Lifestyle Perks Avaliações 

Somehow this company which I have never heard of or dealt with managed to set up a DDM on my personal account. Initially they took £1 which I didn't notice then the next month they took £299.95. I immediately canceled the DDM and called my bank HSBC and they refunded me within five days with a proviso that if they could find my signature from the company they would re debit me so its still unnerving. See these other reviews and all the internet stories about this company I cannot believe they are still trading and the police have not been involved. Be aware of this disgusting behaviour and report it.

This has just happened to my mother luckily she’s still on the ball and got her money back absolutely shocking behaviour

Avoid this company at all costs!!! Reading through the reviews it appears the same thing has happened to a gentleman I care for. A direct debit had been made with no authorisation from him, £399.95 was taken from his account which he had no clue about. I rang the banks fraud team and they are aware of this company and thankfully were able to refund this money and cancel the direct debit. What a shameful company to prey on vulnerable people which reading the reviews they all seem to be.

Would give minus if I could . Sadly similar story to previous comments involving my 90 year old dad . Direct debit set up for a £1.00 he had no knowledge of. Fortunately I was in contact with the bank as he had given his bank details to scum pretending to be from Talk Talk offering him a refund so was able to spot it .

This shameful company set up an unauthorised direct debit on my 89 year old mother's account, made an initial test withdrawal of £1 and then set up a 2 weekly withdrawal of £399.95.She contacted the bank, cancelled the DD and the money was returned to her account. She also contacted the company who said she had agreed to the 'membership' in a phone call. She had no mempory of such a call. However she DID remember a call apparently from HMRC informing her she was eligible for a tax rebate during which she revealed her sort code and bank account number.
The person who took her most recent call was argumentative but eventually agreed to send her an email confirming that no further money would be taken from her account. Of course no email has been received. This company could set up another direct debit at any time and the bank seems unable to prevent it. I am so angry.

This is a scam of the elderly and vulnerable. They called my 86 year old mum and got her to divulge her bank account number by saying she was due a tax refund from HMRC.
My mum noticed yesterday that they had taken £399.95 as a direct debit payment on 7th Feb. What she hadn’t spotted was a tester payment by them of £1.00 on 26th January. Fortunately the money is back in her bank as it was covered by the direct debit guarantee. There was never any verbal or written agreement on my mum’s behalf.
What a lowlife scumbag this company is, let’s hope they don’t get away with many more before they are stopped.

Update to Lauren below.
No, I won’t give you the details you ask for because a membership number for my mum doesn’t exist. All the reviews refer to the same dirty tricks.

I gave a review on this scum Company on 19th January and see they gave continued their hard work scamming vulnerable people.
I have researched this Company on Companies House. They were dissolved on May 2019 and the records state they are dormant. I gave reported them to Companies House who directed me to complain to the Insolvency Department. I have now passed it to them investigate .
Please let's stop this scum Company stop scamming our vulnerable families. Please if you feel you can, report it.

A shameful organisation that participates in criminal activity.

My father, 91 with dementia, has had £400 taken from his bank account by Lifestyle Perks.

There is no way he would sign up for the following, he suffers from dementia.

"Lifestyle Perks gives members an easy way to save thousands of pounds each year on fantastic experiences, high street stores, and online shopping! Each member receives a week in the sun, including flights, for four people (£3,000 value) and a night in a luxury hotel (£150 value) as a special bonus."

Steps have been initiated with his bank to recover the money that has been taken from his account.

Lifestyle Perks prey on the innocent and vulnerable members of our society and, in my opinion, should be be forced to cease trading in their fraudulent activities.

Update: he has had the money returned to his account by his bank.

Update #2 - A response to my original email frpm Lifestyle Perks this, along with my subsequent reply to them:

"Hi Mr Smith

Thank you for contacting the Lifestyle Perks Customer Service Team.

To ensure we follow verification and data protection guidelines; we will need to speak with the membership holder to process this request or see a legal power of attorney. Our Customer Service Team can be contacted on 0330 460 9561.

This email is not a confirmation of your cancellation.

Please note our operating hours are 09:00 - 17:30, Monday – Friday, excluding any bank holidays.

Kind regards,"

"Sam K

I do not need your thanks for contacting the Lifestyle Customer Service Team.

