Lewis, Tevin and Hamza 3 lovely young men came to sort a damp issue within my property. Nothing was too much trouble very polite and respectful really put me at easy over job being done. Having ha... Ver mais
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Lewis, Tevin and Hamza 3 lovely young men came to sort a damp issue within my property. Nothing was too much trouble very polite and respectful really put me at easy over job being done. Having ha... Ver mais
A empresa respondeu
There's not enough thanks in this universe to give midland heart for helping me out of a domestic abuse situation. Rosie Ward was assigned as my tenancy case officer and she worked so hard with meetin... Ver mais
A empresa respondeu
Ian griffiths is incredibly professional he has been to my property more than once and each time I have been completely satisfied with his work he has completed, he is very friendly and polite also... Ver mais
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Oliver did a great job fitting my bathroom extractor fan. He was friendly, professional and got the job done with no fuss. Really happy with the work and would definitely recommend him. Thanks, Oliver... Ver mais
Midland Heart is a respected housing association providing quality, affordable homes across the Midlands. Since 1925, we’ve been committed to providing safe and well-maintained homes for individuals and families. Today, we manage thousands of homes across the region, and our mission remains the same - putting tenants at the heart of everything we do. We always listen to tenant feedback, invest in our neighbourhoods, and deliver a reliable repairs and maintenance service. Whether you live in one of our homes or are looking to join our community, we’re here to support you. Share your experience on our Trustpilot page and help shape the services we provide. (This profile is monitored Monday to Friday, 9am - 5pm. For emergencies, please call 0345 60 20 540.)
20 Bath Row, B15 1LZ, Birmingham, Reino Unido
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Respondeu a 98% das avaliações negativas
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Surveyor Ashish from specialist repairs visited today. Gone through the issues in details.
He was very attentive and helpful with raising additional repairs.
Overall, we are very happy with everything he has done.

Resposta da Midland Heart
My grandchild with mental heath conditions also adhd and autism ,she broke at least 3/4doors of hinges in my house ,ive contacted midlandheart heart to fix the damage ..over a week ago ..no response ,dispite saying they will let repair department know ?

Resposta da Midland Heart
Paul Frankton came out to fix a leak in my upstairs toilet. He was very friendly, explained what the problem was and went above and beyond to fix the issue.

Resposta da Midland Heart
Steven was helpful and did very nice job. And put on show covers before coming inside. Thank you very much

Resposta da Midland Heart
Surveyor Ashish from specialist repairs team visited today. He was polite professional and knowledgable. Explained the Post Inspection procedure prior to start the job. Very respectful.

Resposta da Midland Heart
Stephen was the D&M man come to repair my mould after a leak from the flat above. Not only did he repair the leak, he cleaned my hall wall up, repaired it and the painted it. Not only that, he did the same to my wet room ceiling which was also damaged. Well done Stephen and thank you. It is better than it was before.

Resposta da Midland Heart
Steve was very nice and professional today! Nowadays is rare to find someone that actually cares about the tenants wellbeing and goes above and beyond to support us. I hope Midland Heart gets to hire more professionals like him!

Resposta da Midland Heart
Surveyor Ashish from specialist repair visited today. He was very polite and took his shoes off without even asking very respectful of my property.

Resposta da Midland Heart
Thierry & Clive
EXCELLENT SERVICE
From both of these workmen
Brilliant job done immaculately Tidy with work tools etc
Well mannered and polite
Definitely worth getting the job finished
Very much appreciated thankyou 👌

Resposta da Midland Heart
Jagjit has been very attentive and has taken my issues very seriously and was very thorough as I have had issues of mould and damp and structural issues all this had been highlighted for the past 3 years and was fobbed off of constant back and fourth he has made sure everything was noted down and was very reassuring and did not keep me in the dark of the whole process as the previous experiences was just touch and go and nothing was done about it but overall the service provided by this gentleman Jagjit was amazing so for that I would give the overall a great rating for the gentleman.

Resposta da Midland Heart
Spwron Singh did a brilliant job removing the mould on the bathroom ceiling. He also took the time to send in a request to the repair team regarding damaged alcove on the window edge on my behalf. Spwron gave me positive, helpful advice and tips on future maintenance mould issues, he was professional, polite and respective in my home. He took great care to ensure everything was clean and tidy after the work was carried out. Spwron is a credit to your team, thank you again Spwron Singh! 👍🏾

Resposta da Midland Heart
Phil from the rangers team is absolutely awesome he really rescued me and my dad when I got locked out. Also thanks to Aisha from repairs making it happen

Resposta da Midland Heart
Danny and Shaf came a few weeks ago to clear bulky waste from in and around my property, following an inspection.
They were very accommodating and efficient.
Proof again, Rangers are not just a myth.
Well done Guys!

Resposta da Midland Heart
Upstairs bedroom had floor boards underneath the carpet, in the middle section of room were making creaky noises. Martin White , who came to fix was very friendly and approachable. He was able to identify how to fix creaky noise. By replacing and fiting two boards which he crafted quickly and drilled at my sections to stop the creaky sound overall. He also cleaned up after himself and placed back the carpet for me.

Resposta da Midland Heart
Im not talking for midland heart it self as they seem to not care about my situation being an emergency regarding getting in to a niebours flat to find the leak that is impacting my flat and my life im giving the two work men who are brilliant Martin and Steve they are fantastic they did all they could do considering the curcumstances they need medals they couldnt finish the work due to the leak in the flat next to me not getting sorted as midland heart need to get in next doors flat to fix the leak so its a waiting game but when /if this is sorted i am going to tell midland heart i want Martin and Steve to finish the work once again Martin and Steve are fantastic

Resposta da Midland Heart
Great work from Tevin, had the kitchen tiles done. Did a fantastic job. Stayed well over the time he should have, left at 7pm instead of 5pm just to make sure he got the job done!! and even cleaned up everything after he finished went above and beyond what was expected. Left no mess and clean job overall.

Resposta da Midland Heart
Steve came out to treat some mould in a bedroom. Very helpful and friendly guy and gave me some good advice for future reference. All round really good service I’m very happy

Resposta da Midland Heart
We had Hatel (I think that’s how you spell it) come to our property today and he was amazing, professional, informative and just very helpful. Made sure we were happy with all the work carried out. Made sure the work that wasn’t was done when he was there and even took time to talk to my children who kept saying hi. Honestly he’s an asset to the company

Resposta da Midland Heart
I had Martin White come out and do some plastering on our living room wall. He was very detail oriented and took his time to ensure that the wall was completely even. He answered all my questions and offeee advice regarding any follow-ups work that would be required with expected times this could start to be booked in from. He was very polite and cannot recommend him enough.

Resposta da Midland Heart
Surveyor Ashish from specialist repair team visited today. Very polite, professional and raised repairs for me with no problem

Resposta da Midland Heart
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