National General Insurance Avaliações 

The worst insurance company I've ever dealt with. Even after I canceled, I was charged another bill. Never received a refund!!

I wish I could give a zero stars. This company is garbage and needs to be shut down.

This company is frustrating and refuses to follow up on claims. I put a claim in August 21st. It’s now October 5th. I have called, emailed and text NOTHING! I sat on hold for over 30 minutes and finally got someone. They refused to escalate my issue and claimed my adjuster was available right now just to put me right back into voicemail. I don’t know what to do anymore other than just give up and fix my own house which after 7 years of payment to them I absolutely should not have to do! How else can I get them to even contact me!?!?

The agency is ok, but not the one that is working inside the company 🙄. They can't do anything much to help, but just let me being frustrating, just because some mail-man did his mistaken on the mail delivery. This just reminded me of "is all about the money" , they dont care about us" song.... I will never go back here.. im trying to cancle it... cancle find a function to a section to cancel...
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UPDATE (Oct 2, 2026): After heavy corporate escalation and formal state regulatory intervention under Case #125957, National General finally backed down yesterday and formally issued a written acceptance of my appraisal demand and assigned their own Appraiser. It is shameful that a paying policyholder has to go to these extreme lengths just to force this company to follow its own policy conditions. My independent appraisal team and local contractors are moving forward next week, and I am documenting every single step of this process for the state regulators."

Driver insured by this insurance admitted he didn't see me and damaged my car.
Insurance later sends a letter stating both of us were at fault in order to pay very little settlement. Insurance commissioner has been contacted .

Warning to RV Owners: Shady Billing & Hidden Fees
Do not recommend National General for RV/Camper insurance if you have other options.
• The Trap: They use highly frustrating "earned credit" monthly billing practices (hidden in fine print when you sign) and when you try to leave, they hit you with a $50 cancellation fee just to close your account.
• The Reality: I switched my home, auto, and RV insurance to Progressive and got a 50% premium reduction by bundling.
• The Bottom Line: National General is overpriced and punishes you for leaving. Thankfully, I never had to process a claim with them, as I can only imagine how painful that process would have been. Beware!

One of their drivers rear-ended me doing 40 mph!! I was stopped then the gentleman fled the scene!! They need to shut these places down that give insurance to people that should never have insurance!! #trash

Do not trust National Insurance Company when your family’s health is on the line.

I have been an uninterrupted, premium-paying policyholder for the past five years. Every single renewal was paid on time, without delay, trusting that this company would stand by us during a medical crisis. When the emergency finally arrived and I needed the cashless facility at the hospital, they rejected my claim with arbitrary, vague technicalities.

Standing at the hospital billing desk during an already stressful medical emergency, waiting hours for TPA clearance, only to receive a cold, senseless denial is an absolute nightmare. They take your premiums in seconds via instant auto-debit, but the moment they have to deliver on their promise, they hide behind endless paperwork, unhelpful customer support, and bureaucratic excuses.

A health insurance policy exists specifically to protect families from financial panic during hospitalizations. National Insurance did the exact opposite—they added trauma to a medical crisis and forced me to arrange emergency funds out of pocket.

Buying a policy here gives you nothing but a false sense of security. Avoid National Insurance if you value peace of mind and genuine support when you actually need it.

Filed a damaged roof claim from hail and wind in July 7th. Just heard back today (Sept 24th) that claim was denied even though I have 7 water spots on upstairs ceiling. Meanwhile, the two houses on either side of me got new roofs through insurance claims and one filed a claim 3 weeks after me and already got a new roof before my claim was came to an end. I guess the storm missed my house somehow even though a roofing company stated I had significant damage. Stay away from these clowns!

Q le den soluciones a los reclamos yo llevo 15 dias y todavia no me han dado respuesta

I can't even log into the website or on the app. My first payment is coming up and I'm trying to see if it will be automatically drafted or if I need to add to my bill pay. They haven't sent any kind of reminder so now I just have to wait and see. I believe all of the bad reviews and they need to do better.

