Millets - Hastings Avaliações 

1.044
O TrustScore é 5 de um total de 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We always go to Millets in Hastings for walking shoes and other walking gear. Phil was amazing, actually measuring my husband’s feet-pointing out the discrepancy btwn the 2 feet, observing him walking... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The helpfulness and attentiveness of the young staff member who assisted me in finding the right pair of walking shoes was excellent. He was very skilled at asking the right questions to narrow down t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I popped into Hastings Millets hoping to buy a light rain coat for my holiday to Northumberland. I wasn't disappointed. Ruby, very kindly, showed me to the various rain coats and showed the difference... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Hastings

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 12/13 York Building, TN34 1NN, Hastings, Reino Unido

  • 01424 233589

5,0

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(1.044)

5.586 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ethan and Richard were exceptionally…

Ethan and Richard were exceptionally friendly and helpful, and knew their products well. Thank you!

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Phil was friendly and helpful

Phil was friendly and helpful, nice easy communication.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Puchasing Shoes

Phil, Sale Assistant was fantastic when buying my purcase. Recommend higly

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent Knowledge

I went into Hastings millets today, to purchase a new pair of walking boots following 8 wks post operative foot surgery
I was served by Lucy to start with, but then Phil come and helped as I was having difficulty getting the right walking boot.
Phil had excellent knowledge, and gave me good advice on which boot would be better for me. I tried on two different types of Boots.
I did purchase the first pair i tried on as they were better fit and felt so more comfortable
Thank you both for your help. You made choosing the walking boot seem simple.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Reasonable clearance section

I was served by Harry, who was friendly as were some other staff. There were some actual reductions, alongside the usual pretend sale nonsense.

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

India trip

Found exactly what I was looking for straight away. Phil, came to help me with my proposed purchase, measured my feet to make sure the shoes were a perfect fit. Quality consistent service again from the Hastings store. Thank you. Looking forward to wearing my Merrells in India soon

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service!!

I visited Millets Hastings with a choice of 3 walking boots in mind to try on and choose a winner, anyway I was approached by Harry and after some very useful information and excellent customer service, shoe sizing etc, all given with a professional and friendly manner, I purchased my winner!! Thank you Harry and thank you Millets.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Knowledgeable

Knowledgeable, friendly & focused on finding the right footwear for me. I bought quality shoes at a great price: what more could I ask for? Phil & his colleague Lucy are a credit to Millets in Hastings

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Harry was very helpful from the moment…

Harry was very helpful from the moment we walked into the shop. Great choice of walking boots and excellent advice. Thanks to both Harry and Sophie. Great service.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great helpful staff

Was given a warm welcome to your hastings branch on the afternoon of Friday 9th January by staff members , I was looking for a winter coat for myself , I was offered help and staff gave great practical advice on what coat may suit my needs when I explained what I was looking for .

I found one I liked but they didn't have my size ,this is when Henry offered to check on line for me to see if I could order one , they found one and even ordered it for me. So helpful for me as I'm not that confident with ordering on line for home delivery .

I was very pleased with your staff in the hastings store , so helpful and understanding of my needs .

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Lovely service

Lovely service. We were welcomed and asked if we needed help and how we were doing. A lovely lady served us on the checkout and offered us a bag after my mum and I faffed around trying to fit it in the bags I already had.

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent knowledge and assistance.

Excellent knowledge this is my second purchase of scarpa walking boots from millets.
Good advice and helpful friendly service.
Previously I've always gone to the bigger equipment stores in london.
Its nice to go to my local store (Hastings) and get the same thing locally.
Thankyou Phil for being so helpful.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent sales advice from Phil!!

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Harry was brilliant

Harry was brilliant. Very patient and knowledgeable. No problem getting out multiple types of walking shoes and sizes to try. You can’t do that online!! Plus, the price was good, and I got my Veterans Discount, so can’t recommend enough.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful and polite Harry gave…

Very helpful and polite Harry gave service with a smile lovely experience

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent service as always

My partner and I were both served by Harry. He was very helpful and engaging. As was his colleague who put the purchases through the till. Customer service as it should be. Indeed, this is routinely our experience of the Millets Hastings store.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Harry served me and was really helpful

Harry served me and was really helpful. He gave excellent customer service, advising best fit and a new method for my laces! Thank you, I would definitely recommend Millets.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great sales assistant

Popped in for a pair of walking boots asked the assistant for some help with a couple of questions, he was extremely helpful and patient and also made some recommendations for cheaper alternative although I never intimated cost was an issue, so that gave me some insight to the type of salesman he was, I bought the boots and something else that struck me was the other bit of advice he gave, wear them in the house a few times and if not satisfied then return within time for a full refund. Legend

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Value and service excellent

A guy called Harry helped me navigate through the walking type boots available and then proceeded to go to the stock room to retrieve some sandals in my size that were no longer on display. Very polite and the usual millets value for money. Full
marks to Millets Hastings!!

28 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Experience

Harry welcomed us into the store and kindly offered his assistance. Initially we were okay browsing but when we did need some help he was happy to assist. My daughter has autism and sensory needs and he was able to offer help in a calm, patient way which she warmed to making what can be an overwhelming task for her an enjoyable experience. Thank you for your help Harry!

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

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