The gentleman was fantastic and helped me solve the problem in a short period of time. Your company has great customer service, and I've enjoyed working with everybody for many years. Keep it up!
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Veja o que dizem as avaliações
Due to new tax regulations we are sadly having to change programs. Having used MRI for over 10 years, we are sad to see it go as it has done everything we asked and more. Great property management s... Ver mais
Overall, the experience has been extremely positive, apart from billing. We have not had correct billing for over a year and since we took on an extra, bundled service package. I have detailed the d... Ver mais
Working with MRI to maintain and improve our PMX system has been a much smoother experience when we began working together as a Company to tackle the Software. Customer support is able to quickly solv... Ver mais
Detalhes da empresa
Sobre MRI Software
Escrito pela empresa
Become a Real Estate Visionary
MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s open and connected, AI-first platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide.
Explore our solutions below:
Commercial Property Management
Residential Property Management
Workplace Management
Facilities Management
Energy Management
Request Further Information
Informações de contato
28925 Fountain Parkway, 44139, Solon, Estados Unidos
- 1-800-321-8770
- sales@mrisoftware.com
- www.mrisoftware.com
4,7
Excelente
3 mil avaliações
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast and efficient
22 de janeiro de 2026
Quick turnaround time to fix the…
Quick turnaround time to fix the issues! Always friendly!
13 de janeiro de 2026
User friendly
User friendly, and when the occasional question pops up, CTMs customer service department is the best!
25 de janeiro de 2026
No help trying to edit change of Status…
No help trying to edit change of Status agent no clue plenty of time on hold
12 de janeiro de 2026
Resposta de MRI Software
Thank you for sharing this feedback Bevan. A manager will be contacting you to offer immediate assistance.
Customer service seems to always be…
Customer service seems to always be there! Very knowledgeable
9 de janeiro de 2026
Solved and answered very quickly
9 de janeiro de 2026
The gentlemen that helped me was very helpful and professional. As he was helping me, he also was able to answer other questions and/or concerns. I was very happy to see great customer in real time.
I was very happy with the professionalism and the great customer service.
22 de janeiro de 2026
Exceptional service
9 de janeiro de 2026
MRI Outstanding Support!
The support, the experience and skill, the fix and the continual communications and updates during the entire process.
21 de janeiro de 2026
This is repetitive to the survey I…
This is repetitive to the survey I competed for you yesterday.
21 de janeiro de 2026
The e-signature software is easy to…
The e-signature software is easy to use. Customer support is awesome!
21 de janeiro de 2026
The account managers Jeff and Gaby are…
The account managers Jeff and Gaby are awesome!
14 de janeiro de 2026
Had to restart my software and the…
Had to restart my software and the process was quick and easy and all my old contracts were still there total bonus - didn't know that would happen.
6 de janeiro de 2026
Technical supports are responsive
Technical supports are responsive, acknowledge request instantly however, we have requests outstanding ranging from 4-10 months old. These requests has been bring to the attention of Area Manager but no timeline to complete.
7 de janeiro de 2026
Resposta de MRI Software
Thank you for your review Franklin, we appreciate you taking the time to share your feedback. Your comments have been shared with your Account Manager who is currently reviewing any outstanding requests and will contact you directly to discuss next steps and timelines.
Quick and clear to answer my questions…
Quick and clear to answer my questions and solved my problem.
2 de janeiro de 2026
CTM people are all great
4 de novembro de 2025
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