You are not able to speak with the “membership holder” as Mr R Smith is not a Membership Holder of whatever scheme you are operating. Additionally, I have no need to present to you any kind of Power of Attorney.

I am instructing you to cancel whatever Direct Debit instruction that you appear to have obtained by fraudulent means. If this instruction is not carried out I will revert to legal avenues in order for my instruction to be carried out."

Luckily today I checked my 88 year old Nan's bank statement. This company had taken £1 followed by £399.95 from her bank. She has dementia and has no recall of giving any details or speaking to this company. As I hold power of Attorney I contacted them. I was asked for a membership number which I couldn't give as she has never received anything!! I was told they would cancel the membership and an email would be sent in ten minuets, but guess what?? never received it. I have managed to cancel the direct debit they set up through her bank but unfortunately I feel she has lost the other money. Watch out for this conning company.

I also received an unsolicited letter from Lifestyle Perks which are first looked enticing. But then it looked too good to be true. So I looked on Trust pilot and then immediately checked my bank account. A direct debit had indeed been set up but I was able to cancel it before any money had been taken. Next I rang my bank and they have put a stop on any new direct debits for the time being.
I then recalled a suspicious phone call claiming to be from HMRC about a repayment to me. I foolishly gave my IBAN before I became suspicious.
I think the phone call and the subsequent letter are linked.
I hope I have avoided being a victim. But it must be a concern to all that a bank can accept a direct debit mandate without the direct authority of the account holder. This loophole needs to be addressed.
I am 84.

Conned 85 year old with dementia out of £299 does anyone know where there address is in london so we can all pay them a visit

Lifestyle Perks discount card
I received an unsolicited letter this morning containing a Lifestyle Perks discount card. I would normally throw junk mail out but decided to read it. Glad I did because after 14 days I would have been charged £399.95.
Warning - read the small print

If I could give 0 stars I would.

THIS IS A SCAM BEWARE
My 83 year old mother-in-law received a letter enclosing a Free Dining Out Card which was valid for 12 months. This had not been requested by her and is not something that she would ever had ordered.

The letter enclosed confirms that the card is free and does not make any mention of a payment being due. They have now taken £300 from her account without her knowledge. When I called the company I was told that she had set up the account online which I know is a complete lie as she would not even know how to do this.

This Company are thieves.
Somehow they have managed to set set up a direct debit from my Bank account. Initially took £1. Then two weeks later, as I missed the the pound going out so did not manage to cancel the direct debit they set up they stole £399.95 with no prior knowledge or agreement from me. If they ring or write bin letter or Immediately put the phone down.

Reading reviews here it is clear they are targeting the elderly.

They managed to set up a direct debit on my grandma’s account without her express knowledge. I’m sure that they have cleverly worded their t&c’s so that what they are doing is technically legal, but it is certainly unethical.

Luckily I was able to cancel the direct debit before they “stole” £400, I would recommend anyone googling this company and landing on this review that they check their account for any unknown direct debits for a small amount and cancel immediately

Edit*

Interestingly in their reply they tell us that all call are recorded for training purposes, that's good, I suggest everyone reading this put in a "subject access request" and get a copy of that call, we can then find out exactly what they are doing to get peoples bank details.

elderly parent had money taken from account hadnt even signed anything even more it was in my deceased parent name how disgusting phoned them for them to say we have to investigate absoutle scam

This is a scam. Keep an eye on your account for unknown direct debit

This company SM LIFESTYLE PERKS have set up a direct debit on my ban account without my permission and have taken money. This is a disgrace. how can they get access to account details when they have not been given any information either verbally, written or electronically?

And again... my elderly relative had DD set up without their permission or engagement. £1 taken in Jan, fortunately spotted before the £399.95 was taken. Cancelled with them today but dont trust. Have warned bank about this company's operation and they have cancelled DD

My elderly parents, much their surprise received a membership card for an organisation they have never heard of or spoken with. From other reviews it appears that Lifestyle Perks appears to obtain funds from vulnerable adults (which can be a serious Safeguarding issue) without consent or even knowledge. This has been reported to trading standards. FYI a search of Lifestyle Perks Ltd on Companies House states it was dissolved in September 2019. It may be they are registered under a different company name but if you have elderly family members please please make them aware of this potential scam. It appears they may be targeting and making initial contact under the guise of representing the Postcode Lottery.