Memrise Avaliações 

138
O TrustScore é 2 de um total de 5

1,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I cancelled my subscription, yet Memrise still charged my credit card even though my account clearly showed the subscription as cancelled. Chasing a refund is almost impossible—their instructions are... Ver mais

Avaliado com 2 de um total de 5 estrelas

Also die Übungen halten mich persönlich überhaupt nicht am Ball. Aber am schlimmsten fand ich jetzt, dass ich fast eine Stunde lang versuche mein Abo zu kündigen. Das Wort "cancel" löst automatisierte... Ver mais

Avaliado com 5 de um total de 5 estrelas

I think this is great for vocabulary, and free users, regarding about language plans and playing for this, I umderstan why, but one shouldn't be overly reliant on just one app for language learning... Ver mais

Avaliado com 1 de um total de 5 estrelas

Habe mich für die "lebenslange" Version für Englisch entschieden. Diese ist ihr Geld leider nicht Wert. Es fängt zwar ganz vielversprechend an, und ich war motiviert bei der Sache. Mit der Zeit verlag... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

138 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 4% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,8

Todas as avaliações

(138)

27 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I wanted to sign up for a lifetime…

I wanted to sign up for a lifetime subscription, but it didn't work, and I ended up with an annual subscription. I tried to cancel it, but without success. I wanted to contact them to make the change, and for three months now I have been contacting them regularly without getting a single response from them. Avoid them like the plague. It's a scam, and I'll never see my money again.

28 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

More than 100€ down the drain

Bought a lifelong membership a few years ago. Logging in now, I am listed as a non-pro-member and unable to restore my purchase. Technical support is not able to help me. Very disappointing. Not recommended.

9 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Fraudulent Practices? Memrise Ignoring Lifetime Subscription

Memrise charged me for an annual subscription even though I bought a lifetime subscription last year. I opened 7 support tickets—zero response. They refunded the unauthorized charge but then removed my subscription and downgraded me to a free account, ignoring my lifetime payment.
This is beyond unacceptable. Memrise’s handling of this issue feels more like fraud than a trustworthy service.

20 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Broken Promises

I took part in a feedback session with Memrise on 28th August and was promised a £50 Amazon voucher for taking part but I’ve never received it. The interviewer told me to contact her if it didn’t arrive but despite doing that I’ve heard nothing.

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Memrise lost all my progress

I have been a Pro subscriber for a couple of years. I was at Memrise language level 15 in Portuguese. Two weeks ago all my progress was lost and I was reset to the beginning. My previous progress just disappeared. This is across my workstation and mobile app and across different browsers. I did not reset my progress, and I did not instruct anyone to reset my progress. I have sent numerous support emails out but received no response from Memrise. Two year's work - gone. I am so pissed.

20 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks Memrise

Edit : Contacted Memrise customer support, from an email I find on Trustpilot.. They went above and beyond to fix my problem .. Thanks Memrise for thinking outside the box to solve my subscription, appreciate it :)

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Abzockerei

Abzockerei. Erst kommen ein paar gute Kapitel wo man schnell 200 Wörter lernt,ich sage zum ködern.Dann aber fängt der Hirnfick an.Beispiel Zahlen lernen 1,5,9,3,7,10 etc,kein Mensch kann bei dem absichtlichen Chaos gut lernen.Dann kommen Kapitel mit 30 völlig verschiedenen Wörtern und Bedeutungen,dass das Gehirn streikt und man wird absichtlich so überlastet dass man selbst zuvor gelerntes wieder vergisst und ich denke das ist Absicht. Die ganze App ist darauf ausgelegt endlos zu lernen ohne zu lernen um ein Abo nach dem nächsten zu kaufen. Man könnte denken es ist Unfähigkeit,aber ich denke es ist bewusste Absicht, wenn es einfach logisch strukturiert beginnt und dann umgedreht ist.Dasselbe mit den KI Buddys.Konjungieren von Verben.Hab brasilianisch Portugiesisch gebucht und die KI konjungiert europäisch Portugiesisch, um 1 Wort zu konjugieren muss ich jedesmal 7× nachfragen bis ich endlich die Antwort bekomme, die KI ist in voller Absicht so programmiert, selbst wenn ich die KI von Anfang an bitte in brasilianisch Portugiesisch tut sie es erst nach 7× nachfragen. So verliert man die Lust zu lernen und bekommt nur die Zeit geraubt.Und zuguterletzt ständig neue Brasilianer jeder mit einem anderen Akzent,niemand der zb Deutsch lernt,lernt ein Gemisch aus Bayrisch,Hessisch, Kölsch,Berliner Dialekt etc alles durcheinander, da würde jeder fragen bei welchem Idiot hast du deutsch gelernt. Es fehlt das kontinuierliche offizielle Brasilianisch, dass man sich an 1 Ausprache gewöhnt und nicht ein Mengelmuss aus hundert verschiedenen Dialekten zusammengewürfelt in einen Topf lernt.

16 de setembro de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Hallo,

Vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben.

