Maison Minimalist Avaliações 

154
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I am so disappointed with the items which are not exactly dirt cheap. I was completely drawn in by the beautiful representation on social media, and now I feel silly. The material is so stiff that the... Ver mais

Avaliado com 5 de um total de 5 estrelas

The makeup bags arrived in individual zipper bags, tissue wrapped with logo. Nice touch. Each makeup Large, Medium and Small are well made excellent craftsmanship. They come in multiple colors and st... Ver mais

Avaliado com 5 de um total de 5 estrelas

The description of the bag says it is expandable. I do not see any physical option to make the bag/contents bigger. The order arrived in a timely manner. The quality of the product is lacking. There... Ver mais

Avaliado com 1 de um total de 5 estrelas

Update: I complained and they sent me a replacement, which seems slightly better quality than the first one. Zips are still a challenge, though. Original review: If I could give no stars, I would.... Ver mais

A empresa respondeu


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

154 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 65% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

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3,2

Todas as avaliações

(154)

59 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Good Quality for Price

I saw an ad for the royale jewellery case and decided to buy. I received a discount code on top of the 30% off sale so only paid £25 with free shipping. I was a little dismayed when the tracking updated and showed it was coming from China. I paid for the case on 06/07/2022 and received it this morning (19/07/2022) so a fairly reasonable timeframe. The tracking was fairly slow to update but it was there.

The case itself is alright quality. There are a few bits hanging off that look a bit like they came off a hot glue gun but they are fairly easy to remove. The case easily fits my long earrings, however it is slightly too small for my necklaces.

Overall, I would say that its probably worth the money if you get it in the sale (and use maison15 for an added discount).

19 de julho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

rip-off alert

I ordered a hydroponic plant vase and jewelry case. Instead of the vase I received only a piece of wood, stuffed in the box with the jewelry case. I emailed customer support 3 weeks ago and was told it would re-ship. I still haven’t received the item.

28 de maio de 2022
Avaliação não solicitada
logotipo da Maison Minimalist

Resposta da Maison Minimalist

Hello Jen,

I sincerely apologize for the delay in addressing your concern. This is certainly not the experience we want for our customers.
I couldn’t find an order under your name, but I’d love the opportunity to make things right. Please reach out to us at info@maison-minimalist.com with your order details, and we’ll do our best to assist you.

We truly appreciate your feedback and take concerns like this seriously. Looking forward to hearing from you!

Best,
Maison Minimalist

Avaliado com 1 de um total de 5 estrelas

A cheaply made product- brutal refund policy

A cheaply made product- one of their jewellry boxes- that isn't even big enough for a Barbie doll to hang her earrings and necklaces in.
A refund policy that is absolutely brutal for an online shop- won't take it back unless its damaged.
Buyer beware!!
I'd give zero stars if I could, one is the least allowed here.

4 de março de 2022
Avaliação não solicitada
logotipo da Maison Minimalist

Resposta da Maison Minimalist

Hello AG,

I sincerely apologize that it’s only now that we’re able to get back to you.

I couldn’t find any order under your name, but I’d love the opportunity to make things right. Please reach out to us at info@maison-minimalist.com with your order details, and we’ll do our best to assist you.

We truly appreciate your feedback and take concerns like this seriously. Looking forward to hearing from you!

Best,
Maison Minimalist

Avaliado com 5 de um total de 5 estrelas

Just received my order and It’s the cutest!

I just received my order and It’s the cutest! I ordered the LUMINA | Wooden LED Vanity Mirror. The quality is there and it looks gorgeous on my vanity! The shipping was taking more time than I expected because of customs delays in Canada (which has nothing to do with them but just letting my fellow canadians know that your patience is worth it) and the team was super friendly updating me on the status of my order. Can’t wait to get more of their pieces for my decor!

1 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyer beware

Buyer beware. It's hard to find on their site where they ship from and there isn't anything that says where their products are manufactured. Honestly, the quality of the products I bought remind me of items from aliexpress. The products felt like cheap plastic and were very dirty (had fingerprints and smudges all over them). Unfortunately with their refund policy, as long as the item works, they won't give a refund. Pricey products for low quality items.

12 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My girlfriend has been storing her…

My girlfriend has been storing her jewelry in my watch drawer for the past 3 months so I got her the jewelry box for her birthday to get my space back and we both haven't been happier

8 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the Cosmetic Organizer!

I bought the Cosmetics & Jewellery Storage Organizer in Pearl white and it arrived exactly as described - super cute and very aesthetic. Quality is good, looks great in the bathroom, and keeps all my skin care and makeup organized. It took 2 weeks to ship to Canada which isn't too bad and worth the wait.

1 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality products with unique designs

In love with the Royale jewelry case! Definitely worth it for the clever and cute design. Ended up getting a couple of other organizers and vases for the home and they’re made with good quality! Had a couple of questions about shipping and the customer service rep was very responsive and helpful. Overall a very positive experience and would recommend!

28 de setembro de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

not worth it

When I ordered from here I didn't realise the products came from China, so not only did it take quite a while to receive them (sent to the UK) they were very cheap and absolutely not worth the price. When you check out you can't select regular shipping, you have to buy a warranty for the products (£8 for one year or £15 for lifetime) which I would maybe understand for tech but not things like jewellery and makeup cases. When my makeup case arrived it was broken, so clearly not made of the shatterproof material it claims to be, and customer service were very helpful and sent me another one but I would expect that from any company even if I hadn't got a warranty. Very expensive for low quality products, should spend your money elsewhere

13 de julho de 2021
Avaliação não solicitada

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