Momentum Warranties Avaliações 

7.646
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Could not be happier with our purchase of Vauxhall Mokka Love our car love the colour it’s lovely It is so comfortable as well Would definitely recommend this company Duman auto cars as could... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought a car from Stockport Car Supermarket and the level of care, customer Service was but far the best I’ve ever received. A young man called Scott dealt with my purchase and kept me informed a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Got 6mths free with my car and was allowed to extended the warranty by a extra year at a realistic price. Everything looks simple enough for going to claim hopefully i will never need to but it is the... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Read the specifics of what is covered. Like most warranty companies they find a way out of a claim. I expect there are better warranty companies that will actually cover what has gone wrong with your... Ver mais

Detalhes da empresa

  1. Seguradora de Automóvel

Escrito pela empresa

Momentum Warranties Limited is a leading supplier of warranty products for franchised and used car dealers.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 99% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(7.646)

1.087 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Policy Renewal …

Ross was very helpful and made renewing my policy an easy and straightforward process- thank you

14 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Laura,
Thank you for your wonderful review.
We are delighted to hear that due to your trust in Momentum, you have extended your warranty for a further year.
Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Adam totally looked after us from viewing to collection of the car. With very quick turnaround to actually getting car and driving away, highly recommend this garage

12 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Helen,
Thank you for taking the time to leave Momentum a review.
We are delighted hear about the fantastic experience you had when purchasing your car.
Your feedback is very important to us.
Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

Got warranty on a recent car purchase…

It’s only been three weeks since I bought the car and I’ve already received 4 emails, 1 letter, 4 phone calls and 3 text messages about extending the warranty for another 3, 6 or 12 months.

Honestly, it feels less like customer service and more like having a persistent ex-girlfriend who won’t take the hint!

The sheer amount of contact has really put me off, and after reading some of the reviews about this company, I certainly wouldn’t feel comfortable trusting them with any additional warranty cover.

If this is how they approach selling an extended warranty, it certainly hasn’t given me any confidence in using their services.

13 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Good Afternoon, Steve,

At Momentum Warranties, we genuinely value honest feedback, as it helps us identify areas where we can improve as a company.

However, having reviewed the details of your review and checked our records, I feel it is important to clarify a few points.

Our records show that, from our Renewals Team, you received one email, one letter, one telephone call and one text message. This differs from the figures stated in your review of four emails, one letter, four calls and three text messages.

I would also like to clarify that our Renewals Team does not advertise three- or six-month warranties. It is possible that this information may have been misunderstood or confused with another communication.

We are, of course, happy to discuss this further if you believe any of the above information is incorrect. Please feel free to contact us at support@momentumwarranties.co.uk, and we will be happy to look into any concerns you may have.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience

12 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi John,
Thank you for your excellent review.
At Momentum, we take pride in ensuring our customers have the best possible experience and we highly value your honest feedback.
Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Dealt with Hamza who explained…

Dealt with Hamza who explained everything from enquiry to purchase being finalised,i would be happy to deal with him in the future.

11 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi John,
Thank you for taking the time to leave Momentum a review.
We are delighted to hear about the fantastic service you received from one of our selling dealers.
We hope that you are enjoying your new car.
Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

I broke down on the motorway the teeth…

I broke down on the motorway the teeth on the cambelt stripped causing further damage to my engine. Momentum have just been disappointing asking for further evidence delaying the garage to fix my van. The damage which have been sent over on video and pictures is more than the claim limit rather than releasing the funds they are delaying, asking for more evidence causing me to hire a van which is causing me to fork out more than I'm earning.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Melanie,
As we’ve explained throughout your claim, before we can authorise the warranty repair, we need sufficient information to establish the root cause of the engine fault. We advised your repairing garage of the information and testing required, including the leak test. When it became clear that they were unsure how to carry out the test, we provided further guidance to assist them.
We have also kept you informed that we were awaiting the additional information from your repairer. Unfortunately, until the required evidence is received, we’re unable to make a decision on the warranty claim.
We fully appreciate the inconvenience and financial pressure this delay may be causing. Our aim is to progress your claim as quickly as possible once the outstanding information is provided.
Regards,
Momentum

Avaliado com 5 de um total de 5 estrelas

From start to finish it was so easy and…

From start to finish it was so easy and relaxed, we had been looking for 4weeks due to buying a faulty car and getting stressed (very) found this one and made the call to ben from then easy no sales speel great price picked up same day great 5 star complete with a 12months warranty included in the price most place were charging extra for this

7 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Paul,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Extended warr

. Gave good advice and set up a multi car discount

6 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Melissa,

We are delighted to hear that you decided to extend your warranty with us, and to know that you are pleased with the warranty and the cover applied to your vehicle. Our customer’s feedback is incredibly valuable to us, and we are delighted to hear about your positive experience.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Efficient experience

Easy set up using QR code after purchasing car.