WORST INSURANCE COMPANY IN THE WORLD!!!! THEY ARE SCAMMING PEOPLE AND FIND EVERY REASON IN THE WORLD NOT TO HELP YOU IN YOUR TIME OF NEED AND DON'T GIVE A DAMN!!!! WILL LEAVE YOU HANGING..
.LITERALLY!!!!!!!!!

If I could rate zero stars, I would. This company's insured hit my parked, unoccupied car and they lowballed the repair estimate. Once their shop gave an updated estimate, they stopped returning my phone calls. They do not pay for a rental even when their insured is 100% liable and force you to submit for reimbursement. Just file through your insurance vs filing through them if you're hit by somebody who is insured through them. If you 're considering this insurance company for your insurance, you get what you pay for they are cheap because they don't handle claims appropriately.

That insurance company is absolutely terrible; they kept asking for bills in my name—I provided them, but it made no difference. I cancelled my policy after just 15 days of coverage—having already paid $135.42—and they still hit me with a $25.00 cancellation fee? They wouldn't accept my pay stub (which had my name and address on it), nor would they accept my car title and registration. Seriously, this company is awful and full of crooks; I do not recommend them—look for a more reliable company.

We’ve gone back and forth with them for over a week submitting different proofs of zipcode that keep getting denied I’ve never gone through so much trouble to get insurance and of course they would do this right when my payment is due,they’re not getting my money if they can’t fix this

This is the most inconsiderate, unprofessional company I have ever dealt with in my life. I was rear ended by a NGIC policy holder. I filed a claim immediately. I then had to speak with 3 adjusters that all asked the same questions before I got to the one that would handle the claim. I lost days of work before they even explained the process to me. Then I was told I would get a rental for 4 days. I needed to clear my personal possessions for the totaled vehicle and release it to them before they could process. I did this the same day. Then I was required to send them my title and sign a power of attorney through fed ex. Again, the process would not move forward until they received it. So I took more time off to get to the Fedex office. I was then told that they would only issue partial payment until they completed their process. My intentions were to use the funds from this claim as a down payment on the replacement vehicle. Guess what, not happening. I then asked if they were going to extend the rental car and I was told definitely not. Therefore, I will be missing more time off work (without a vehicle) until they finish their process.

I am absolutely disgusted by the custom service this company has showed me. I opened a plan thinking that I needed to do so and instead they insured for a month and then cancelled me. My car sat in my driveway and I never once drove it but had to pay $300 something dollars and now they want $270. And are willing to make a payment plan?? Absolutely not. Why work with you when you won’t work with me? This company is a SCAM and all they want is your money. DO NOT GIVE THIS COMPANY YOUR BUSINESS.

National General Insurance is a SCAM!! On October 1st of 2025, a car insured by their company trespassed onto my rental property at 3:45am, crashed through the garage door, almost killed my senior cat, damaged/destroyed over 50 of my belongings, knocked out my power & internet for over 6 hours, resulting in dozens of 1st responders to come into my safe space, disrupting their lives & causing me stress, lack of sleep, loss of work & peace of mind. FOR ALMOST A YEAR AT THIS POINT. I have yet to be reimbursed for over 90 hours of personal time for cleanup/inventory/disposal. I have yet to be reimbursed for my deductible for my rental insurance. As of now, they are ignoring my phone calls/emails/texts as well as my rental insurance company. Although, I'm starting to think they are all in on this together. Insurance companies are happy to take our money for years & years but where are they when we make a claim? NATIONAL GENERAL INSURANCE IS A JOKE. And here in Montana, they are apparently sold through Allstate. BEWARE!!!

I rated my experience 1 out of 10. We filed a claim in January with National General through Good Sam Insurance after our RV roof was damaged. It took six months, multiple inspections, and repeated visits from an inspector who appeared completely unqualified to properly assess the damage.

After six months of delays, the insurance company ultimately refused to pay a single dollar toward the complete roof repair. This experience was absolutely unacceptable. I would not recommend this insurance to anyone, and I am only waiting for my current policy to expire so that I can cancel it and never renew.
Stay Away
UPDATE: Since National General has publicly offered to help, my claim number is #260164408. Please review the complete claim file and keep me informed of your findings.