NordicaGolf Avaliações 

1.505
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Spent £160 on a golf bag on the 6th of October, have chased but still hasn’t arrived. No order information to track and now chasing customer services for an update. Very frustrating.

Avaliado com 1 de um total de 5 estrelas

I ordeeed on 5 october. I have heard nothing from you. When i go on to track my order it just says it is taking longer than expected. I would struggle to aee how anyone could say this is good custome... Ver mais

Avaliado com 1 de um total de 5 estrelas

Mit Abstand der schlechteste Golfversand. Wissen nicht ob oder wann sie geliefert haben. Können keine Sendungsverfolgung geben. Anfragen werden, wenn überhaupt, erst nach 2 - 3 Tagen beantwortet. Abso... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered different shaft for Ping G400 7 Wood. 8 year old club, shaft arrived with correct adaptor and fitted easily. Very good value as well. Took 2 weeks to deliver, which i fully accept given He... Ver mais

Detalhes da empresa

  1. Clube de Golfe

Informação fornecida por fontes externas variadas

We provide the largest selection of custom golf clubs and golf equipment like golf grips and golf shafts in Europe online. Nordica Golf offers golf equipment and custom golf clubs with high quality at low cost via the Internet. You can customize your golf clubs so they fit your specific needs


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

2 mil avaliações

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Todas as avaliações

(1.505)

34 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Pure robbery

Clubs never arrived, initially we agreed upon later delivery but since any conversation remained unanswered. Client servicing team ghosted. They robbed almost EUR 400

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could rate this zero stars I…

If I could rate this zero stars I would. I ordered a pairs of golf shoes on 26th July for my husband as part of his 40th birthday presents. These showed in stock and deliver due 4th-5th Aug. They did not arrive. I tried emailing on the 5th and no reply, I emailed again on the 12th Aug and had a response saying they will be approx another 2 weeks or I could have a refund. I responded asking if they could guarantee they would have them in 2 weeks and they said they couldn’t . I opted for a refund on Friday and they said it was processed but have had no cancellation email or anything. I will never recommend or never order again. They falsely advertise they have things in stock when they don’t (and they ignore this when you mention it in emails)
DO NOT ORDER

20/08- Refund now received but I still wouldn’t recommend this company at all

19 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

“Good Value”?

In my opinion I find that Nordica Golf are simply not interested in ensuring deliveries are timely. I accept that the customer is responsible for the impact of their own choices, but Nordica seem content to “use” the customers choice to “cover” what becomes a very unpredictable and lengthy delivery process!
They may be “competitively priced” but “cheap is not always cheerful”!!

13 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered three wedge shafts from…

I ordered three wedge shafts from NordicaGolf, specifically choosing them because they’re a European supplier and listed the items as in stock. I placed the order well in advance of a golf trip, expecting smooth delivery.

It’s now been several days with no tracking info, no dispatch confirmation, and no response to multiple chaser emails over four days. I even reached out via WhatsApp and Instagram — still nothing.

At this point, I’m forced to consider a chargeback just to protect myself.

It’s extremely disappointing, and judging by recent reviews here, I’m not the only one experiencing this pattern. If you’re under any time pressure, I’d strongly recommend avoiding them.

26 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid Nordica Golf,scam artists

Avoid Nordica Golf,scam artists. I ordered a bag and they eventually sent one out but it was the wrong one.They seem reputable on the surface but awful to deal with.Never reply to correspondence and phone number just rings out.Read Trust Pilot reviews, shocking.Hoping to get my money back via PayPal

19 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

An empty box was delivered, emails being ignored!

I ordered a black putter shaft from Nordica golf on May 21st. 2 weeks later on 4th June an empty box was delivered to my house. The top of the box had been cut off and was missing so I would assume it has been stolen somewhere during the delivery. But I have sent 3 emails to Nordica golf now and they have all been ignored. Avoid this company!

21 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I should have read the reviews before…

I should have read the reviews before ordering my new bag. Listed as in stock. Chased up delivery and was provided with a tracking number that states label created. 2 days later and still no further. No email response either! I’m guessing due to now being listed and an increases price ! Il be asking the bank to step in and recover my funds

4 de junho de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Order not received despite paying extra for express delivery

Ordered a garmen approach R10 on 10 May. This was intended for a birthday gift on 18 May so I paid an extra £25 for a 48hour delivery. Item has not arrived and tracker link shows that the order has been received but nothing else.
I've emailed the company a number of times only to receive the same automated response with no change to the tracking status.
My order confirmation says nothing about back orders stock and the website says the product is in stock and is shipped within 48hours.
Can't leave a review on the website until they send a link for me to access.
I wish I had read the trust pilot reviews before ordering.
Very poor service and I would not recommend NordicaGolf.

Updated 20 May 25.
Received an email response from NordicaGolf apologising for the delay. Issue was that part of my order was out of stock and the order was on hold awaiting stock. Asked for my order to be cancelled and for reimbursement. NordicaGolf confirmed by email that my order was cancelled and I would receive refund within 5 working days. Full refund received after 2 working days.

Nothing in my order confirmation said that items were out of stock so that was disappointing but happy to have received a speedy refund. Thank you NordicaGolf. rating changed from 1 star to three stars.

