Maleskin Avaliações 

4.729
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I suspect something was impacting this business as I received no communication and delivery was slow so suspected a scam. However they did fulfil the order and they are not thieves, possibly just folk... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sometime ago I was bought some hand lotion as a gift and loved it. It eventually ran out a few months ago. As I loved the smell that much I sourced exactly the same brand through Maleskin Premium and... Ver mais

Avaliado com 2 de um total de 5 estrelas

Whilst the product is competitively priced, it was over a week late in being delivered. More concerningly, Male Skin ignored three emails chasing delivery I sent completely, not responding at any poin... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered some Patrick’s shampoo & conditioner; I think a total of 4. Delays in them getting to me. Chased & had to follow up again via email after not hearing from anyone. Then some reassura... Ver mais

Detalhes da empresa

  1. Loja de Cosméticos
  2. também em
  3. Fornecedor de Cosméticos e Perfumes
  4. Fornecedor de Produtos de Beleza

Escrito pela empresa

Since 2012, MaleSkin.Shop has been serving the hair & beauty needs of men and women all over the world. We offer a premium and niche selection of hair and beauty brands. With over 105,000 happy customers worldwide and 3,000 5-Star Reviews on Trustpilot, we have proudly built a shopping environment that everyone can feel comfortable in. We are official stockists of some of the world's most popular brands, including Elemis, Dermalogica and Medik8. Our customer care team of Lucy, Hollie and Daisy work tirelessly to provide the very best level of customer care and strive to always provide a personal touch. We are proud to have won Dermalogica's platinum partner award for 2024 and promise to provide a very good level of service synonymous with a small family run business. We invite you to leave your feedback on our Trustpilot page, whether that be positive or negative and take all feedback seriously, in a bid to gain more trust and continue to get better and better.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(4.729)

140 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Good company

I’ve been using Maleskin for a while now. I use Medik8 & Maleskin are generally the cheapest, often sending extra offers for your loyalty.
As others have said, communication could be better, not all items are stocked & delivery times can sometimes be lengthy, hence the 4 stars.

5 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love the discounted products

Always great prices on the Neal's Yard range thank you, I have purchased a lot of items from here . The last order was going to be late & I was emailed and advised product was low on stock and they gave me a delivery date when would arrive . Great discounts and delivery always been quick an fast .

5 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trust worthy!

I always shop at Maleskin for my Medik8 products. The prices are consistently discounted, delivery is super fast, and their customer service is always reliable and friendly. Highly recommend!

5 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Medik8 products from Maleskin

I have been buying my Medik8 products from Maleskin for quite a while now.
They consistently offer the products at a cheaper price than I can find anywhere else. The products I order are delivered promptly and well packaged.
I would not buy from anywhere else now.

25 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Male Face Cream

I ordered some face cream for men from Maleskin that was delivered quickly. The product was competitively priced.
I will use Maleskin in the future to replace the product.
Thanks

2 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I have been a Maleskin customer since its inception all those years ago. The choice of products is fantastic. I’m a particular fan of their Medik8 range, and their prices are always so competitive and I love that they email me with discounts and offers frequently. Why I have rated Maleskin five stars though is due to their fantastic customer service. It’s clear that they really do care about their customers and they are the heart of their business. If there has ever been any issues with my order, I have been contacted personally by one of the team and they have always been extremely friendly, polite and efficient. Highly recommended Maleskin.

31 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy

I ordered some moisturiser for my husband. The moisturiser arrived. I emailed them for a date and they emailed me back very quickly. All good :)

8 de setembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Unable to provide product ordered, refund issues - similar story as others.

Same story as others have had:

I ordered some Lab product for around £70. The next day, I had a response stating that the product I'd ordered was no longer available and was offered some alternative I'd never heard of. I politely declined and requested a refund. I'd had no response after a few days and thinking the worst, was anticipating having to raise a chargeback. I emailed again asking for a response within 24 hours. Hollie then contacted me and confirmed that a refund would be issued. I checked my online order and could see that it had been updated to ‘fulfilled’ Two days later with no refund, I emailed again only to be told that the refund could take up to 4 working days. I then received an email stating that my refund had been processed! The refund turned up 2 days later and I feel lucky to have got my money back after reading other reviews.

In summary, if they have stock of the item you want, then you should be fine, but things quite often seem to go wrong when they are unable to source the product you ordered. Incidentally, the lab product that I purchased and was advised that it could no longer be sourced is still listed for sale on the Maleskin shop.

If you are struggling to get a refund, be persistent with your email demands. I would probably recommend that you don’t buy from this shop.

25 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have not received my order placed…

I have not received my order placed 10th October.
Order number MSS88597.
I have several emails to the various makeskin email addresses including the Gmail address.
Tried a Facebook message also.
Had absolutely no response what so ever..
The fault may not even lie with Male skin but I need a response in order to investigate.

25 de outubro de 2025
Avaliação não solicitada

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