NITE Watches Avaliações 

5.976
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Communication- Excellent. Emails sent always answered promptly Delivery - fantastic, ordered n paid for watch Wednesday morning first thing selected paid the before 1200hrs nextday option it was... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The web site and ordering process for new watch straps works well. After five years the watch continues to keep time, look great, remains watertight and crystal is not scratched. Part prices a little... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely love the watch but a little disappointed with the illumination which compared to my last Nite watch is really dim. But still a great watch. Would definitely recommend.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Awesome watches with a cool and actually usefull gimmick/feature (tritium lights). I keep smilling for my self when seeing the watch glowing. They sent the watch the day after i placed the order. Ship... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

We are an independent British brand with a mission to create classically designed watches that can endure any outdoor passion. In 2003, our founder Roger Green pioneered the UK’s first privately owned British watch brand to feature Tritium illumination. Recognising this highly specialised technology as a key benefit for outdoor activities he set about creating a collection of classically designed watches made with the finest materials and Swiss-made movements. This passion to produce truly outstanding watches owned by a community of independently minded customers lives on today.

Customer Guarantee

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We consider customer satisfaction and after sales care to be one of the most important aspects of our business and this is why all NITE watches come with a five year warranty. Our aim is to deliver exceptional products and services that result in many years of reliable service. We take great care to ensure that each Nite watch is manufactured from the finest materials and to the highest possible standard. However, the fine and exacting nature of watch manufacturing can sometimes result in faults occurring from time to time. Should you experience any problems with your watch, we will deal with it as promptly and efficiently as possible.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(5.976)

349 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

My first 'NITE' watch, very impressed

My first 'NITE' watch, have had others over the past two decades . Bought the Nite Hawk 'Blackout' feels comfortable to wear, i had the Metal strap, its very light compared to previous makes ive had, so far, ticks all the right boxes, glad i made the move to NITE

7 de agosto de 2026
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Resposta da NITE Watches

Great to read and thank you for taking the time to leave your feedback and review.

Avaliado com 4 de um total de 5 estrelas

The watch is excellant

The watch is excellant, very well made and robust, but a small criticism, I had mine inscribed with the details of my Clipper sailing details and the webbing strap covers the back of the watch so this cannot be seen without taking the strap off...

5 de agosto de 2026
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Resposta da NITE Watches

Hello Les, thank you for your feedback, the only space for engraving is on the case back of the watch, we do sell a Rubber two part strap or metal bracelet hat doesn't cover the case back but all webbing straps will be fitted across the back of any watch. Other straps available on our website.

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order, fast delivery, sleek design, and robust build. Plus, the time and date were set correctly.

3 de agosto de 2026
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Resposta da NITE Watches

Thank you for taking the time to leave your feedback, we are glad it was a positive experience for you.

Avaliado com 5 de um total de 5 estrelas

Nite go the extra mile

I needed an extra link for a six year old watch. Nite staff could not have been more helpful. Really pleased with the care taken to ensure that the correct link was sent for what is an old model strap.

3 de agosto de 2026
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Resposta da NITE Watches

Thank you for your feedback Stephen, we were glad to be able to help.

Avaliado com 5 de um total de 5 estrelas

MX10 New Battery and Service

My MX10 needed a new battery and service. As live fairly locally I popped it into Nite watches myself. The guys did an excellent job and returned the watch to me in just over a week. The watch is gleaming again and keeps great time.

27 de julho de 2026
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Resposta da NITE Watches

Glad we could help Mark, thank you for your feedback

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service!

The Customer Service lady was very understanding and ensured that I received the correct parts as my watch was an older model. I really felt like I was a valued customer, not always like that nowadays.
The parts were dispatched very quickly too!

28 de julho de 2026
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Resposta da NITE Watches

Thank you George, we do value all our Customers and glad we could help get your watch back on your wrist.

Avaliado com 5 de um total de 5 estrelas

Sent two watches

Sent two watches, one to be repaired and serviced the other just for a service. I was kept informed at every step of the way.
Both watches returned in a very timely manner.
The price for both watches was very reasonable as well.
All communications were both informative and friendly. Will definitely use the service again.

28 de julho de 2026
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Resposta da NITE Watches

Thank you Robin, glad we could service your watches and get them back to you quickly.

