Lee Longlands Avaliações 

9.855
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Free parking in the centre of Birmingham got us off to a great start. We then met Jade in the Ercol section and her knowledge of the sofas and friendly design input were exceptional. We left having pu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Once again, the Lee Longlands delivery team have excelled in delivering my new bed. The team of Nathan and Carl arrived during the time slot previously agreed by phone that morning. Nathan and Carl... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great service, rang at 8am gave delivery time and kept me updated. Three delivery guys very efficient and polite. Took care to remove shoes and cover my floor before bring in my sofa. Unpacked and s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tom and Mark were great delivery people. On time (almost early), tidy, friendly and professional. They put the sofa exactly where it was needed and tidied up after themselves immediately. A real pleas... Ver mais

Detalhes da empresa

  1. Loja de Móveis

Informação fornecida por fontes externas variadas

At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(9.855)

1.754 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The assistant who served us was helpful…

The assistant who served us was helpful but not too much in our face. He advised and informed as required. We were pleased with the price too.

11 de setembro de 2026
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Resposta da Lee Longlands

Thank you for your lovely feedback!

We're delighted to hear that our sales assistant struck the right balance between being helpful and informative while giving you plenty of space to make your own decision. A relaxed, no-pressure shopping experience is exactly what we aim to provide.

It's also great to know that you were pleased with the price. Thank you for choosing Lee Longlands, and we hope you're delighted with your new furniture!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Lovely and helpful service.

Lovely and helpful service.

11 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you for your lovely feedback!

We're delighted to hear that you received such friendly and helpful service from our team. We'll be sure to pass your kind comments on.

Thank you for choosing Lee Longlands, and we look forward to welcoming you back again soon!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

We are happy with purchasing our…

We are happy with purchasing our bedroom furniture.
James was helpful and knowledgeable about the quality of the brands the store offers.

11 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your lovely feedback!

We're delighted to hear that you're happy with your bedroom furniture purchase and that James provided such helpful and knowledgeable advice about the different brands and their quality.

We'll be sure to pass your kind comments on to James. Thank you for choosing Lee Longlands, and we hope you enjoy your new bedroom furniture for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

15 de setembro de 2026
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Resposta da Lee Longlands

Thank you for your kind feedback!

We're delighted to hear that you found our team so helpful. Providing friendly and attentive service is always important to us, so your comments are greatly appreciated.

Thank you for choosing Lee Longlands, and we hope to welcome you back again soon!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Dining room set


When they arrived they placed all blankets down through the hallway and into the kitchen to protect the flooring. They then carried though the already assembled table base and then carried the top though making sure that everything aligned and worked perfectly. Finally they brought in all 6 dinning chairs. Brilliant service and friendly delivery men 👍🏻

16 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your fantastic feedback!

We're delighted to hear that our delivery team provided such a careful and professional service. It's wonderful to know they protected your flooring throughout, took great care bringing in and positioning your dining table, and made sure everything was correctly aligned and working perfectly before finishing with the chairs.

We'll be sure to pass your kind comments on to the delivery team. Thank you for choosing Lee Longlands, and we hope you enjoy many happy occasions around your new dining table!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from Cheltenham shop…

Excellent service from Cheltenham shop and the delivery guys, very polite and helpful. The sofa is lovely the only thing that let it down was the legs that were more grey than oak colour.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you for taking the time to share your feedback!

We're delighted to hear that you received excellent service from our Cheltenham team and that our delivery team were polite and helpful. It's also wonderful to know that you're pleased with your new sofa.

We're sorry, however, that the colour of the legs wasn't quite what you expected, appearing more grey than the oak tone you had anticipated. We appreciate you highlighting this and will ensure your feedback is shared with the relevant team.

Thank you for choosing Lee Longlands. We hope you enjoy your lovely new sofa for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Good service polite staff and very…

Good service polite staff and very helpful in helping me .

14 de setembro de 2026
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Resposta da Lee Longlands

Thank you for your lovely feedback!

We're delighted to hear that you received good service and found our team polite, friendly and helpful throughout your visit.

Thank you for choosing Lee Longlands. We really appreciate your comments and look forward to welcoming you back again!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Great furniture and service!

Furniture looks great, just as hoped for. Good value for money, supported by helpful sales staff and a very professional delivery team, taking great care.

14 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your fantastic feedback!

We're delighted to hear that your new furniture looks just as you hoped and that you found it to be great value for money. It's also wonderful to know that our sales team were helpful throughout your purchase.

We're especially pleased that our delivery team provided such a professional service and took great care with your furniture and home.

Thank you for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Wonderful staff and excellent service

Wonderful staff and excellent service

13 de setembro de 2026
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Resposta da Lee Longlands

Thank you so much for your lovely feedback!

We're delighted to hear that you received excellent service and found our team so welcoming and helpful. We'll be sure to share your kind words with them.

Thank you for choosing Lee Longlands, and we look forward to welcoming you back again soon!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

James was Very professional and…

James was Very professional and supportive in making decisions

13 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your lovely feedback!

