Ron is truly a rock star in my opinion! I was having problems getting my order through online so I called & Ron answered the call. He was able to get my order through & expedite the shipping for a par... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Ron is truly a rock star in my opinion! I was having problems getting my order through online so I called & Ron answered the call. He was able to get my order through & expedite the shipping for a par... Ver mais
A empresa respondeu
Motosport.com has been a fantastic resource for hard to find parts. Restoring older European off-road bikes can be challenging and often expensive. I have been able to acquire reasonably priced OEM pa... Ver mais
First, they are a legitimate site, they fulfill orders in a timely fashion with quality products. However, their bait and switch advertising tactics have become simply ridiculous. For instance, If... Ver mais
A empresa respondeu
I ordered parts on a Sunday. Their site said that parts would be delivered by Thursday of the same week. Parts did not come until the following Tuesday which meant we missed a great weekend of riding.... Ver mais
A empresa respondeu
Shop MotoSport's large inventory of dirt bike products including helmets, tires, motocross gear, aftermarket and OEM parts
Estados Unidos
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Respondeu a 78% das avaliações negativas
Normalmente responde dentro de 1 semana
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I was a little hesitant to order from Motorsport.com after reading some of the reviews. I was very surprised to see that my item shipped in one day as advertised and was delivered to my doorstep in only 3 days from ordering. MotoSport.com is legitimate
Placed order only because they said ships next day with ETA of 2 day shipping. Order now says 9 days out. They lie, don't fall for it. Then when you go to return the product that you paid $8 for, they make you pay an additional $7 return label fee. Stay away or deal with the consequences
Did not send my product and will not return my money saying it’s not their fault. They have an army of fake customer service people who pretend to care. They might respond to this to pretend to care
I will not order items from MotoSport company again, as the company only keeps positive reviews, and took down twice my review of their team's negligence with my small order.
Instead I will post on Google Forums and other locations, as MotoSport deleted the review. This is dishonest. Even Amazon allows customers to leave honest reviews when their shipments do not arrive.
Motosport did not mail the item, nor respond.
"Your company at MotoSport never delivered this pair of gloves to me. I ordered it on May 4,2023. Followed up several times. No one from your customer service responded, even after my May 22,2023 email. I will likely not order from you again. What horrible customer service. As of May 26,2023, the item is "lost in transit" but only did I contact and post the review did they bother to review the order."
Three-weeks and no delivery. If this is happening to me, I'm sure other customers with more expensive items and orders can only imagine the negligence.
If you shop anywhere else, you are missing out.
Motosport ships fast and their customer service is impeccable. Their FastCash system is awesome. I have already ordered a skid plate for my mx bike completely free due to FastCash. I will never shop anywhere else. They have earned a customer for life. Even one day at my local mx track a motosport rep guy was there and gave me a free t shirt just randomly. These guys are cool and deserve great reviews because they do great business!

Resposta da MotoSport.com
hice la compra de varios productos y en tres oportunidades me la cancelaron no me quicieron decir porque y practicamente me dijeron estafador con lo que me respondieron pesimo servicio, que perdida de tiempo . esto fue lo que me respondian Pido disculpas, pero después de investigar más a fondo esta cuenta, no nos sentimos cómodos cumpliendo con este pedido. No se le ha facturado ningún artículo y este pedido se ha cancelado. No se facturará ningún artículo y, en este momento, este pedido no se completará ni se enviará. hice mis compras en amazon sin problemas

Resposta da MotoSport.com
Misleading website sizing yielded the wrong size tubes. Charged me $13 + to return. Never again
Edit after calling customer service:
It took a bit of arguing, but they eventually caved. Said it was my fault. Said tubes would have fit, even though my size was not listed on the tube. Got a full refund, but I didn't want to be the jerk they made me be.

Resposta da MotoSport.com
I ordered a fuse stay for my 2008 Yamaha R1 and a couple bolts. Its been 10 days and it still hasn't shipped. Who cares if you save a couple bucks if it takes 3-4 weeks to get simple items they say are in stock? I will NEVER order from them again.

