & Lewis were very efficient and…

Carl & Lewis were very efficient and professional in delivering our new furniture. Exceptional service, very friendly, and took no time at all.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your fantastic feedback!

We're delighted to hear that our delivery team provided such efficient and professional service. It's wonderful to know they were friendly, worked quickly and made the whole delivery process so straightforward.

We'll be sure to pass your kind comments on to the team. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Tom and Mark communicated clearly …

Tom and Mark communicated clearly regarding delivery time, turned up punctually and installed the new sofa very efficiently.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your fantastic feedback!

We're delighted to hear that our delivery team provided such efficient and professional service. It's wonderful to know they were friendly, worked quickly and made the whole delivery process so straightforward.

We'll be sure to pass your kind comments on to the team. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you for your lovely feedback and for continuing to choose Lee Longlands!

We're delighted to hear that you once again received the professional and helpful service we always aim to provide. Your continued support means a great deal to us.

We look forward to welcoming you back again soon!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

A great service from start to finish

A great service from start to finish. The staff at the branch were helpful and knowledgeable, they helped me choose the right table for my kitchen. The quality and the materials are outstanding. Delivery service was impressive as well, Tom and Mark made it look like an easy task. I am a Very happy customer.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your fantastic review!

We're delighted to hear that you received great service from start to finish. It's wonderful to know that our showroom team were helpful and knowledgeable, taking the time to help you find the perfect table for your kitchen, and that you're so impressed with the quality and materials.

A special thank you for recognising Tom and Mark too. We're pleased they made the delivery look effortless and completed your experience on such a positive note!

We'll be sure to pass your kind comments on to everyone involved. Thank you for choosing Lee Longlands, and we hope you enjoy your new table for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Would definitely buy from them again

Ordering took longer than I thought, due to the large number of options for the furniture I wanted, but Alex in the Bristol showroom was very helpful.
The delivery team, Tom and Mark were on time and had everything assembled and tidied up in under half an hour.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your fantastic feedback!

We're delighted to hear that our delivery team provided such efficient and professional service. It's wonderful to know they were friendly, worked quickly and made the whole delivery process so straightforward.

We'll be sure to pass your kind comments on to the team. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

A Great Place To Buy You Furniture

The range of furniture available at Lee Longlands is second to none and we have bought many things from them over the last 15 years. On this occasion, Chris Brown went the extra mile to give the deal I wanted and send me away happy.

16 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your wonderful feedback and for your incredible support over the past 15 years!

We're delighted that you continue to enjoy the wide range of furniture we offer and have trusted Lee Longlands for so many purchases over the years.

It's especially lovely to hear that Chris Brown went the extra mile to help you on this occasion and made sure you left happy with your purchase. We'll be sure to pass your kind comments on to Chris.

Thank you again for your continued loyalty. We look forward to welcoming you back for many more years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Lovely shop with beautiful furniture…

Lovely shop with beautiful furniture choices available. Very helpful staff and a few wonderful bargains still available 4 days into their big sale. I was very lucky to find a gorgeous dining table and chairs at a great discount. Thank you Lee Longlands.

16 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your wonderful feedback!

We're delighted to hear that you enjoyed browsing our furniture collection and received such helpful service from the team. It's even better to know that you managed to find a gorgeous dining table and chairs at a fantastic sale price!

Thank you for choosing Lee Longlands. We hope your new dining set looks beautiful in your home and that you enjoy it for many years to come.

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

The assistant who served us was helpful…

The assistant who served us was helpful but not too much in our face. He advised and informed as required. We were pleased with the price too.

11 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you for your lovely feedback!

We're delighted to hear that our sales assistant struck the right balance between being helpful and informative while giving you plenty of space to make your own decision. A relaxed, no-pressure shopping experience is exactly what we aim to provide.

It's also great to know that you were pleased with the price. Thank you for choosing Lee Longlands, and we hope you're delighted with your new furniture!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Lovely and helpful service.

Lovely and helpful service.

11 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you for your lovely feedback!

We're delighted to hear that you received such friendly and helpful service from our team. We'll be sure to pass your kind comments on.

Thank you for choosing Lee Longlands, and we look forward to welcoming you back again soon!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

We are happy with purchasing our…

We are happy with purchasing our bedroom furniture.
James was helpful and knowledgeable about the quality of the brands the store offers.

11 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your lovely feedback!

We're delighted to hear that you're happy with your bedroom furniture purchase and that James provided such helpful and knowledgeable advice about the different brands and their quality.

We'll be sure to pass your kind comments on to James. Thank you for choosing Lee Longlands, and we hope you enjoy your new bedroom furniture for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

15 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you for your kind feedback!

We're delighted to hear that you found our team so helpful. Providing friendly and attentive service is always important to us, so your comments are greatly appreciated.

Thank you for choosing Lee Longlands, and we hope to welcome you back again soon!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Dining room set


When they arrived they placed all blankets down through the hallway and into the kitchen to protect the flooring. They then carried though the already assembled table base and then carried the top though making sure that everything aligned and worked perfectly. Finally they brought in all 6 dinning chairs. Brilliant service and friendly delivery men 👍🏻

16 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your fantastic feedback!

We're delighted to hear that our delivery team provided such a careful and professional service. It's wonderful to know they protected your flooring throughout, took great care bringing in and positioning your dining table, and made sure everything was correctly aligned and working perfectly before finishing with the chairs.

We'll be sure to pass your kind comments on to the delivery team. Thank you for choosing Lee Longlands, and we hope you enjoy many happy occasions around your new dining table!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from Cheltenham shop…

Excellent service from Cheltenham shop and the delivery guys, very polite and helpful. The sofa is lovely the only thing that let it down was the legs that were more grey than oak colour.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you for taking the time to share your feedback!

We're delighted to hear that you received excellent service from our Cheltenham team and that our delivery team were polite and helpful. It's also wonderful to know that you're pleased with your new sofa.

We're sorry, however, that the colour of the legs wasn't quite what you expected, appearing more grey than the oak tone you had anticipated. We appreciate you highlighting this and will ensure your feedback is shared with the relevant team.

Thank you for choosing Lee Longlands. We hope you enjoy your lovely new sofa for many years to come!

Warm regards,
The Lee Longlands Team

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