Was looking for tubs of Shell Retinax A grease & found this is the new name for the same product - but unfortunately supplied in tube form, making it more difficult for my use. However I'm sure I can... Ver mais
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Veja o que dizem as avaliações
Easy to order & Pay. Advised out of stock until Asked if wanted to stay or cancel Stayed advised of all delivery methods & Time. Product arrived in perfect condition Would recommend, and will use... Ver mais
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Easy to use for ordering. Also, as I have now ordered on several occasions, the company rang and offered a business account to make future orders even easier. Very pleased with the service. Goods alw... Ver mais
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Ordered goods online on 22/10/2024. Received invoice on 24/10/2024. It is now 7 working days since I placed my order and I'm still waiting for the goods. I have chased several times. Response t... Ver mais
A empresa respondeu
Detalhes da empresa
- Atacadista de Petróleo
- Fornecedor de Produtos de Limpeza
- Fornecedor de equipamentos industriais
- Fornecedor de Equipamentos para Zeladoria
- Loja de roupas e acessórios de segurança
- Distribuidora de ferramentas
Sobre Lubricant Supplies
Escrito pela empresa
An Essential Distributor
We are Lubricant Supplies, a specialist distributor for quality branded lubricants, grease, chemicals, adhesives associated with engineering essentials to all sectors of industry throughout the UK. We recognise the importance of supplying these products directly to our valued customers correctly, quickly and competitively thus maintaining their continuous services and production.
Supply Partners
Here at Lubricant Supplies, we source & supply a wide range of lubricant products for various customer needs. Leading brands such as Shell, HMT, Mobil, Castrol, Texaco, Total, Q8, Rocol, Fuchs, Molykote, Kluber, Loctite, Ambersil and many more. Partnering with top international lubricant brands and technology providers to ensure we are at the very cutting-edge of lubricant supply.
Not Just Lubricants
Though we are specialist in the lubrication field, we also offer a full range of maintenance tools as well as PPE and safety equipment. This is backed by strong ties with leading manufacturers, like Beta, Portwest, Facom, Loctite, Pulsar, Bolle plus many more. Pair this with our unrivalled professional advice and support, means less downtime and continued production for your company.
View oil View grease View Adhesives Our Warehouse
EMAIL ✉ TELEPHONE ✆
Informações de contato
Shelah Road, B63 3PG, Halesowen, Reino Unido
- 01213894310
- info@lubricantsupplies.co.uk
- www.lubricantsupplies.co.uk
4,6
Excelente
120 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Arrived on time and exactly as…
Arrived on time and exactly as described and good quality.
19 de novembro de 2025
Resposta da Lubricant Supplies
Hi Andrew,
Thank you so much for your positive review!
Kind regards,
Lubricant Supplies.
Excellent service from Lubricant…
Excellent service from Lubricant Supplies! The ordering process was straightforward, delivery was fast, and the products were exactly as described. Great communication throughout and high-quality lubricants at a fair price. Very satisfied with the purchase and will definitely use them again.
14 de novembro de 2025
Resposta da Lubricant Supplies
Hello,
Thank you so much for your positive review! We are so grateful for your custom and we will always try to keep up our service and communication for our customers!
Kind regards,
Lubricant Supplies.
seems ok
Despite the lack in communications, I finally got my item.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Lubricant Supplies
Hello Maksim,
The delivery of your item was attempted by Royal mail on 06/11/2025 with a record of No Answer. This was then attempted the next day on 07/11/2025 by Royal Mail again with No Answer. This has then been available for redelivery or collection since 07/11/2025. You have requested a re-delivery on the 13/11/2025 and then subsequently submitted a negative review which we feel is unfair.
We value all our customers and hope to provide the best service possible. Give us a call on 0121 389 4310 if you have any further issues.
Kind regards,
Lubricant Supplies.
Efficient service
Efficient service, excellent product. We ordered the food safe silicon grease for use on large syringe plungers.
22 de outubro de 2025
Resposta da Lubricant Supplies
Thank you for your positive review, we are glad the product you ordered fulfilled your operational needs.
Kind regards,
Lubricant Supplies.
Product price great and fast delivery.
22 de outubro de 2025
Resposta da Lubricant Supplies
Hi Julian,
Thank you for your positive review.
Kind regards,
Lubricant Supplies.
Happy with the Order, but Took Longer Than Expected
I placed and paid for a business order with Lubricant Supplies on 19th August and was promptly informed that there would be around a two-week wait for stock to arrive. I appreciated the honesty and understood that these things can happen.
After not hearing anything further, I called in late September for an update and was advised I’d receive a call back. Although I didn’t get that follow-up, my order did arrive on 20th October — around two months after placing it.