Resposta da MotoSport.com
Ordered a tire december of last year, hadnt received it in march so reached out to them. They told me it was lost in transit and would be shipped out again. Gave it another 2 months and contacted them again. Was told it was lost yet again and now they were out of stock. I asked for and was promised a refund that I never got. They wont respond to my emails now. I wasted 5 months and over $100 for a product they never got to me and wont refund.

Resposta da MotoSport.com
Had a great experience with motosport.com Great customer service. They had only 1 Akrapovic titanium exhaust left in stock. Customer service helped verify that instead of authorizing an order for an item they didn’t have like a previous website I dealt with. Item shipped that same day just as advertised, and it actually arrived earlier than the posted ETA. I also got 45$ to spend on their website. I will definitely be shopping here again.
-Josh
I recently bought a set of tires for my Yamaha FZ09, tires Pirelli Rosso, I got them on a great deal and shipping was very fast too, my first purchase with them and no complains at all, will buy more in the future since their prices are pretty good.
Annoyed price changed and shipping is taking longer than told. Also, shipping only clarified for 2 of 3 items!
Cheaper but would rather pay extra for faster & more accurate service.
It's terrible customer service charge your credit card twice and then try to make up some story that it accidentally happened After 3 days of calling I finally got it Figured out And they say they can't update your email unless you place another order with them That's the biggest sh%$ story I ever heard
Absolutely incredible customer service and very fast shipping. I've bough around 10 items from them in the last 3-4 weeks and while I've had to return/exchange a few (nothing as a fault of motosport) they have gone above and beyond to make sure that I am taken care of. They have been very quick and responsive and they make returns incredibly easy.
I bought some items for my motorcycle from 2 other online stores recently and customer service for both of these companies was horrible. No communication, very difficult to return or cancel items.
Going forward, I will be purchasing all of my moto parts and accessories through motosport.com
Installed a oil pump purchased from Motosport in July 2021 and it had failed by October. OEM part. Said they wouldn't replace it because it wasn't Installed by a dealership. They do not have a disclaimer that states this information about OEM parts. Who do they think they are selling these parts to?
I bought a chain from them and I didn't have any issues. After that I ordered another chain then realized the one I had will work length wise after cutting it. Sent it back no problems at all. I guess be careful using the site judging from other reviews it seems they have issues with stock and customer service.
The short story is that I tried to buy a motorcycle exhaust, and had to cancel my order after getting jerked around.
The site claimed it was in stock, and would ship within a day. Several days later I got an email saying the item was on backorder. I had to call customer service who told me it would be another 10 days before it was in stock and would ship. I explicitly asked if it would be able to ship the same day it arrived in their warehouse, to which the rep lied to me, and said it would. When it didn't ship, I contacted them again, via email, and when that was a canned response, I had to use their website chat.
The chat rep told me that they had the item, but I should "check back" at the end of the week to see when it would ship. Forget that. The item was already over 2 weeks late. I'm not going to check back in the HOPE that it MIGHT be ready to ship. On top of that they over charged me for the other item in my order.
Motosport e-gift cards are rarely sent. Every time I buy one I have to call to get the gift card number. Today when I called they blamed my email even though 3 years ago an employee told me they're aware of their problem with e-gift cards. So apparently they never fixed their
e-gift problem because it's easier to blame the customer. Not cool.
Ordered OEM KTM parts online, UPS never delivered package. Made claims with UPS but could only go as far as I’m not the shipper, informed MotoSport about it. That next step should be from the shipper. UPS did their own investigation and could not locate package. MotoSport Customer Service replied at first then ghosted me. To be fair my other purchases online did arrived and were good deal. Looked somewhere and found KTM world, ordered most of the lost parts and got it. My advise for OEM KTM parts, best to go to KTM world. Priced lower than MotoSport and with EXCELLENT customer service. Night and day difference.
lots of problem i encountered in moto sport..1stly they double charged me with an item i bought and 2nd delayed products 3rd customer service sucks and wont reply to ur concerns!!!
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