ORDERED PRODUCTS NEVER TURNED,THEY ARE UNCONTACTABLE ,WERE IS THE CUSTOMER CARE NUMBER? I WANT MY MONEY BACK. IF I COULD GIVE A LOWER NUMBER I WOULD. NEVER DEAL WITH THIS MOB.
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Veja o que dizem as avaliações
I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Ver mais
A empresa respondeu
Ordered a replacement alternator, which was correct and fit as expected. Drove locally with no issues, then the alternator failed when my wife was 90 minutes away. The pulley wheel shaft seems to have... Ver mais
A empresa respondeu
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Ver mais
Detalhes da empresa
Escrito pela empresa
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Informações de contato
Brisbane, Austrália
- info@myautoparts.com.au
- www.myautoparts.com.au
3,8
Muito Bom
983 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da My Auto Parts
Thank you, Ross for the 5-star review! We are glad that you have enjoyed our services! Enjoy your new car part! Cheers!
I am very very upset and disappointed…
I am very very upset and disappointed in the customer service of this company. My part was ordered 1 week ago they had sent me a shipping code with couriers please which I am not happy with as they never respond to their emails either. Someone has been home at my house for the last week and no one has come to the house to drop off order which the tracking number says they tried to drop it off, but no one was home, but still waiting for a response
27 de junho de 2024
Avaliação não solicitada
Resposta da My Auto Parts
Dear Customer,
We are very sorry that you had a bad experience with our services. Unfortunately, the courier services are out of our control. Please know that we take reviews like this very seriously and would happily investigate further and assist you by following up on your order. To do this, please get in touch with our team at info@autopartsgroup.com.au with your order number and contact details.
Resposta da My Auto Parts
Thank you so much Geoffrey for this 5-star review! We are thrilled that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Excellent product and service.
Excellent product and service,quick return of same.
18 de maio de 2024
Resposta da My Auto Parts
Thank you so much Kym for this 5- star review! Enjoy your new car part! Until the next one!
Great Service
Great price on part and fast delivery. Part was exactly what I needed.
18 de maio de 2024
Resposta da My Auto Parts
Thank you, Liam for this amazing review! We truly appreciate it! Enjoy your new car part! Until the next one! Cheers!
An all round professional business and website.
I found your product description, ease of product selection, payment and shipping detail entry all to be very simple, and the despatch and delivery time was excellently quick. Your email advices on the item tracking was also very timely and efficient. An all round professional business and website.
19 de maio de 2024
Resposta da My Auto Parts
Thank you so much, Ned for taking the time to leave such a fantastic review! We're thrilled to hear that you found our product descriptions clear, the selection process easy, and the checkout smooth. We here at My Auto Parts strive to make your entire shopping experience as user-friendly as possible, so your feedback is truly valuable! Enjoy your car new part! Until the next one! Cheers!
Parts were exactly what I needed
Parts were exactly what I needed and shipping happened straight away.
19 de maio de 2024
Resposta da My Auto Parts
Thank you so much Christie for this amazing 5-star review! We are glad that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Part arrived promptly…
Part arrived in a short time very happy.At a great price as well.
18 de abril de 2024
Resposta da My Auto Parts
Thank you, Kevin for taking the time to write this awesome review! We truly appreciate it! Enjoy your new car part! Until the next one! Cheers!
Came OVERNIGHT from Qld to Fremantle…
Came OVERNIGHT from Qld to Fremantle and still cost pennies. Gobsmacked; and thank you!
17 de abril de 2024
Resposta da My Auto Parts
Awesome 5-star review! Thank you, Nicholas for taking the time to write this review! We are delighted that you have enjoyed our services! Enjoy your new car part! Until your next order! Cheers!
Resposta da My Auto Parts
Thank you so much, Kandis for this awesome review! We are glad that you have enjoyed our service! Cheers!
Resposta da My Auto Parts
Thank you so much for your 5-star rating! Cheers!
Resposta da My Auto Parts
Thank you, James for this amazing review! We truly appreciate you taking the time to write this 5-star review! Enjoy your new car part! until the next one! Cheers!
The part fit perfectly and as of now…
The part fit perfectly and as of now still is doing the job it was designed for.
19 de março de 2024
Resposta da My Auto Parts
Thank you, Benjamin for taking the time to give us this amazing feedback! We are glad that you have enjoyed our services. Enjoy your new car part! Until the next one! Cheers!
Resposta da My Auto Parts
Thank you so much for your 5-⭐ review! We truly appreciate it! Enjoy your new car part! Cheers!
Unfortunately the wrong part was sent…
Unfortunately the wrong part was sent initially, communication was quick and correct part was sent fast, cheers, would of given you 5 stars
19 de março de 2024
Resposta da My Auto Parts
Thank you, David for the review! Cheers!
Toyota side mirror
Quick response to email about part I was after and free delivery with a few days to get here and saved a few bucks getting it here instead of at the dealers so super happy , fit perfectly wand works perfectly thank you would definitely buy from these guys again , thank you
18 de março de 2024
Resposta da My Auto Parts
Thank you, Jacqueline, for this excellent review👏🏻 We are glad you have enjoyed our services and hope you enjoy your new car part! Until the next one! Cheers!
Perfect fit
Perfect fit! And great quality for the price. Was looking for so long for this part and finally found it!
17 de fevereiro de 2024
Resposta da My Auto Parts
Thank you so much for the 5-star review, Tiani! We appreciate you taking the time to give us this amazing review. Enjoy your new car parts! Cheers!
Everything came on time very impressed
Everything came on time very impressed
16 de fevereiro de 2024
Resposta da My Auto Parts
Thank you so much for this awesome feedback, June! Enjoy your new car parts! Cheers!
Exact product we needed
Exact product we needed, arrived quickly and easy payment at good price. Very happy. Thank you!
19 de janeiro de 2024
Resposta da My Auto Parts
Thank you so much for this 5-star review! Cheers!
Great service
Great service , very fast delivery.
I ordered the wrong part and they were more than happy to give me a timely refund.
19 de janeiro de 2024
Resposta da My Auto Parts
Thank you so much for this excellent review, Glen! My Auto Parts priority is to keep our customers happy! Cheers, and enjoy your new car part!
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