Absolutely amazing delivery driver! Delivered new front door (no stairs involved though) to where it needed to go. Delighted with his cheery, helpful attitude, unlike a Deanta door delivery driver... Ver mais
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Veja o que dizem as avaliações
Good service, easy to contact, kept informed of order progress. Product quality excellent, as was delivery service, as your driver was very new to the company.
A empresa respondeu
Perfect! I personally had a tight schedule but delivery arrived “an hour ahead” of my crazy day, and very kind driver. I am sooo appreciative (even on scheduled time would have been great)! Custome... Ver mais
A empresa respondeu
Our first door was damaged and LPD exchanged it without hesitation. The delivery driver Dillon was very helpful and careful with the handling of the door,
A empresa respondeu
Detalhes da empresa
- Fornecedor de Portas
- também em
- Armazém de Portas
- Designer de interiores
- Fabricante de Portas
- Loja de Portas
- Porta interna
Escrito pela empresa
With over 40 years of experience, LPD is the UK’s unrivalled leader in sourcing and supplying doors for the domestic market. Still very much a family business, our aim has always been to set the standard in high quality, cutting edge door design in the UK. We strive to maintain our premium, modern and traditional ranges, ensuring we really do have something for everyone. With an ever-expanding customer service team and in house delivery fleet, our commitment to our customers remains as solid as ever. LPD are currently distributing circa 1,000,000 units per annum. We offer an ethical supply chain, meeting all FSC® and PEFC™ requirements. You really can expect more than just the door.
Informações de contato
Midland Road, LS10 2RJ, Leeds, Reino Unido
- 0113 271 5151
- sales@lpddoors.co.uk
- www.lpddoors.co.uk
4,4
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Love the quality of these doors
Love the quality of these doors. Only issue was that one door arrived damaged. It was rejected and within a week a replacement arrived. So great customer service.
4 de setembro de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Mike,
Thank you very much for taking the time to leave your feedback. We truly appreciate your 5-star review and your kind comments.
It is always pleasing to hear when our customers have had a positive experience, and I will ensure your feedback is shared throughout the business with the teams involved.
Thank you once again for your support. Have a wonderful day, and we hope you'll think of us again for your next project. 😊
Kind regards,
LPD Doors
Top service
Item as described, well informed about delivery time, very nice well priced door, will be ordering another 7 soon 👍
4 de setembro de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Steven,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and we look forward to working with you on your next project 🙂.
Kind regards
LPD Doors
Very easy to buy the doors
Very easy to buy the doors, great variety of sizes and competitively priced, quality doors. They arrved quickly, delivered by à very professional driver who kept us informed of arrival time. Would definitely recommend this supplier.
28 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good Morning,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
I would give it a 0 but obvs can’t
I would give it a 0 but obvs can’t. So read on…
Awful experience purchasing LPD ‘Hercules’ door handles and trying to do a return:
1. Defo not satin chrome as stated - was a bluish or greenish blue hue to them. 5 different people visiting all said the same.
2. LPD refused to accept a return citing it’s a bespoke item but when I pointed out its a catalogue item they relented.
3. Then they asked for multiple pics of the handles and packaging first before collecting.
4. They knocked off £30 for picking up the return from a total of £128 paid , that’s nearly 25% what I paid not refunded!! Disgraceful!
5. When the guy came to collect he didn’t even know what he was collecting , said he’d come to pick up some doors lol
6. Then they took 3 weeks to process the refund.
All the while I had to constantly chase via the distributor. Absolutely unbelievable and not surprised seeing others poor review comments here, and especially on Google reviews, read them it’s a real eye opener! simply not good enough. I need some new doors but it won’t be from LPD!
LPD it was bought through Door Superstore distributor
29 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning,
Thank you for your message, I am sorry to hear your LPD experience has not been as expected, We do not supply direct and from the information provided I have been unable to find an order for you, you will note I have requested a little more information to assist.
From your comments it would seem you have already contacted your chosen stockist, to liaise with LPD.
I shall be more than happy to review the case file once I have the full details.
Thank you once more for your feedback, we do value all comments and feed back all finding throughout our business.
**Update** Thank you for the reply. I'll take a look now.
Kind regards
LPD Doors
Resposta da LPD Doors
Good morning Sue,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Delivery driver was brilliant
Kept informed at all times about delivery slot. I emailed with a query and it was responded to by professionally and it was bet helpful. The delivery driver was superb, helpful and polite. I asked him to put my doors round the back of house as I couldn’t carry them and there was no hesitation. Just brilliant and thank you so much. This has now made me look at ordering more doors as I know front won’t be a problem.
26 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Robert,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Excellent service and price
Excellent service and price.
Only confusing issue, on my part, was that the confirmation of order showed the invoice address, not the delivery address; though the courier did have the correct address and it went swimmingly. Thank you.
24 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good afternoon Sean,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Great service
Great service, updated about delivery times throughout and right on time. The delivery driver was happy, friendly and extremely helpful
19 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Maria,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Very courteous and professional
Very courteous and professional. Prompt delivery with a pre delivery call in advance.
18 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Stuart,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
My new oak front door was delivered in…
My new oak front door was delivered in perfect condition by a helpful driver. The door is excellently finished, and now painted and installed.
16 de julho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Steve,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Fantastic service!
Ordering our doors online was easy and simple with clear details and specifications.
Delivery was extremely quick and the doors were securely packed.
Traffic at the moment is terrible so our ETA was delayed, but LPD and courier contacted me to inform me of the delays and were very apologetic.
The delivery person was really jolly and friendly on arrival.
The whole experience was fantastic and will be ordering from LPD again in the future.
17 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Lisa,
Thank you so much for taking the time to leave your great review. We really appreciate your feedback, and you will note I have requested a little more information relating to your delivery so I can forward your feedback to your driver and team.
Have a lovely day, speak soon 😊
**UPDATE** Hi Lisa,
Thank you for your prompt response, all received and your comments forwarded.
Please take care and do think of LPD for next project, take care.
Kind regards
LPD Doors
Lies and broken doors
Round one: Doors ordered through Doors to Floors, supplied by LPD, arrived broken. Waited weeks for a replacement that should have been checked before ever leaving the warehouse.
Round two: Missed deliveries, incorrect stock, and shifting explanations about what was “actually available” versus what had already been sold to us.
The supplier then confirmed three times that everything would arrive on Tuesday.
Tuesday: no doors.
Wednesday: no doors.
Thursday: still no doors.
Friday update: door arrived broken.
At this point, I’m not sure whether we ordered doors or accidentally signed up for a logistics horror story with weekly instalments of disappointment.
Doors to Floors and LPD’s combined approach seems to be:
Promise → take money → deliver broken goods (if anything) → miss delivery → contradict previous update → deliver broken products repeat.
Even more telling, LPD’s own reseller reportedly described the excuses being given as “lies” — which honestly says everything you need to know about the communication and accountability in this chain.
If you enjoy broken deliveries, constant delays, and being repeatedly misled by multiple parties pointing fingers at each other, then this is the perfect setup for you.
Otherwise, avoid Doors to Floors and LPD entirely and buy your doors somewhere that actually delivers what you paid for.
13 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good afternoon Andy,
Thank you for your for your review and comments, I am sorry your recent order has not met your expectations. I've checked our records and have located a couple of orders for you, one of which does have a return and replacement processed, but from our records this was dealt with promptly and the new order is currently processing. If you have any further details or information you would like to add, please do provide more info and I'll happily review further.
Please take care.
LPD Doors
Fast efficient service
Fast efficient service, quality product helpful driver recommend this company
11 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good Morning Dave,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business. My apologies for the late response.
Have a lovely day and please do think of us again for your next project 😊.
LPD Doors
Resposta da LPD Doors
Good morning Nigel,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Top marks for value & all round…
Top marks for value & all round service. Item better than described.
Courier delivered with politeness, care & consideration. I would recommend seller & courier without hesitation.
6 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning John,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Polite professional and efficient…
Polite professional and efficient delivery of a quality door, this is the third door purchased and would definitely buy from again. Many thanks 👍🏻
4 de agosto de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Ricardo,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Good product
Good product, prompt delivery. Only niggle was quite expensive delivery charge added right at end of checkout after filling out forms. Bit tacky really. Total cost not bad tho.
30 de julho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Phil,
Thank you for your lovely feedback, I will ensure it is fed throughout the business. Your delivery fee would be related to your order and paid to your stockist, so although this is a service offered to our business partners we have no control over their own systems or process.
Please take care, and do think of us again going forward with your next project.
Kind regards
LPD Doors
My delivery was not on the map.
My delivery was not on the map.
The link showed me that I would be third out of three on the docket to be dropped off.
Anticipating the obvious problems my location may cause, and because the link showed how the OTHER deliveries were going, I preempted and called the number supplied and through it was able to have the driver contact me when he was close so as to help him with my actual location.
I had the impression that the chap on the office number knew his job, and this made me rest easy. And lastly, close to the delivery time, I received a call from the driver, thus enabling a difficult delivery.
Recommended. Both individuals, and the system used.
Two hard wood door frames, to a DIY'er.
Cheers 🇬🇧
27 de julho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning,
Thank you so much for taking the time to leave your great review. We really appreciate your feedback, and you will note I have requested a little more information relating to your delivery so I can forward your feedback to your driver and team.
Have a lovely day, speak soon 😊
This is the 5 door that I ordered
This is the 5 door that I ordered
Great product
Fast delivery
High recommend
27 de julho de 2026
Avaliação não solicitada
Resposta da LPD Doors
Good morning Davide,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
Resposta da LPD Doors
Good afternoon Brian,
Thank you so much for taking the time to leave your feedback. We really appreciate your 5* review, and I will ensure your comments are seen throughout our business.
Have a lovely day and please do think of us again for your next project 😊.
Kind Regards
LPD Doors
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