Bei Memrise unterrichten wir eine Reihe von Dialekten und Akzenten, weil das in der realen Welt so ist. Durch die Auseinandersetzung mit verschiedenen Akzenten und Vokabeln sind Sie besser darauf vorbereitet, die Sprache, die Sie lernen, zu verstehen und zu sprechen.

Ich kann jedoch verstehen, dass dies überwältigend und verwirrend sein kann. Wir würden uns freuen, mit Ihnen zu sprechen, um mehr über Ihr Feedback zu erfahren. Bitte kontaktieren Sie uns unter cs@memrise.com, wenn Sie daran interessiert sind.

Mit freundlichen Grüßen,
Memrise-Team

Avaliado com 1 de um total de 5 estrelas

Cannot cancel subscriptions.

I started on Memrise, but other apps are way better. The real problem was when I tried to cancel. The directions they give you to cancel a subscription are not correct. I was charged for an extra year, and it's not cheap. Go with something different

15 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Special offers don't expire when stated

Yet more illegal sales promotion tactics. On June 15th I was given a 60% off offer, expiring June 16th. Today (June 22nd, it is still available, even as it still says expiring on 16th). Obviously this is quite illegal.
Also, a note to anyone thinking of signing up. Note that later scenarios in the courses don't have any videos. So an annual or lifetime subscription do not represent as much value as you would think.

15 de junho de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Hi Mark,

Thanks for sharing your concerns. To clarify, the 60% offer you saw did end on 16th June as advertised, but we launched a separate promotional period starting 20th June, which is why you saw a similar offer again. We do not run these offers indefinitely, though we acknowledge the banner wording wasn’t updated promptly in this case. We’re adjusting our processes to reduce such inconsistencies.

Regarding the later course scenarios and video content: we recognise that the Learn with Locals videos are less frequent in the later stages of some courses. Expanding this is something we’re mindful of for the future. In the meantime, the dedicated Videos tab offers a wide range of engaging video content that complements the main course materials and is worth exploring.

We’d be happy to offer you a 70% discount on a Lifetime plan if you’d like to upgrade and in turn disable promotional banners or time-limited campaigns. Let us know at cs@memrise.com if you’d like to take that up 🙂

Many thanks,
Memrise team

Avaliado com 1 de um total de 5 estrelas

Surprisingly bad

I heard a lot of good things about Memrise and thought I'd give it a try. I'm an intermediate learner but despite choosing that level, the program started giving me words like yes, no and thank you. So I changed the settings to advanced. The content was still mostly elementary - I'm a language teacher, I know what's being taught on different levels of the languages I speak and my target language, as I have been studying it for quite a while, and what was presented here was ridiculous. Then I tried picking my own topics and started with politics. I learned a few words (again, pretty basic stuff) and then the program suggested to make sentences. Of course, it complained about missing language-specific letters (I use an English keyboard and there was no on-screen option to insert those characters). But the worst was the type of sentences I was supposed to make. 'The king is reading a newspaper.' This is supposedly advanced vocabulary in politics. The next sentence was: I am drinking water. What?? Has nothing to do with politics, nor with the reviewed vocabulary, and is the most basic stuff you learn on A1. I don't know what they were thinking. Maybe it is better in some other languages, but for Polish, do yourself a favor and find another app to learn with. Even a plain dictionary would be more useful.

6 de junho de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Hi, thank you for taking the time to review. We'd love to look a little more into what's happening here. If you have a moment, could you please email cs@memrise.com from the email address you use for Memrise so our team can gather some more details and record your feedback for the Product team? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks 🙂

Avaliado com 1 de um total de 5 estrelas

I used Memrise off and on for 5 years…

I used Memrise off and on for 5 years and was at the intermediate level. After 5 years, I logged on one day and was at level one. Despite multiple attempts to contact the company and correct the issue, I was unable to the correct lesson. That is a lot of time to put into learning a language then not to be able to continue your progress. I would not suggest using memrise.

21 de maio de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Hi, sorry to hear you’re facing issues. So that our Support team can look into your account, can you please email cs@memrise.com from the email address you use for Memrise with further details of the problem? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks

Avaliado com 1 de um total de 5 estrelas

Scam Alert!!

After not using memrise for 4 years I noticed a payment on my CC statement. Amex said it had been authorised so I had to pay. I did go into my Memrise account and set my subscription renewal to OFF but when I logged in after receiving an email promo it had been set back to Auto renew. This is the second time this has happened.
Through Amex I have put a merchant block on Memrise and deleted my account.
Be very careful, you should not trust Memrise with your financial details. Good luck.

1 de maio de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Hi, we're sorry to hear this. We have not seen a case of an auto-renew being set back before. So that our Support team can look into this, can you please email cs@memrise.com from the email address you use for Memrise with further details of the problem? If you receive an automated response that doesn’t help, simply reply to the message and your case will come through to an agent. Many thanks

Avaliado com 3 de um total de 5 estrelas

Update hat die App viel schlechter gemacht

Bis vor dem letzten Update war Memrise brillant und hätte 5 Sterne verdient gehabt. Jetzt wird man immer wieder rausgeworfen oder das Programm macht nicht bei der nächsten Lektion weiter, sondern bringt einen auf Umwege. Unterwegs ist die app nicht mehr zu gebrauchen, da das Hören der Worte wegen „Verbindung abgebrochen“ entfällt. Das funktionierte bis vor einigen Monaten alles noch und jetzt leider nicht mehr.

