Free parking in the centre of Birmingham got us off to a great start. We then met Jade in the Ercol section and her knowledge of the sofas and friendly design input were exceptional. We left having pu... Ver mais
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Veja o que dizem as avaliações
Great service, rang at 8am gave delivery time and kept me updated. Three delivery guys very efficient and polite. Took care to remove shoes and cover my floor before bring in my sofa. Unpacked and s... Ver mais
This is a review for Richard and Greg (the delivery guys). These are no ordinary delivery men, this was without doubt the best experience we have had from delivery people. Richard and Greg didn'... Ver mais
A empresa respondeu
Once again, the Lee Longlands delivery team have excelled in delivering my new bed. The team of Nathan and Carl arrived during the time slot previously agreed by phone that morning. Nathan and Carl... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Informações de contato
224 Broad Street, B15 1AZ, Birmingham, Reino Unido
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that Mandy provided you with such excellent and helpful service. We'll be sure to pass your kind comments on to her – she'll be very pleased to receive the recognition.
Thank you for choosing Lee Longlands. We hope you're delighted with your purchase and look forward to welcoming you back again!
Warm regards,
The Lee Longlands Team
Friendly and professional staff, excellent choice
Friendly and professional staff, well informed. Great choice of rugs. We purchased a very original one we have not seen anywhere else. Overall, great shopping experience.
11 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you enjoyed such a positive shopping experience and found our team friendly, professional and knowledgeable.
It's especially lovely to know that you were impressed with our selection of rugs and found something distinctive that you hadn't seen elsewhere. We hope your new rug looks fantastic in your home!
Thank you for choosing Lee Longlands, and we look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
Friendly and helpful sales staff
Friendly and helpful sales staff who made special efforts to help us find the right products and helped choose the best fabrics.
11 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that our sales team were friendly and helpful, and went the extra mile to help you find the right products for your home.
Choosing the perfect fabric can make all the difference, so it's wonderful to know that their advice helped you feel confident in your final choices.
Thank you for choosing Lee Longlands. We hope you're delighted with your new furniture and enjoy it for many years to come!
Warm regards,
The Lee Longlands Team
Fantastic communication and very…
Fantastic communication and very helpful. My order was all done over the phone and it was a very quick smooth process. Would highly recommend
11 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your fantastic review and recommendation!
We're delighted to hear that the communication was excellent and that our team made ordering over the phone such a quick, helpful and straightforward experience.
It's wonderful to know the whole process went smoothly, and your recommendation means a great deal to us.
Thank you for choosing Lee Longlands. We hope you're delighted with your purchase!
Warm regards,
The Lee Longlands Team
James has been very helpful indeed
James has been very helpful indeed. He has spent time making sure we chose the most suitable items for our needs.
11 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that James was so helpful and took the time to understand your requirements, ensuring you chose the items best suited to your needs.
Providing patient, knowledgeable and personalised advice is exactly the service we aim to offer, and we'll be sure to pass your kind comments on to James.
Thank you for choosing Lee Longlands. We hope you're delighted with your new furniture!
Warm regards,
The Lee Longlands Team
Delivery team Nathan and Lee are good …
Delivery team Nathan and Lee are good representatives for the company. Polite, helpful with good communication up to delivery.
Overall very satisfied with Lee Longlands staff and product.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
We're delighted to hear that our delivery team arrived on time, were polite and provided such a good service. It's also great to know they removed all the packaging and left everything tidy for you.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Brilliant team
Brilliant team. Grateful to Jay & James for their considerate and kind help. Not an easy delivery, but they went above & beyond in getting our sofas through tight spaces. Thanks Lee Longlands.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
We're delighted to hear that our delivery team arrived on time, were polite and provided such a good service. It's also great to know they removed all the packaging and left everything tidy for you.
Thank you for choosing Lee Longlands. We hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
The delivery guys were very helpful and…
The delivery guys were very helpful and polite.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that our delivery team were so helpful and polite and made your delivery experience a positive one.
We'll be sure to pass your kind comments on to the team. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Lovely Ercol TV stand delivered today…
Lovely Ercol TV stand delivered today by friendly and helpful delivery guys. The website was easy to use, communication prompt and clear. Very happy with my purchase from Lee Longlands.
11 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you're so pleased with your new Ercol TV stand and that you found our website easy to use, with clear and prompt communication throughout your order.
It's also great to know that our delivery team were friendly and helpful, completing what sounds like a smooth experience from ordering through to delivery.
Thank you for choosing Lee Longlands. We hope your beautiful new Ercol TV stand looks fantastic in your home and is enjoyed for many years to come!
Warm regards,
The Lee Longlands Team
Really good to deal with
Really good to deal with. Delivery fellas really nice
11 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that our delivery team were so helpful and polite and made your delivery experience a positive one.
We'll be sure to pass your kind comments on to the team. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Great choice of furniture
Great choice of furniture at competitive prices. I also had to phone their customer services team team as I had made an error, the phone was answered promptly and the issue resolved by a very helpful member of the team
.
9 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your fantastic feedback!
We're delighted to hear that you were impressed with our choice of furniture and competitive pricing.
It's especially pleasing to know that when you needed a little help with your order, our Customer Services team answered promptly and were able to resolve the issue quickly and helpfully. We always want to make things as straightforward as possible for our customers.
Thank you for choosing Lee Longlands. We really appreciate your feedback and hope you're delighted with your new furniture!
Warm regards,
The Lee Longlands Team
Emily was very helpful and professional.
Emily was very helpful and professional.
9 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that Emily provided such helpful and professional service during your experience with us. We'll be sure to pass your kind comments on to her.
Thank you for choosing Lee Longlands, and we hope to welcome you back again soon!
Warm regards,
The Lee Longlands Team
Furniture that you don't see elsewhere
Furniture that you don't see elsewhere. The sales staff at Peterborough were very helpful showing similar alternative items. Plenty of advance notice of intended arrival time, including 15 minutes before arrival. The delivery team were really helpful, carrying and positioning the furniture where we wanted it was no problem and having unpacked and placed it they checked all was well and asked if there was anything else they could do before departing.
9 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your wonderful and detailed feedback!
We're delighted that you appreciated the distinctive range of furniture we offer and that our Peterborough team were so helpful in showing you suitable alternatives and helping you explore your options.
It's also fantastic to hear that the delivery experience was just as positive. Keeping you informed of the arrival time, carefully positioning and unpacking your furniture, and making sure you were completely happy before leaving are all important parts of the service we aim to provide.
We'll be sure to share your kind comments with both our Peterborough and delivery teams. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Second purchase from LeeLonglands…
Second purchase from LeeLonglands Bristol.
Dealt with Jamie in store - first class service.
Received delivery today of our sofa and snuggle chair.
Richard and Will were our delivery men. Very courteous and extremely helpful. Bless them, they had to dismantle the furniture to get it through our lounge door. Took all the wrapping etc away and placed floor protection on the base of the items -excellent. Would definitely recommend this store
9 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you so much for your fantastic review and for choosing our Bristol store for a second time!
We're delighted to hear that Jamie provided first-class service in store and that your experience continued just as positively when your new sofa and snuggle chair arrived.
A special thank you for recognising Richard and Will. It sounds like they had quite a challenge getting the furniture through your lounge door, so we're especially pleased to hear they handled the dismantling and reassembly with such care. Removing all the packaging and adding floor protection before finishing are exactly the thoughtful touches we love to hear about.
We'll be sure to pass your lovely comments on to Jamie, Richard and Will. Thank you for recommending Lee Longlands Bristol, and we hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Kane and Carl were very polite and…
Kane and Carl were very polite and helpful, all with a smile as well which is what customer service is all about!
Cheers lads 😊
9 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that our delivery team were so helpful and polite and made your delivery experience a positive one.
We'll be sure to pass your kind comments on to the team. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Excellent service great delivery…
Excellent service great delivery service would recommend thank you to delivery drivers Kane and Carl very helpful
9 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that our delivery team were so helpful and polite and made your delivery experience a positive one.
We'll be sure to pass your kind comments on to the team. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Just had delivery of table
Just had delivery of table, chairs & bar stools by Tony & Lewis, lovely delivery team, polite, helpful & friendly, as before, many thanks, would highly recommend
9 de setembro de 2026
Avaliação não solicitada
Resposta da Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that our delivery team were so helpful and polite and made your delivery experience a positive one.
We'll be sure to pass your kind comments on to the team. Thank you for choosing Lee Longlands, and we hope you enjoy your new furniture!
Warm regards,
The Lee Longlands Team
Was made very welcome ( cup of tea!)…
Was made very welcome ( cup of tea!) and given plenty of information and time to consider my purchase.
8 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you were made to feel so welcome – a cup of tea always helps when making an important furniture decision!
It's wonderful to know that our team provided plenty of helpful information while also giving you the time and space to consider your purchase without any pressure.
Thank you for choosing Lee Longlands. We hope you're delighted with your new furniture and look forward to welcoming you back again!
Warm regards,
The Lee Longlands Team
Great personal service
Great personal service, great value and really experienced and knowledgeable staff. Would highly recommend.
8 de setembro de 2026
Resposta da Lee Longlands
Thank you so much for your fantastic review and recommendation!
We're delighted to hear that you enjoyed such personal service and found our team experienced, knowledgeable and helpful. It's also wonderful to know that you felt you received great value from your purchase.
Your recommendation means a great deal to us. Thank you for choosing Lee Longlands, and we look forward to welcoming you back again in the future!
Warm regards,
The Lee Longlands Team
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