We're delighted to hear that James was professional and supportive, taking the time to help you feel confident in making the right decisions for your purchase.

We'll be sure to pass your kind comments on to James. Thank you for choosing Lee Longlands, and we hope you're delighted with your new furniture!

Warm regards,
The Lee Longlands Team

Avaliado com 1 de um total de 5 estrelas

Terrible product and customer service

I used to be a loyal client of Leelonglands for over 20 years . In recent years I have seen decline in their products and customer services. Recently I purchased a single chair for the price of £1500 which meant to be high quality leather, when it arrived after 4 months, it was a poor quality leather which felt more like plastic, also the colour was completely different from my order. It wasn’t only the quality of the chair more so the customer service upset and disappointment me. I would like to add that I found out the chair was made in china! In one word the chair was crap. This is a second time I had problem with their products.
Unless, the company improves their customer service and check the authenticity of their Chinese suppliers they will lose more and more of their loyal clients for good!

15 de julho de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

We're very sorry to hear that you were disappointed with both your chair and the customer service you received. We appreciate how frustrating this must have been after waiting several months for your order, particularly when the colour and finish did not meet your expectations.

Lee Longlands offers a wide range of furniture from established manufacturers in the UK and around the world, including British-made collections. The country of manufacture can vary depending on the brand and product selected, and customers who specifically wish to purchase UK-made furniture have a number of options available. Our experienced sales teams are always happy to advise on where individual products are manufactured and help customers choose accordingly.

Regardless of where a product is manufactured, we expect the furniture we sell to meet the appropriate quality standards and the specification ordered. We're therefore sorry that on this occasion you feel both the product and the service fell short of the standards you have come to expect from Lee Longlands over many years.

We appreciate your feedback and will ensure your comments are shared with the relevant team.

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Staff were not pushy like some that work in furniture retail.

13 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

We're delighted to hear that you enjoyed a relaxed and helpful experience with our team. We believe choosing new furniture should never feel pressured, so it's wonderful to know you were given the time and space to make the right choice for you.

Thank you for choosing Lee Longlands. We look forward to welcoming you back again in the future!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

All the team were great with a good mix…

All the team were great with a good mix of being helpful but not too pushy 😌

12 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your lovely feedback!

We're delighted to hear that the whole team struck the right balance between being helpful and giving you the space to browse and make your decision without any pressure.

Thank you for choosing Lee Longlands. We'll be sure to pass your kind comments on to the team, and we look forward to welcoming you back again!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Great service from Tim informative and…

Great service from Tim informative and very helpful without being pushy sales person made for a great experience

12 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

We're delighted to hear that Tim provided such an informative and helpful service while giving you the space to make your decision without any pressure. That's exactly the kind of relaxed shopping experience we want our customers to enjoy.

We'll be sure to pass your kind comments on to Tim. Thank you for choosing Lee Longlands, and we look forward to welcoming you back again!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Norfolk delivery

Nathan and Lee delivered our living room furniture to our holiday home in Norfolk. A long drive out for them but they were courteous and nothing was too much trouble.

Many thanks

8 de setembro de 2026
Avaliação não solicitada
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your lovely feedback!

We're delighted to hear that our delivery team provided such a courteous and helpful service when delivering your living room furniture to your holiday home in Norfolk.

We really appreciate your recognition of the long journey involved, and it's wonderful to know that nothing was too much trouble for the team when they arrived.

Thank you for choosing Lee Longlands. We hope your new furniture is the perfect addition to your holiday home and that you enjoy it for many years to come!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

The salesperson

The salesperson, Mandy, was excellent, very helpful.

12 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your lovely feedback!

We're delighted to hear that Mandy provided you with such excellent and helpful service. We'll be sure to pass your kind comments on to her – she'll be very pleased to receive the recognition.

Thank you for choosing Lee Longlands. We hope you're delighted with your purchase and look forward to welcoming you back again!

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Friendly and professional staff, excellent choice

Friendly and professional staff, well informed. Great choice of rugs. We purchased a very original one we have not seen anywhere else. Overall, great shopping experience.

11 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your wonderful feedback!

We're delighted to hear that you enjoyed such a positive shopping experience and found our team friendly, professional and knowledgeable.

It's especially lovely to know that you were impressed with our selection of rugs and found something distinctive that you hadn't seen elsewhere. We hope your new rug looks fantastic in your home!

Thank you for choosing Lee Longlands, and we look forward to welcoming you back again in the future.

Warm regards,
The Lee Longlands Team

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful sales staff

Friendly and helpful sales staff who made special efforts to help us find the right products and helped choose the best fabrics.

11 de setembro de 2026
logotipo da Lee Longlands

Resposta da Lee Longlands

Thank you so much for your lovely feedback!

We're delighted to hear that our sales team were friendly and helpful, and went the extra mile to help you find the right products for your home.

Choosing the perfect fabric can make all the difference, so it's wonderful to know that their advice helped you feel confident in your final choices.

Thank you for choosing Lee Longlands. We hope you're delighted with your new furniture and enjoy it for many years to come!

Warm regards,
The Lee Longlands Team

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