25 de abril de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Hallo,

Es tut uns sehr leid, dass Sie Probleme mit der App haben. Kontaktieren Sie uns bitte über die App (Profil – Einstellungen – Hilfe) oder unter https://memri.se/support und senden Sie uns weitere Informationen, einschließlich Gerätetyp, App-Version und hilfreichen Screenshots oder Aufnahmen. Wir werden die Ursache prüfen.

Vielen Dank, Ihr Memrise-Team

Avaliado com 1 de um total de 5 estrelas

Die App funktioniert nicht korrekt

Die App funktioniert nicht, wie sie soll. Wenn ich Vokabeln wiederholen möchte, dann ist es oft nicht möglich, die Aussprache zu hören. Mal klappt es, mal klappt es nicht. Der Service sagt, ich soll die App deinstallieren, das Handy neustarten und dann die App wieder installieren. Das hab ich gemacht, es hat sich nichts geändert. Ich habe leider die Version „Auf Lebenszeit“ gekauft. Soetwas werde ich nie wieder tun.

26 de abril de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Hallo Thomas,

Wir haben auf Ihre letzte E-Mail geantwortet und um weitere Informationen zur Untersuchung des Fehlers gebeten. Bitte melden Sie sich so bald wie möglich bei uns.

Mit freundlichen Grüßen,
Memrise-Team

Avaliado com 5 de um total de 5 estrelas

LOVE IT!!!

I have been looking for a free alternative to Duolingo as the 5 lives piss me off, and memrise was the answer! I especially love the exercises the bot gives you. So worth it!

7 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Abo-Kündigung gestaltet sich extrem schwierig

Ich versuche seid Tagen mein Memrise Pro Abo zu kündigen, da ich nicht länger Spanisch lernen will und kann.
Es gelingt mir nicht in den Menüpunkten die Stelle zu finden, wo man sein Abo kündigen kann. Die automatischen Mails sind nicht hilfreich, da sie immer wieder die gleichen Hilfen anbieten, aber ich trotzdem nicht kündigen kann. Ich finde das Absurd und nicht seriös. Das Program mag ja zum Sprachenlernen gut zu sein, aber diese Versuche einer Kündigung sind absolut nervig!!!

6 de abril de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Hallo Herbert,

Wie ich sehe, haben Sie sich mit dem Kundenservice in Verbindung gesetzt und Ihr Abonnement wurde gekündigt.

Bitte lassen Sie uns wissen, falls wir Ihnen sonst noch weiterhelfen können.

Mit freundlichen Grüßen,
Memrise-Team

Avaliado com 5 de um total de 5 estrelas

I have tried a number of apps and sites…

I have tried a number of apps and sites to learn Spanish. I recently gave Memrise a shot as they had a sale on and I liked the sound of the methods they use. I have to say it really suits me and I am really enjoying the app and feel like I am making progress with a clear path of progress. I am surprised to read so many negative reviews and cannot comment on previous versions. Things I like:

1. Easy to pick up and do a session in 5 minutes or so.
2. Fun choice of different tests.
3. Measures every word you are learning and learned so you can see your words learned list grow.
4. Good selection of AI to test sentence structure, grammar etc.
5. Wide choice of languages including Welsh.
6. Native speakers and video.
7. Just super fun and addictive.
Definitely my favourite language learning app. I find myself using it all the time when I have a spare couple of minutes, sure beats mindless scrolling. Very well designed. I am excited to see this grow as the AI also develops. This is not a paid review and entirely independent in case anyone is wondering. I just really really like this app.

29 de janeiro de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Thank you so much for your review, Adam! We're so glad to hear Memrise is helping you to learn Spanish. We've got loads of great stuff in the pipeline so keep an eye out for updates!💛

Avaliado com 1 de um total de 5 estrelas

Not as good as it use to be

Not as good as it use to be. My son use to access the community courses which was tailored to GCSE’s and with the old learning structure it was easy to learn, repeating words, it was such a good set up. I wanted to start learning as well as he did so I signed up an account for myself. The learning structure has completely changed and it’s become the same learning structure as Dulingo which isn’t as good. So disappointing, not so easy to learn and I can’t access community courses. They’ve completely destroyed what was a good learning platform. I would probably be better off using Seneca now.

22 de janeiro de 2025
Avaliação não solicitada
logotipo da Memrise

Resposta da Memrise

Hi Gemma,

Community Courses now exist on their own website (community-courses.memrise.com), where your existing Memrise login will work. All your community course progress will be there and you can still join and create new courses.

We'd love to get some more specific feedback about what you don't like, what you feel you're missing and what isn't working for your language learning. We have so much in the pipeline to improve the experience for our users and we really appreciate guided input so we can get the right feedback to the right teams

If you have a couple of minutes to fill out this survey, our Product team will pick up and triage your feedback: https://www.surveymonkey.com/r/DHHPG36

Kind regards,
Memrise team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais