Maleskin Avaliações 

4.729
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I suspect something was impacting this business as I received no communication and delivery was slow so suspected a scam. However they did fulfil the order and they are not thieves, possibly just folk... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sometime ago I was bought some hand lotion as a gift and loved it. It eventually ran out a few months ago. As I loved the smell that much I sourced exactly the same brand through Maleskin Premium and... Ver mais

Avaliado com 2 de um total de 5 estrelas

Whilst the product is competitively priced, it was over a week late in being delivered. More concerningly, Male Skin ignored three emails chasing delivery I sent completely, not responding at any poin... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered some Patrick’s shampoo & conditioner; I think a total of 4. Delays in them getting to me. Chased & had to follow up again via email after not hearing from anyone. Then some reassura... Ver mais

Detalhes da empresa

  1. Loja de Cosméticos
  2. também em
  3. Fornecedor de Cosméticos e Perfumes
  4. Fornecedor de Produtos de Beleza

Escrito pela empresa

Since 2012, MaleSkin.Shop has been serving the hair & beauty needs of men and women all over the world. We offer a premium and niche selection of hair and beauty brands. With over 105,000 happy customers worldwide and 3,000 5-Star Reviews on Trustpilot, we have proudly built a shopping environment that everyone can feel comfortable in. We are official stockists of some of the world's most popular brands, including Elemis, Dermalogica and Medik8. Our customer care team of Lucy, Hollie and Daisy work tirelessly to provide the very best level of customer care and strive to always provide a personal touch. We are proud to have won Dermalogica's platinum partner award for 2024 and promise to provide a very good level of service synonymous with a small family run business. We invite you to leave your feedback on our Trustpilot page, whether that be positive or negative and take all feedback seriously, in a bid to gain more trust and continue to get better and better.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(4.729)

140 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Yauvari Amplified Youth Spring face oil

At 75, I have tried out many face creams and potions to protect and soften my skin. The older you get, the harder it is to find the right product to achieve the effect you desire. I have spent a fortune on many very expensive products and still not been 100% satisfied. I saw this sample on Face book and found the attractiveness of the packaging very appealing.
I have to say that I have been very impressed, the oil itself has a lovely pleasant smell and, you only need a couple of tiny drops on each application.
It went on easily and made my face feel smooth and soft. After a couple of days , I definitely saw an improvement, my face looked fresher and brighter. I have now finished the sample and have ordered the full size bottle which, I can’t wait to receive.
I will be recommending this product to family and friends. My skin feels smoother and firmer and if , this can be achieved in such a short time , I am excited to see what results long term use will bring.

24 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Regular user of MaleSkin

Regular user of MaleSkin shampoo and conditioner as well as hair pomade. Whilst I like the products, they are on the expensive side but packaging is a bit cheap.

24 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great communication and great value products

I bought a Neals Yard cleanser which was such a good price, cheaper than anywhere else online. It took a bit of time to be sent out so I got worried but when I emailed they replied back straight away and were so lovely. Was really happy with the cleanser and the communication so will definitely be buying from them again. Thank you so much 😊

12 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Please do not use this company

Please do not use this company. Nothing is in stock and they offer alternative but you still receive NOTHING even after many requests!!!!!! If this review is not posted they have taken it down.

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Maleskin is theiving disgrace of a…

Maleskin is theiving disgrace of a company. MSS89071 my or placed October 20th for £34.75 which they took payment for and never sent the goods. Didn't reply to 3 emails requesting the product or a refund. Do not use this company they will steal your money and ghost you they should be shut down.

20 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered a product which did not arrive

Ordered a product which did not arrive, no dispatch info etc. Contacted Maleskin, I did get a response from Hollie to say there was a problem with stock but it should come within a couple of days. However no correspondence happened so I then asked for a refund. I did get a reply to say they will issue a refund but I’m still waiting for this and no further correspondence. I will update my review upon communication and refund from Maleskin. Not a happy customer. I would not recommend… Will keep you posted and hopefully this gets resolved.

Edited… I did receive a full refund after a few emails back and forth between Hollie & Polly. There were a few excuses but to give the company their due they stuck to their word and gave me a full refund. Took about 24 hours for a response which was great and all of the emails were very apologetic and polite. However, I will never order from this website in the future, it has taken too much of my time and the other bad reviews don’t sit well with me. Hope this helps some shoppers.

5 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not to be trusted

I’ve ordered three products, over three different periods, and never received anything. It’s always “not in stock, but what about this…?” Getting a refund is unbelievably frustrating, constantly chasing them. After three tries, this is no longer a coincidence or pattern, they’re a scam.

1 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful

Awful, poor communication and non-delivery. They only responded when i notified my bank requesting a chargeback. Then they PARTIALLY fulfilled the order and are yet to get back to me about this or offer a refund. Avoid this irresponsible company. They shouldn't be allowed to continue operating as, I can see from other reviews, people have experienced similar issues - non communication, failure to deliver on time, blaming stockists, then only partial fulfillment of order despite talking full payment for items. I'm still awaiting a refund and will have to push for this via my bank. Avoid the stress, inconvenience and loss of ££ - do not order from Maleskin.

1 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not ever use this site

Do not ever use this site, I’ve purchased a number of items from them and it’s always been hit and miss I terms of when I receive my purchases. The last purchase I made however has been over a week without any update nor responding to any of my emails. I am now having to raise refund request through my bank.

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware counterfeit goods

Avoid - I have reason to believe this site is selling counterfeit goods. I bought 4 cans of Elemis Ice Cool Shave which Maleskin had emailed me to say was being discontinued. Products arrived without boxes, the shave gel is wrong consistency and smell. I checked the Elemis website and the product is still freely available. Approached Maleskin Customer service for resolution and they blocked my second email.

6 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waiting for £50 refund for 5 months - don't order

I ordered two products in summer. One of them arrived but the other didn't, which I chased up in June. Someone named Hollie gave me a tracking number, which I entered into the the Royal Mail website, but it said “no options are currently available for this parcel”, so I couldn't rearrange the delivery. Despite this, Hollie responded telling me to collect it, or that she had to wait until it was returned to their warehouse/office.

Since then (August), my emails have been bounced back from their 2 email addresses, including the one they currently have listed on their website. I'm assuming they've blocked me seeing as they don't seem to operate from any other email addresses. I also can't submit the online website form without an error, or even view my original order.

This means I’ve paid over £40 for an unfulfilled item and it has now been several months without resolution. This is a significant amount of money to be missing. It's now November and I still haven't been refunded. I asked for this in June.

It's the seller’s responsibility to ensure an item reaches the buyer safely, not the buyer’s. This could have been dealt with back in June and I'm still here 5 months later, having to write a review in order to try and get a refund for this unfulfilled order.

A truly terrible experience: I'm owed £40 and never received any product.

7 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

User friendly

Very user friendly website making ordering procedure easy. Item delivered promptly, very well packaged. Item exactly as described on website. Excellent service all round.

13 de outubro de 2025
Avaliação não solicitada

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