NordicaGolf Avaliações 

1.506
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

What seems like some amazing golf gear, at really good prices is totally flawed by a terrible delivery service and lead times. Two weeks to receive 3 gloves and the socks ordered at the same time are... Ver mais

Avaliado com 1 de um total de 5 estrelas

Spent £160 on a golf bag on the 6th of October, have chased but still hasn’t arrived. No order information to track and now chasing customer services for an update. Very frustrating.

Avaliado com 1 de um total de 5 estrelas

I ordeeed on 5 october. I have heard nothing from you. When i go on to track my order it just says it is taking longer than expected. I would struggle to aee how anyone could say this is good custome... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered different shaft for Ping G400 7 Wood. 8 year old club, shaft arrived with correct adaptor and fitted easily. Very good value as well. Took 2 weeks to deliver, which i fully accept given He... Ver mais

Detalhes da empresa

  1. Clube de Golfe

Informação fornecida por fontes externas variadas

We provide the largest selection of custom golf clubs and golf equipment like golf grips and golf shafts in Europe online. Nordica Golf offers golf equipment and custom golf clubs with high quality at low cost via the Internet. You can customize your golf clubs so they fit your specific needs


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

2 mil avaliações

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2,2

Todas as avaliações

(1.506)

35 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Refuses to communicate.

When i ordered the original item it was listed as being in stock and deliverable in approx 3 to 4 days.

Tracking suggested a certain date and i enquired further on this to be told the item was not actually in stock and might be a further 1 to 2 weeks.

At this point i asked for the order to be cancelled due to the delay. I did not receive a response and chased 2 more times. I have still not had a response.

This is disappointing and looking back at reviews there seems to be a theme of poor communication and inaccurate stock positions when selling to people.

Update. Approx 72 hours after the first request, the Co has responded and cancelled.

10 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered a wedge on 6th February and…

I ordered a wedge on 6th February and still haven't received it.
I am going to portugal soon to play golf so wanted the wedge before I went.
They have taken he money but no wedge.
Do not buy anything from this place they are useless.

1 de abril de 2024
Avaliação não solicitada
logotipo da NordicaGolf

Resposta da NordicaGolf

Hello Wayne,

We are sorry to hear your negative experience.

The wedge that you ordered, is custom-made to order at the Mizuno factory, since it needs to be shipped cross-continent, the delivery time is around 4 weeks.

We hope you can understand the delay.

Kind regards
Nicklas

Avaliado com 2 de um total de 5 estrelas

Awful communication

Awful communication with me for the delivery of a wedge I brought. I had to chase them to ask when my order would arrive for them to say when I brought the item it was off sale which the website didn’t state at the time.
I had to chase again to find out when it would be delivered to receive a very underwhelming reply.
From purchase to delivery was over two weeks.
Sorry but not good enough service.

15 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never delivered my order

Never delivered my order. Had to battle to get my refund!

3 de setembro de 2023
logotipo da NordicaGolf

Resposta da NordicaGolf

It was not sent since the customer changed the product on the order to a product on backorder.

The customer placed an order for a stiff shaft and sent us an email the same day asking us to change it to reg-flex which we did but this shaft was on backorder for 1-2 weeks. The customer then contacted us 1 week later and asked us to cancel the order which we did the day after.

Avaliado com 1 de um total de 5 estrelas

Truly awful experience

Truly awful experience. Customer service is non-existent . I rang he number on their web site and it is a Solar Panel Company trying to sell you solar panels for your home. I ordered 3 shafts 2 weeks ago and everything was as described , product and delivery. Increased my order to complete the full set 5 shafts last week, no communication , when I pressed on the matter via email I got a shipping number and it showed they did nothing for 4 days from the day of my order, yet they promise 3/4 days to deliver. The package is now frozen in time , with no exact date for delivery.

23 de agosto de 2023
Avaliação não solicitada
logotipo da NordicaGolf

Resposta da NordicaGolf

The number on our site is correct so maybe you dailed the wrong number. Our phone hours are 8-11 am on weekdays which is also displayed on our site. Here is our contact info, https://www.nordicagolf.co.uk/contact-nordica

I can't see which product you have ordered since I dont have your order number. But if you buy an assambled shaft with adapter and grip or custom fitted golf clubs we need to assable it before it can be sent which takes 2-3 days normally. This information is also written on our site. Normally we send all orders the day after on weekdays the delivery is then 3-4 weekdays.

Avaliado com 1 de um total de 5 estrelas

I ordered a shaft for my driver and…

I ordered a shaft for my driver and received it. However, I brought the wrong one so needed to send it back.
I sent this back on the 10/06/2023 and still haven’t received my refund !! I have emailed multiple times and have not received an email back.

19 de julho de 2023
Avaliação não solicitada
logotipo da NordicaGolf

Resposta da NordicaGolf

We will refund all returns within 14 days after we have recieved it to our warehouse. Please contact our customer support.

Avaliado com 1 de um total de 5 estrelas

Ordered a golf club from Nordica who…

Ordered a golf club from Nordica who accepted my money despite knowing it was out of stock. They failed to answer my email asking for update. They answered once I complained through paypal telling me item was still out of stock and were expecting more soon.
Not a way to run a business. I cancelled my order and eventually got a refund, therefore I would not recommend them on this basis.

24 de junho de 2023
Avaliação não solicitada
logotipo da NordicaGolf

Resposta da NordicaGolf

For some products we allow backorders but we also display this stock status on the product page, the cart and in the order confirmation.

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