This is the first company for me that delivered such exceptional customer service I feel guilty only being able to write a simple review to express my thanks. When you didn’t need to help but instantl... Ver mais
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Veja o que dizem as avaliações
Commande passée pour une protection de smartphone le 16 septembre 2026. Il est mentionné méthode de livraison standard 5-6 jours ouvrés. Avec mon numéro de suivi je vais sur le site du transporteur... Ver mais
I have ordered dozens of items from Native Union. I love the fresh colors of these unique accessories. It makes it easy to curate a coordinated look. Sitting at my desk makes me so happy and I get so... Ver mais
I’ve bought almost everything Native Union makes over the last few years. They are wonderfully functional products that are simply but beautifully designed. Service is great - they cannot do enough... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
By combining the finest materials, functional design, and considered details, Native Union creates products with personality, that enhance the way you live with your tech.
Informações de contato
Estados Unidos
- support@nativeunion.com
- www.nativeunion.com
3,9
Muito Bom
459 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Excellent quality of products.
7 de março de 2025
Avaliação não solicitada
Very good service
3 de março de 2025
Avaliação não solicitada
Poor shipment speed
Poor shipment speed.
10 business days and I’ve not received the item.
3 days wasted after the order was fulfilled.
Shipped to/via Heathrow Airport over 2 days ago and Royal Mail have not received the item from Floship.
It takes less than 12 hours to walk to Heathrow from my location.
Wouldn’t use again.
An update. It’s been shipped via Daventry a 120 mile detour.
Why ship an item via Heathrow then onwards to Daventry to potentially add additional three - five day delay?
This would mean it takes around 13-15 business days to ship an item from Hong Kong to UK
Will be going on holiday without the item.
24 de fevereiro de 2025
Avaliação não solicitada
The case was high quality
The case was high quality, well designed, came in nice packing and at a great price.
13 de fevereiro de 2025
Avaliação não solicitada
Great product!
Very happy with Native Union, super service and beautiful high quality product. Shipped to me quickly in robust attractive packaging.
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Mark,
Thank you for your kind words! We're thrilled to hear you're enjoying your Native Union product and that the experience—from service to packaging—met your expectations. If you ever need anything, we’re always happy to help!
Excellent power bank
I’m very pleased with NU’s new power bank. It’s light, powerful and does the job so much better than Apple’s power booster. As always, NU’s communication and post-service customer care are excellent. Recommended!
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello,
We’re thrilled to hear that you're loving the power bank and that it’s exceeding expectations! We put a lot of thought into making it both powerful and lightweight, so it’s great to know it’s working well for you. Your kind words about our service mean a lot—thank you for the recommendation!
Very good quality and efficient gadget
Very good quality and efficient gadget
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello,
Thank you for your feedback! We're delighted to hear that you’re enjoying the quality and efficiency of your gadget. We appreciate your support and hope it continues to serve you well!
Stylish accessories for your iGadgets
I’ve bought almost everything Native Union makes over the last few years. They are wonderfully functional products that are simply but beautifully designed. Service is great - they cannot do enough to keep you informed and look after you. Delivery always prompt too. Cannot praise this company enough!
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello,
Wow—what an incredible review! It truly means a lot to us that you've been such a loyal supporter of Native Union. We're thrilled to hear that you love our designs and find our products both functional and stylish. Our team works hard to provide great service, and your kind words make it all worth it.
Thank you for your continued trust—we’ll keep striving to bring you the best for your iGadgets!
Excellent quality and design
Excellent quality and design. Second purchase of charging station and peripherals for upgrade of phone.
Delighted with website, easy ordering and shipping.
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello,
Thank you for your support and for choosing Native Union again! We’re delighted to hear that you’re enjoying the quality and design of our charging station and accessories. It’s great to know that your shopping experience—from browsing to ordering and shipping—was smooth and hassle-free.
We appreciate your trust and look forward to keeping your devices powered in style!
Very good products and a great experience
Professional client service; very quick and reliable delivery. Both products (iPhone grip and external MagSafe battery) are great
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Rafael,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our products and service. Ensuring quick and reliable delivery, along with top-notch customer support, is always our goal. Glad you're enjoying both the iPhone grip and MagSafe battery—hope they continue to serve you well!
Super Native Union!
