This is the first company for me that delivered such exceptional customer service I feel guilty only being able to write a simple review to express my thanks. When you didn’t need to help but instantl... Ver mais
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Veja o que dizem as avaliações
Commande passée pour une protection de smartphone le 16 septembre 2026. Il est mentionné méthode de livraison standard 5-6 jours ouvrés. Avec mon numéro de suivi je vais sur le site du transporteur... Ver mais
I have ordered dozens of items from Native Union. I love the fresh colors of these unique accessories. It makes it easy to curate a coordinated look. Sitting at my desk makes me so happy and I get so... Ver mais
I’ve bought almost everything Native Union makes over the last few years. They are wonderfully functional products that are simply but beautifully designed. Service is great - they cannot do enough... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
By combining the finest materials, functional design, and considered details, Native Union creates products with personality, that enhance the way you live with your tech.
Informações de contato
Estados Unidos
- support@nativeunion.com
- www.nativeunion.com
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Não respondeu a avaliações negativas
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As pessoas também visitaram
Great products!
Great products! The Stow Organizer has become indispensable in my daily live. Always everything at hand.

Resposta da Native Union
Strongest cable I’ve ever used
Strongest cable I’ve ever used, even compared to the construction cables.

Resposta da Native Union
Top notch
High quality products with high quality service! Highly recommendable!

Resposta da Native Union
The best service I never experienced !
The best service I never experienced !
Love the items, love their service, I am a regular customer for many years now and will still be for long.
Avoid. Awful customer service.
Update 3rd of Feb: finally had refund issued after they deducted £3.36 to cover posting faulty items back to them.
Ordered a desk mat, phone case and two screen cleaners. Product was delayed and then arrived with awful screen cleaners which left screens more dirty and a desk mat which would not flatten after 4 days of laying flat. I am on day 7 of trying to resolve with various emails back and forth. I am now returning it all and paying postage to do so. Really bad customer service. Will not be using them again.
Best phone case I've ever had
Product came with cosmetic defects, customer support is responsive but gave patronising replies
I was hesitant to order a Native Union 67w charger due to the multiple reviews here and Amazon that gave a low review of the company but risked it anyway, given that there is no travel charger that is as sleek as Native Union. True enough, the charger came with some cosmetic defects. Customer support was responsive, although I had to send them 3 emails for them to finally see the pictures I have attached. They basically gave patronising reasons and refused to exchange the part, by saying the defects are inherent. It seems that they outsourced their entire manufacturing and distribution, and do not have good QC of their parts. I am still in the midst of trying to resolve my issue. I strongly encourage potential customers to look elsewhere.
Love Native Union!
Love Native Union! The products are excellent and the service is great!
Great products at great prices
I’ve had a number of products from native union, most recently the ReClassic case for the 16 pro max and a matching one for my AirPods. I’m usually very fussy with cases and just stick to Apple cases, but had to find an alternative when they stopped making leather accessories. Native Union really impressed me with some solid designs and really good build quality, with cases that look and feel really premium and really nice, whilst also being priced very reasonably!
Awful Customer Support
The product itself is faulty and customer service wants me to pay 3x times the original shipping to return my product. This is first time after all years knowing and being a loyal customer to native union and I get this type of response and no one is getting back at me to solve this
The cords do not last
The cords do not last. I’ve already replaced it once this year. You literally have to take a video of the cord not working (takes another phone to get the video) then a picture of the cord cut in half. I’ve ordered a replacement cord at the ending of October (29th to be exact), still hasn’t shipped and it’s November 26. Customer service is horrid. Shell out a few more bucks and buy a quality product.
Excellent product quality
Still waiting on a replacement power…
Still waiting on a replacement power bank. Died on first usage 6 weeks ago
Unique products
Product looks nice but doesn’t last…
Product looks nice but doesn’t last long and making a warranty claim is a pain as your expectations of taking a picture to show it isn’t working involves 2 phones
Extremely poor quality watch band…
I have a Native Union Apple watch band that began falling apart on both sides of the strap, provided a picture via email to NU, sent a follow up email, and still no response from customer service.
Quality AirPod cases
All of the leather AirPod cases I’ve purchased have the perfect fit. They all are rugged and wear great.
SUPER DISAPPOINTED WITH NATIVE UNION
Horrible service and my product is a week late, tracked on the shipping company’s website and it is just there. Asked for a refund as I am fed up and they cannot do it. Have lost 69.99€ Takes days for someone to get back to you. Really nice sleek products but they take your money and just do not care.
More Android accessories
The fashion accessories are less important for practical use.
Products with designs like Native Union…
Products with designs like Native Union are not sold in Japan, and I am always looking forward to new products. I like the design because it's not too unusual and you'll never get tired of it.
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