Millets - Hastings Avaliações 

1.044
O TrustScore é 5 de um total de 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We always go to Millets in Hastings for walking shoes and other walking gear. Phil was amazing, actually measuring my husband’s feet-pointing out the discrepancy btwn the 2 feet, observing him walking... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The helpfulness and attentiveness of the young staff member who assisted me in finding the right pair of walking shoes was excellent. He was very skilled at asking the right questions to narrow down t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I popped into Hastings Millets hoping to buy a light rain coat for my holiday to Northumberland. I wasn't disappointed. Ruby, very kindly, showed me to the various rain coats and showed the difference... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Hastings

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 12/13 York Building, TN34 1NN, Hastings, Reino Unido

  • 01424 233589

5,0

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

5,0

Todas as avaliações

(1.044)

5.615 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Harry was really knowledgeable &…

Harry was really knowledgeable & helpful. Excellent service thank you 😊

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great shop with the best staff

Phil was an amazing help whilst looking for boots. He knew exactly what I wanted and helped me find the best boots I've ever owned. her also quickly helped my husband order a pair he wanted to try.
I shop with my baby and toddler and sometimes get worried about the mischief they cause. Phil was fantastic with my daughter and made the whole experience easy.
I'm in need of a new day pack and will be back soon (hopefully on a day Phil is there).

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent knowledgeable help from Phil

Excellent knowledgeable help from Phil. He was amazing. Helped us find some walking boots for my daughter for University. He ensured they were just what she needed and even showed her how to lace them up.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent staff!

Your employee Phil went above and beyond!! So helpful and nice! Helped me figure out the right fit and size for my feet, as well as find the right pair of boots for my needs and style. Such great service! Give that man a bonus! :)

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Lovely and informative service

Lovely and informative service

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful service

I got exactly what I needed for a trip to Scotland thanks to the helpful staff in this branch of Millets and so would happily shop here again.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

From the minute I walk through the door…

From the minute I walk through the door Phil was very helpful with no pressure if I didn’t want any help but I did. My experienced here was a good old-fashioned Customer Service Phil was very knowledgeable and very helpful and explained everything as we went along with the choice of my walking shoes and hiking boots, it’s place like this that restore your confidence in the High Street. It’s not very often you get somebody who knows what they are talking about and you certainly can’t get this service on the Internet this Shop is a credit to Hastings High Street.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Phil made my experience great

Phil made my experience great! I was looking for some walking boots/shoes. Phil was very helpful and knowledgeable, explaining the pros and cons of different shoes. When I finally selected some, he did further checks and gave me lots of advice about wearing them in and how to lace them in the best way. All round a good experience.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

PHIL. YOU’RE THE GREATEST.

Phil is the greatest. He’s so so helpful. He’s just the greatest guy. We miss him since the Eastbourne store closed. So glad we’ve now found him in the Hastings store. We buy most of our outdoor clothes, shoes and boots from Millets. Seeing Phil made the journey from Eastbourne worth while. PLEASE BRING BACK MILLETS TO EASTBOURNE AND BRING BACK PHIL. Love you Phil. From Father and daughter who bought shoes from you on Monday afternoon.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

Harry was helpful in finding us a raincoat suitable for a downpour. He answered our questions on the coat we were looking at and gave some good tips. Thanks!

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Well informed staff. Excellent value.

Ethan was exceptionally knowledgeable and generous with his time and expertise, whilst not being pushy. I was therefore able to make a well informed and well suited purchase.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Harry was brilliant

Harry was brilliant. Good laugh and very helpful. Made us feel welcome even though it was busy and helped us with every question.
Thanks Harry!

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Phil served me

Phil served me , he had time check the walking shoes fitted correctly by measuring my feet and making sure the
Shoes were right for me

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service from Phil who made sure my walking shoes fitted me whilst also serving another customer and giving both of us full attention

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Fantastic experience from a great team...

After buying a pair of Merrell walking shoes, I decided to exchange them. Before I wore them, I went back to the store, where Lucy and Phil were incredibly helpful and guided me in picking out a different pair. The Hastings branch is lucky to have such friendly and professional staff. Thank you, team Hastings!

27 de novembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great store

Offer on for £39 Millets brand leather hiking boots and a very helpful knowledgeable guy Phil, helped me try them on, gave advice, took time to get everything just right. Great product, great service 😀

6 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff member

Catherine was very helpful and informative about the walking boots I was buying

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Incredible experience - well done Phil!

I went into Millets to find my partner some hiking boots. Phil quickly came over to assist. He was very knowledgeable and talked me through lots of different options that would be ideal for my partner. I was in awe of his genuine passion, kindness and extensive product knowledge. I really trusted and valued his opinion. I got the perfect boots and even some socks too. Phil made my experience in Millets easy and enjoyable. What a lovely man and incredible representative of your brand. He really made me smile and I will definitely be coming back. Phil needs a raise!

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service from Phil…

Absolutely amazing service from Phil who helped advise and ensured that the boots fitted correctly. Lots of advice for Duke of Edinburgh. Just perfect personal friendly service, thank you very much.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Phil provided excellent customer…

Phil provided excellent customer service and is very knowledeable about hiking boots. Thank you very much! The Brasher pair I got are perfect! They feel very comfy and we went through muddy terrain on the weekend in the forest. My feet stayed nice and warm. Also the socks he recommended are great too! If you need advice - ask Phil!

28 de novembro de 2025
Avaliação não solicitada
logotipo da Millets - Hastings

Resposta da Millets - Hastings

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais