From the initial booking, this was the easiest holiday we have ever booked. Questions were answered promptly and all documentation sent on time. We booked everything as a complete package. Hotel, flig... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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From the initial booking, this was the easiest holiday we have ever booked. Questions were answered promptly and all documentation sent on time. We booked everything as a complete package. Hotel, flig... Ver mais
A empresa respondeu
Lindsey is our contact, I would just like to say, that she answered all of our questions, explained everything in detail, so we feel I can just go and enjoy our holiday with no worries as Lindsey... Ver mais
A empresa respondeu
We have used Ocean Florida twice and each time our holiday has been flawless. The dedicated team are friendly and knowledgeable, always willing to help with any questions. I can not recommend them hig... Ver mais
A empresa respondeu
I was hugely impressed by the professionalism and cutomer centric approach of Neil when I initially booked our family trip to Disney next year. And that great experience has continued as I have forma... Ver mais
A empresa respondeu
From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Romford, Reino Unido
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Great experience from start to finish, we are super excited for our trip! Graham couldn’t of been more helpful, thank you!

Resposta da Ocean Florida
Lindsey has been amazing with helping us with our holiday and two Grandparents who are coming with us. Lindsey is so friendly and couldn’t have been more helpful. She has made our holiday much easier for the elderly people in our group.

Resposta da Ocean Florida
Lovely phone call from Lindsey she took her time to explain everything and was very friendly and put us as ease. Travelling with disability can be daunting but the whole process has been awesome and I can’t thank you enough.

Resposta da Ocean Florida
We chose Ocean Holidays because their website was easier to use than many others available on the web. Having visited Florida a few years back, we considered ourselves pretty knowledgeable about the Orlando area. However, following a subsequent telephone conversation with one of Ocean Holiday's experts we were advised to consider an alternative resort, which turns out to have been excellent advice.
We opted for a six bedroom villa with pool - and were extremely pleased with the accommodation. Nicely decorated, well maintained, very comfortable - but most of all, reasonably priced.
We would definitely recommend Ocean Holidays and enjoyed a fantastic problem free family holiday.

Resposta da Ocean Florida
Great booking experience. Very helpful advisor listened to what we wanted and didn’t want and came up with a couple of options to chose from.
Great they can secure flights so far in advance so we have certainty and time to save. Really friendly and not too pushy. Would absolutely recommend.

Resposta da Ocean Florida
It's very difficult to write something as mere words can't express my gratitute towards the company and the staff that I have had the good fortune to have dealt with. I and my family have been booking our Florida vacations through Ocean Florida for the past 7 years. We have been blessed to have gone on 5 occassions during that period.Our first time was when we were staying at a Hotel that left nothing positive, it was a Hotel that we chose so no reflection on the company. within 2 days of our stay I contacted Samantha Colli at customer support and explained the sittuation, within an hour she had arranged for us to be relocated to a much nicer Hotel at no increase in cost. I have had no reason why I should book with any other operator even though at times the price on offer was slightly lower from competitors. The important part of anything is the service you receive and the personal attention that is afforded to a client. I would like to mention by name the few people that I have had dealings with and give them the praise and recognition that they deserve, they are Anthony Lynch, Samantha Colli and Tessa. my final word is that for those that are looking to be treated respectfully with courtesy and proffesionalism then look no further than Ocean Florida Holidays. Nicos

Resposta da Ocean Florida
When booking my holiday, we spoke with someone called Darren, I would like to say his customer service and answering any query was 10 out of 10 he went above and beyond with everything including stuff that doesn’t really include with booking a holidays, visa, etc, etc. I would recommend if anyone is looking to book to Florida, especially to Disney World. Great deal and great staff! Thanks again Darren you are fantastic

Resposta da Ocean Florida
Very helpfull on the phone and quick returning call.
Quotation for the holidays was really fast good service all round

Resposta da Ocean Florida
Great quotes, great extras and easy bookings. Expert advice for locations and hotels and personalised experiences. Thanks Ricky!

Resposta da Ocean Florida
Great service - used a few times ..
good for USA trips .. lots of helpful advice when booking from agents that have previously been to destinations, so very helpful when booking road trips

Resposta da Ocean Florida
Excellent booking process and great prices
Very helpful and great communication

Resposta da Ocean Florida
Lindsey Was lovely very helpful and knowledgeable. Nothing was too trouble explained everything and followed up with a email.

Resposta da Ocean Florida
Our booking advisor Ian was brilliant, really listened to what we wanted and delivered a seamless, well organised and unforgettable experience for us!
Would highly recommend Ocean Florida for excellent service and value for money.

Resposta da Ocean Florida
from start to finish the customer service was brilliant, all questions answered. we have just arrived back from Florida and we had no issues, the hire car company did try to get us to upgrade(which was explained to me this may happen and to be vigilant) but I kindly refused, I would rate this company more if I could. phenomenal experience and best holiday I've ever been on, zero stress as this was all booked and advised through ocean Florida.

Resposta da Ocean Florida
After what started out as a really positive experience during the booking process, which is to be expected as they want you to book so they can take your money as turned into a nightmare.
Admittedly the issue has not been created by ocean Florida, however it has been created by the companies that they recommend so therefore I am holding them responsible.
Dollar car hire lied, provided us with a car that was not suitable for our family and I needed to pay for an upgrade on arrival. When I spoke with ocean Florida they confirmed that I was upsold and got me a refund.
Dollar have since charged my credit card another amount and only provided a partial refund and requesting further proof of payment, so after charging us, refunding us and charging us again they are claiming that it never happened.
I have no contacted my credit card company and put a stop to Dollar charging my card again and this is completely ridiculous and just a clear violation of consumer rights.
While in destination the pool at the villa had a huge leak in it which resulted in us having to constantly top up the pool, this meant a huge hose pipe running across the path providing a trip hazard which my child did trip over at one point. Again no direct connection to ocean Florida however this is one of the villas they use and recommend so there choice in partnerships is clearly compromised.
While ocean Florida have been responsive I have now hit a wall with them. While this is a shame as we were looking to book again with them we will be going elsewhere.

Resposta da Ocean Florida
I made an initial enquiry on Saturday, i was called on Sunday morning by Ricky, he was so lovely and supportive and then sent me a personalised email of the discussion we had. I felt like we had brilliant customer service and that we were a valued customer. I was able to call him directly today to complete our booking and again he was very supportive especially with having additional needs including anxiety. I would certainly advise others to use this service and hopefully speak with him!

Resposta da Ocean Florida
These people are lovely and understanding l . I did a quote online just to have a look and got a phonecall and emails after so they could get an idea on specifics to get a good quote xx unfortunately I only went on to have a quote for after mat leave but when it becomes more realistic I’m sure I will be back

Resposta da Ocean Florida
Neil helped us book our holiday to USA and Canada with ease. He made sure our requirements were met and was very reassuring. This is our first time using Ocean Florida and will 100% use them again. Thanks Neil for being so friendly and overall fantastic service. Looking forward to our holiday!

Resposta da Ocean Florida
From start to finish ocean florida was amazing only problem i had was no assistance when we landed in Manchester, on 16/5/26
The booking experience was amazing, and the help i got was fantastic, even when on holiday I had a problem but was communicated through the holiday

Resposta da Ocean Florida
We travelled with Ocean holidays to the West Coast USA. Booking was really easy.
They picked the route and the hotels but we could change that if needed. Great choices and only one hiccup on the car booking that they sorted straight away. Great customer service.
Really good information prior to going and would highly recommend travelling with them.

Resposta da Ocean Florida
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