I have been with medicash for quite a long time probably over 30 years,and have always found the system very easy to use and good value. It has improved considerably since one can photograph your rec... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Ver mais
A empresa respondeu
I have been with Medicash for one year and so far it's worked fine. However my benefits restarted on the 1st of August and I hadn't used my optical benefit so I enquired with Medicash around mid July... Ver mais
A empresa respondeu
Easy to submit claim via the app and received a decision within 24 hours. Paid to bank account within about 3 days. Excellent service.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Informações de contato
One Derby Square, L2 1AB, Liverpool, Reino Unido
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Excelente
7 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
how much faster you are paying out
I am impressed at how much faster you are at paying now, paid within 2 days, previously was couple weeks. Well done, keep it up.
27 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Sue,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming service.
We look forward to processing your next claim.
Kind regards,
Hannah
Always a positive experience
Always a positive experience. Prompt hassle free payment
30 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Terence,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our claiming service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Hopeless
Hopeless! Always finding ways to either not pay or delay payments. No longer good value
30 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi,
Thank you for your review. I'm sorry to hear of your experience.
We actually have some videos on our website which explain the most common issues customers have when submitting claims and what to do to avoid this. You can find them at www.medicash.org/claims.
If you still have questions, our customer service team are always on hand to assist. You can contact them on 0151 702 0265 or by email at customercare@medicash.org
Kind regards,
Hannah
Very good customer service and prompt…
Very good customer service and prompt settlement of claims.
10 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Gajendra,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our customer service.
We look forward to processing your next claim.
Kind regards,
Hannah
Every time I have used the app I have…
Every time I have used the app I have never had any problems, and always a quick service
7 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Edward,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Resposta da Medicash
Hi Richard,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service.
We look forward to processing your next claim.
Kind regards,
Hannah
It is so easy to make a claim online…
It is so easy to make a claim online using the Medicash app. Communication from Medicash is first class and payments directly into my bank so promptly. Thank you👍👍
23 de junho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Pete,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and prompt.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Poor dismal shocking service
Poor dismal shocking service , every interaction as a claimant causes stress. Incapable of dealing with claims without demanding the bizarre information. Invoices templates from hospitals and providers are asked to be changed . Zero empathy and a business that runs like dinosaurs are in charge
30 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi,
I’m sorry to hear that you’ve had a bad experience and we’d like to look into this further for you.
Please can you respond to our request for more information so we can locate your policy.
Alternatively, please feel free to contact our Customer Care Team via email at customercare@medicash.org with your full name, policy number and address.
Kind regards,
Hannah
Resposta da Medicash
Hi Paul,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and quick.
We look forward to processing your next claim.
Kind regards,
Hannah
Really easy to use app
Really easy to use app and always very fast to authorise payments. Have found the app brilliant
29 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy and fast via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
great help
Medicash is a great help towards treatments, their website is great and it's easy to make a claim, keep up the good work🙂
28 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi John,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Can’t believe how easy it was to upload…
Can’t believe how easy it was to upload an invoice - complete a very simple form
And I was paid days later.
Phoned the helpline to understand how it works, and a human answered!
And she was super-helpful.
Delighted with my first experience of Medicash
27 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Jenni,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
I wouldn't recommend this company
I wouldn't recommend this company, I've used others in the past and have had no issues. These guys try everything in their power/small print not to pay out. The effort to fight to get genuine claims paid is not worth the hassle and stress.
27 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Kyra,
Thank you for your review. I'm sorry to hear of your experience.
We actually have some videos on our website which explain the most common issues customers have when submitting claims and what to do to avoid this. You can find them at www.medicash.org/claims.
If you still have questions, our customer service team are always on hand to assist. You can contact them on 0151 702 0265 or by email at customercare@medicash.org
Kind regards,
Hannah
The app is super easy and it helps out…
The app is super easy and it helps out with bills! Love it
25 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Charlotte,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Efficient processing of claim
25 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Timothy,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process efficient.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Do not use these people
Do not use these people, I have currently submitted a claim for my excess Private Medical Insurance 6 times and everytime they find a reason to turn the claim down.
Moving the goalposts each time. I phoned them and they told me what was wrong with the claim, resubmitted and they have turned it down on something else. In total I have submitted about 6 different documents and they are not happy with any of them and that is all I have. This has been ongoing for approximately a month, I have been out of pocket and it does not appear to be ending anytime soon. Please do not use them, it is bad enough to be unwell, without having this stress on top of it.
25 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Dave,
I’m sorry to hear about the issues you've experienced with your PMI excess claim.
So we can raise this with our Customer Care Team, please can you complete the request for more information we've sent you. This will allow us to identify your policy so the team can investigate this for you.
Kind regards
Hannah
Very easy to use app
Very easy to use app, very rare to be asked for extra details, usually is all really simple and straightforward, payments and approvals come quick
24 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Juan,
Thank you for your review! We're so pleased to hear that you're finding our app easy to use and our claiming process simple and straightforward.
We look forward to processing your next claim.
Kind regards,
Hannah
A hopeless mobile application
A hopeless mobile application - once you put together a claim you can't review your attachments. The range of claimable services are 'steeped in mystery' - the app UI is pathetic - there are no explanations for the categories to claim against - do the basics !! designed to be difficult...
23 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Mark,
Thank you for sharing your experience. I’m sorry to hear about the issues you had using our app.
I've passed your feedback on so it can be considered within future updates to the app.
Kind regards,
Hannah
Such an easy process
Such an easy process within the app to make a claim and Medicash action very quickly. Lots of choices of options if memberships to suit individuals. I highly recommend Medicash A++++
23 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi Elen,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Excellent service
Excellent service, claims paid quickly and with no fuss.
21 de julho de 2026
Avaliação não solicitada
Resposta da Medicash
Hi,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process quick and no fuss.
We look forward to processing your next claim.
Kind regards,
Hannah
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