8 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Lorna,

We are delighted to hear that you found our process straightforward and easy to set up.

Thank you for your excellent review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

C&S Motors Ltd Ashton-Under-Lyne

We were invited to view and test drive a car at C&S Motors Ltd at very short notice and that was very much appreciated. A small deposit was required to hold the car for us and ensure it was not sold before we were able to view.
On arrival at their premises there was no one there as we arrived early. We were able to contact someone and they arrived within a few minutes.
The premises were very tidy and well kept with secure fencing around the parking area. The office was a mobile building and also very clean and tidy.
We viewed the car and the car was put in a position with all around access. We were left to inspect the car and then someone came and was able to answer our questions. We were able to start up the car and make further checks. After this we were invited to test drive the car and someone accompanied us on the short test drive on a planned route to give some varied driving experience.
On arrival back at C&S Motors we went to the office and were offered drinks.
The decision was made to purchase the vehicle and we were able to finalise everything in good time. Arrangements were made for delivery and the car was delivered the next afternoon.
We would like to compliment C&S Motors on their professional approach in selling one of their vehicles to us, we were very satisfied.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Mark,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Great piece of mind warranty at an…

Great piece of mind warranty at an affordable price.

6 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi David,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are glad that it gives you a piece of mind. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

really friendly

really friendly, clear communication, no difficulties at all :)

6 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Caitlin,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 4 de um total de 5 estrelas

Very helpful and knowledgeable

Very helpful and knowledgeable

5 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Dougie,

At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.

Thank you for your excellent 4-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Clear

Clear, amenable, informative and knowledgeable.

31 de julho de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

Don't waste your money on these people

Don't waste your money on these people. They do everything to avoid paying out. Absolute rubbish con job

5 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi David,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

CRIMINAL MIS-SELLING AND FINANCIAL SCAM – DO NOT TOUCH MOMENTUM WARRANTIES

If I could give negative stars, I would. This company is engaging in what I can only describe as fraudulent mis-selling.

I purchased what was CLEARLY explained to me as a comprehensive breakdown and warranty package. I paid my hard-earned money in good faith. However, when my vehicle broke down and I called them for the emergency assistance I had paid for, they hit me with a convenient "get out of jail free" card.

They claimed that the service had to be "activated" within 7 days of purchase. They stated that because I missed this arbitrary, hidden deadline (which was never pointed out during the sales pitch), my policy was void, and they could do absolutely nothing to help me.

Let me be clear: This "7-day activation" clause is a trap. It is a deliberate loophole designed to take your money and provide absolutely ZERO service in return. They sell you a product, take your cash, and then hide behind bureaucratic small print the moment you actually need them.

When I asked for a refund or any form of goodwill, they were robotic, dismissive, and refused to take any responsibility for their lack of transparency at the point of sale. They are happy to take your money but will run for the hills when it’s time to honor their side of the bargain.

To anyone reading this: Do not be fooled by the low prices or the slick sales talk. Momentum Warranties are not here to protect you; they are here to separate you from your money. They are preying on people who need security for their vehicles, only to leave them stranded.

If you are considering buying from them, please save your money and buy from a reputable provider. This company is a financial trap, and I will be reporting them to Trading Standards for fraudulent mis-selling. They should be shut down.

5 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Ram,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Easy to understand xxx

5 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Great service Ross was easy to deal with

Great service Ross was easy to deal with

4 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Ross at Momentum was very clear and…

Ross at Momentum was very clear and efficient with explaining the terms and costs for extending the warranty, the price quoted was reasonable and payment was straight forward.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Donald,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Policy renewal

Renewed my policy today after speaking to Ross, explained everything really well and answered any questions I had , great service

3 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Mark,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

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