While the delay was longer than expected, the products were exactly as described and well-packaged, and communication was polite. It seems there may have been a mix-up in the ordering process, but everything was resolved in the end.
Overall, a good company to deal with — just a little room for improvement in communication and order tracking.
21 de outubro de 2025
Resposta da Lubricant Supplies
Please accept our apologies for this issue, there was an error in our supply chain that caused the delay. We should have informed you of this directly, again apologies in this lapse from our team. If you have any other enquiries please contact us directly and we will be able to help
Made an understandable mistake but rectified it without delay.
Ordered three 390g tubes of grease. Two of them turned up very quickly (and well packed). Contacted them about the third. Profuse apologies. It arrived next day. They made a mistake and put it right without delay or question, which I’d say is one mark of a good & trustworthy company. Bravo.
The grease is great, too, and at a very good price.
14 de setembro de 2025
Avaliação não solicitada
Resposta da Lubricant Supplies
Hi Geraint,
Thank you for your positive review, again we apologize for the slight delay in the third, hopefully it does not deter you from using us again!
Kind regards,
Lubricant Supplies.
Resposta da Lubricant Supplies
Hi Lawrence,
Thank you for your positive review!
Kind regards,
Lubricant Supplies.
Failed to inform me that they did not…
Failed to inform me that they did not hold stock so after a week I called them on Friday , and was told the grease would be in on Monday and I would get it on Tuesday so I booked my car into a garage for Wednesday, I then phoned them and was told it had not been sent out,yet, I was then told I would get it on Wednesday at some time!! I ask for it to be sent on a AM delivery as the car was booked into a garage at 2pm, I was told that it would arrive when it arrives!!!. Not a happy customer.
3 de setembro de 2025
Resposta da Lubricant Supplies
Hi Tony,
Please accept our sincere apologies for the service you received with your order. While it’s not an excuse, we were short-staffed because several team members in our warehouse were unwell, which we believe caused a delay with your order.
We hope this won’t put you off using us again.
Best regards,
Lubricant Supplies
Resposta da Lubricant Supplies
Hi Steve,
Thank you for your positive review!
Kind regards,
Lubricant Supplies.
Resposta da Lubricant Supplies
Hi Shaun,
Thank you so much for your positive review!
Kind regards,
Lubricant Supplies.
Super glue remover did not work
Selling a product it claimed would remove super glue, which didn't and adding high postage fees
2 de setembro de 2025
Resposta da Lubricant Supplies
Hello Sue,
We are sorry to hear that the product you ordered did not provide a solution. If you could contact us and provide details about the issue and application, we can talk to Henkel (manufacturer) directly to acquire additional information in why this isn't successful.
All postage fees are displayed at checkout, no additional fees are ever applied to an order. If you would like to give us a call, please phone 0121 389 4310.
Kind regards,
Lubricant Supplies.
Resposta da Lubricant Supplies
Hi Artur,
Thank you so much for your positive review!
Kind regards,
Lubricant Supplies.
The go to oil and associated products supplier
Great product selection , all the premier brands, easy to use website coupled with exceptional picking and delivery times,what’s not to like.
28 de agosto de 2025
Resposta da Lubricant Supplies
Hi John,
Thank you so much for your kind words and positive review. We are glad to be of service to yourself.
Kind regards,
Lubricant Supplies.
Easy to order and quick to despatch
18 de agosto de 2025
Resposta da Lubricant Supplies
Hi Susan,
Thank you for your positive review.
Kind regards,
Lubricant Supplies.
Quick delivery and a good price
7 de agosto de 2025
Resposta da Lubricant Supplies
Hi Andy,
Thank you for your positive review!
Kind regards,
Lubricant Supplies.
Resposta da Lubricant Supplies
Hi Caroline,
Thank you so much for your positive review!
Kind regards,
Lubricant Supplies.
Speedy delivery and good communication
8 de agosto de 2025
Resposta da Lubricant Supplies
Hi Steve,
Thank you for your positive review!
Kind regards,
Lubricant Supplies.
It's good to find a website that sells British made hammers that are made to last.
The sledgehammer that I was looking for was well advertised on Google and the transaction was easy. No problems with the order which was well packaged and arrived in very good time. All in all a very good company to deal with and I would certainly recommend them.
4 de agosto de 2025
Resposta da Lubricant Supplies
Hi Nick,
Thank you so much for your positive review! We were glad to provide the product you needed.
Kind regards,
Lubricant Supplies.
Resposta da Lubricant Supplies
Thank you Alison for your kind words!
Kind regards,
Lubricant Supplies.
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