Having ordered from Native Union in the past and yet once again. The experience of having a speedy delivery is the utmost confidence in this company that I would consider that goes above and beyond and certainly there are great products that last a lifetime.
Many thanks and look forward to purchasing your products in the future!
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Naz,
What a fantastic review! We truly appreciate your continued support and confidence in Native Union. It’s great to hear that you’ve had such a positive experience with both our products and speedy delivery. We’re committed to making products that stand the test of time, and it means a lot that you recognize that.
Looking forward to serving you again in the future—thank you for being a valued part of our community!
The products are well designed and well…
The products are well designed and well made. My second purchase already. 😁
4 de janeiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Andrew,
Thank you for your support and for coming back for a second purchase! We're thrilled to hear you appreciate the design and quality of our products. We hope they continue to serve you well, and we look forward to being part of your next tech upgrade.
Favourite gift for friends who are on…
Favourite gift for friends who are on the go!
30 de janeiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Shuchi,
What a thoughtful choice! Our products are made for life on the move, so we're delighted to hear they make the perfect gift for your on-the-go friends. Hope they love them as much as you do!
Their products are beautifully crafted…
Their products are beautifully crafted and functional. I have purchased about 5 or 6 of their accessories over the years, the only one which was somewhat disappointing was the Classic case as the material showed significant wear and tear in a very short time.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Michael,
Thank you for your continued support and for sharing your experience! We’re glad to hear you’ve enjoyed most of our products, though we’re sorry the (Re)Classic Case didn’t meet expectations. We’re always working to improve durability, and your feedback is truly valuable. If there’s anything we can do to help, feel free to reach out!
Refined design and quality products
I’ve purchased a phone case, power bank, watch straps, and desktop charger from Native Union. All of their products are high quality, functional, and look great. They’re now the first place I look when I need a new tech accessory.
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Michael,
We really appreciate your continued support and trust in Native Union! It’s great to hear that our design and quality have made a difference in your tech setup. We’ll keep working to bring you more functional and well-crafted accessories. Let us know if you ever need anything!
Great product with sleek design
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello,
Thank you for your feedback! We're glad you’re enjoying the design and quality of your product. If you ever need anything else, feel free to reach out!
Great quality products and great…
Great quality products and great support too. I had one of their phone cases for around 6 months and it started to peel/ degrade on one of the corners, I had a replacement shipped to me straight away, no questions asked. I will be purchasing more products from them.
My only critique is that the shipping can be quite slow, but worth the wait
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Liam,
Thank you for sharing your experience and for your continued support! We’re sorry to hear that your phone case started to peel after six months. While we strive to create durable, high-quality products, we understand that unexpected issues can sometimes occur.
We truly appreciate you reaching out so we could provide a replacement right away. Your feedback is invaluable in helping us improve, and we’ll continue refining our materials and designs to enhance durability.
We also acknowledge your concern about shipping times and are working on ways to improve the speed while maintaining the quality of service you expect.
Thanks again for your patience and trust in Native Union!
Lovely product
Lovely product - well made and solid in construction (drop magnetic wireless charger). The only minus, is the length of time it took to arrive. It was ordered on 16 Jan and arrived on 30 Jan.
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Dr Miranda,
Thank you for your kind words and for your patience! We're thrilled to hear that you love the quality and construction of the Drop Magnetic Wireless Charger.
We sincerely apologize for the shipping delay—while we aim for timely deliveries, sometimes unforeseen logistics challenges can extend the timeline. We're continuously working on improving shipping times to ensure a better experience in the future.
We truly appreciate your support and hope you enjoy your charger! If you ever need any assistance, feel free to reach out.
Always a quality product with NU that…
Always a quality product with NU that’s built to last and looks smart.
30 de janeiro de 2025
Avaliação não solicitada
Resposta da Native Union
Hello Michael,
Thank you for your thoughtful review and for trusting Native Union! We're thrilled to hear that you appreciate the quality and design of our products. We put a lot of effort into ensuring that our products are both stylish and built to last, so it's always rewarding to hear such positive feedback. Your support means the world to us, and we’re committed to continuously delivering the best experience possible. If you ever have any questions, feedback, or need assistance with anything, don’t hesitate to reach out. Enjoy your purchase, and we look forward to serving you again in the future!
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