18 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute charlatans

Absolute charlatans, avoid at all costs. Been ordering golf equipment online for 25 years+ and these are the worst people I have dealt with. Ordered item and had to constantly reach our for updates, only to be palmed off with nonsense. Quoting mid May delivery for something ordered at start of April and their website still said items are stock, when I know that they aren't. Once cancelled I ordered from somewhere else and got it next day!

8 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID!!!

Upon reading other reviews I am even more concerned now, £25 for next day delivery on a golf bag which is meant to be delivered today, I emailed, asking where my order might be since I’ve not even received a ‘dispatched’ email, they sent me a tracking link via an automated email, and upon further investigation they have simply listed it as ‘confirmed’. Why offer next day delivery (at such atrocious prices nevertheless) to not be able to fulfil it?
I have emailed to no reply… of course.
Now I’m just worried I have been scammed out of £200 and no bag for my golf trip this weekend! Do avoid at all costs, there’s far better websites, I wish I could just cancel my order!
I didn’t realise in this day and age there were still such atrocious companies running.

22 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Order placed weeks ago and still no…

Order placed weeks ago and still no delivery. Tracking info doesn’t even have the items being dispatched. Emails sent and no reply.
Avoid at all costs!

No, I’m not David and the order still hasn’t been delivered.

Maybe if you checked the email inbox you provide, you will see there are various emails asking for an update on delivery.

In response to your latest reply, what is the delay with dispatching the goods? Why does the tracking info not contain a valid update? Regardless of any of the above issues you claim, you should still have shipped the order.
Hiding behind the facts when you have been provided with an email address and order number.

Funny how you seemed to have taken payment for the goods!

27 de março de 2025
Avaliação não solicitada
logotipo da NordicaGolf

Resposta da NordicaGolf

Thank you for your feedback. We’ve been reviewing our communications and noticed that we were unable to find any correspondence under the name "Adam" that matches this particular case.

We see that your order was delivered just two days later than the maximum delivery time for the delivery option you selected (5-6 business days for delivery, plus 24 hours for packing and dispatch, with the option you chose). We also offer faster delivery alternatives, including next-day delivery, if you should need a quicker option in the future.

We understand that any delay can be frustrating, and we apologize for the inconvenience this caused. We provided a price reduction as compensation for the delay, and we’ve been actively assisting you with your concerns.

We always aim to address all customer feedback and are happy to have helped you through the process. Your input is valuable to us as we continue to improve our services.

----

Thank you for the additional information. We’re currently looking into this on our side, as we still haven’t been able to locate any previous communication connected to your name or details. We're also investigating why your email might not have reached us.

We’re very sorry for the inconvenience, and we’ll make sure to resolve the situation as quickly as possible. I’ll follow up with you shortly via email.

---

Just a quick update: your package was shipped on March 28th. We're currently following up with the shipping carrier to understand why there’s been a delay, and we’ll get back to you via email as soon as we have more information.

Apologies again for the inconvenience, and thank you for your patience.

Avaliado com 1 de um total de 5 estrelas

Avoid avoid avoid

Avoid avoid avoid, this company tell you lies to make you spend money with them
Customer service is non existent and an absolute joke of a company

11 de março de 2025
Avaliação não solicitada
logotipo da NordicaGolf

Resposta da NordicaGolf

Hi Anthony,

Thank you for your review. We’ve looked into the case and can see that your issue was resolved within two days after your review was posted. Based on our email communication, it also appears you were satisfied with the outcome.

We always aim to provide fast and fair support, and we appreciate feedback that helps us improve – even when it’s critical.

If there’s anything else you need, don’t hesitate to get in touch.

Avaliado com 1 de um total de 5 estrelas

Fraud company

nordicagolf is a company where everything goes wrong every time.
Ordered twice and the first time it took 2 weeks before I received my order. the second time I paid €6 extra for fast delivery between 2/3 days. However, it is not stated on the site that they also charge 48 hours of packing time and now I have to wait longer than a week even though I paid extra. this is pure cheating for extra money in my eyes. don't order here!! and if you then send an email you will receive a rude answer in return.

30 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Driver shaft replacement

Ordered a replacement shaft for my driver.
Despatched the next day and arrived well boxed a couple of days later. Could not ask for more.

31 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers

Take your money and don’t send the goods, then after 5 weeks of trying to contact them they don’t respond

28 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

4 months and no golf club!

I ordered and paid for a club mid Feb. Still haven’t received the club. I have had no communication and they have stopped replying to my emails. Basically they have stolen £135 from me!

19 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst customer service ever

Worst customer service ever! They sent me wrong product (wrong size impact screen and i have ordered right one, they just sent me wrong) and now they refuse to answer my emails or my calls!! How the f*** is this company still running??

24 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Refuses to communicate.

When i ordered the original item it was listed as being in stock and deliverable in approx 3 to 4 days.

Tracking suggested a certain date and i enquired further on this to be told the item was not actually in stock and might be a further 1 to 2 weeks.

At this point i asked for the order to be cancelled due to the delay. I did not receive a response and chased 2 more times. I have still not had a response.

This is disappointing and looking back at reviews there seems to be a theme of poor communication and inaccurate stock positions when selling to people.

Update. Approx 72 hours after the first request, the Co has responded and cancelled.

10 de maio de 2024
Avaliação não solicitada

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