Avaliado com 1 de um total de 5 estrelas

I want to swear but I won't lower my…

I want to swear but I won't lower my standards to the quality of the watch strap on the MX10. I'm on my 3rd strap. Pins or holes give way and don't hold under normal wear, so had to use the watch with the anxiety of the watch falling off my wrist.
Last night got up from sleep to go to the bathroom, heard a thud on the floor and saw my MX10 illuminated on the floor so illumination works well but strap had a clean break as if it had been cut with a Stanley knife. Totally useless.

Anyone else here in 2026?

Not even going to bother complaining as I have before, they just say the strap is not covered and they query how I used the watch.

I can say I only use the watch on my wrist to tell the time like a watch is supposed to be used (never even showered with it on)

Of course I had to purchase yet another strap and pins in hope and desperation other wise the watch would end up in the sock drawer.

🤬

4 de agosto de 2026
Avaliação não solicitada
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Resposta da NITE Watches

Hello Owen, thank you for your feedback, we have sent your strap order out today and included a webbing strap to try as an alternative as you have understandably lost faith in the rubber strap. We are currently working with a new manufacturer to improve the quality of the materials used to produce the rubber straps.

Avaliado com 5 de um total de 5 estrelas

I give nite watches 5 stars

I give nite watches 5 stars! I’ve owned a nite watch for years and never had a problem with it, I’m a carpenter and have worn it every day at work , it still looks brand new. Just ordered some new straps which arrived swiftly! A truly great company.
Rob Varndell

27 de julho de 2026
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Resposta da NITE Watches

Hi Rob, thank you for taking the time to review your watch and experience with us, always here to help !

Avaliado com 5 de um total de 5 estrelas

A truly great company with a great…

A truly great company with a great product. I brought the Clipper Round The World watch as I'm doing the race next year and Nite are the official watch.

25 de julho de 2026
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Resposta da NITE Watches

Beautiful timepiece Dean, and an experience not for the faint hearted I hear !!

Avaliado com 2 de um total de 5 estrelas

Nite Alfa watch

First I should say I am very impressed with my Nite Alfa watch, it has been all over the world sailing on a tall ship and diving and sailing in the tropics & UK however I am not impressed with the servicing of the watch by Nite. Communication was good and reasonably quick but it was returned by DTP & just left on my front door step. I have asked but not been told if it was insured. Additionally some of the painted white markings on the bezel have disappeared after servicing which is disappointing.

22 de julho de 2026
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Resposta da NITE Watches

Thank you for your feedback.

As we explained, your watch should never have been left on your doorstep. It was sent fully insured and on a signature-required service, and I apologise that this was not addressed in our initial email. We have raised a formal complaint with DPD, as the parcel should have been returned to the depot and a calling card left if delivery could not be completed in person.

Regarding the missing paint on the bezel, this is the first time this has been brought to our attention, the service itself does not involve any process that would cause paint to be removed from the bezel. As a result, we have no evidence to suggest that the paint was lost while the watch was in our care. Unfortunately, this means the situation has become a matter of conflicting accounts, as we have no documented indication that the bezel was missing paint on arrival, nor does the work carried out during the service affect the paint on the bezel.

We appreciate that this is not the outcome you were hoping for, and we understand your frustration. However, based on the inspection records and the nature of the service performed, we are unable to conclude that the damage occurred while the watch was with us.

Avaliado com 5 de um total de 5 estrelas

Quick and very easy to know the…

Quick and very easy to know the delivery status. Good looking watch design. Another good point is that attach tools are available in the product box.

20 de julho de 2026
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Resposta da NITE Watches

Thank you for your feedback

Avaliado com 3 de um total de 5 estrelas

problems with ordering on line

The order and address forms kept dropping the information that was typed in after 2 attempts one of your people had to set this order up for me, at the point that I was about to give up.

16 de julho de 2026
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Resposta da NITE Watches

Hi Marc, apologies for this, this was due to a initial glitch in integrating the new DPD software on to our system as we have switched from Royal Mail.

Avaliado com 4 de um total de 5 estrelas

First contact,sending the watch for…

First contact,sending the watch for service,advice on what needed doing were all excellent.
A bit of a muddle when the watch was returned to our local PO.The courier advised that the watch was on its way then said delivery had been cancelled only for the watch to arrive.Also despite having picked the watch up from the PO I kept getting reminders to go and collect it,even today saying it would be returned if not collected.
The performance of courier and PO not very good but service from Nite excellent.

15 de julho de 2026
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Resposta da NITE Watches

Thank you for your feedback, this is a new service we have switched to so we will feedback to DPD to see if it can be improved.

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