OneHourSiteFix (SharkGate) Avaliações 444

Superb customer service. I had two websites severely compromised with malware. All throughout the process communication was clear and concise, I knew what to expect and what to do. All my questions along the way were resolved. I recommend OneHourFix to get your websites back and running.

Excellent service! Excellent results!
Removed insidious redirect malware from my website.

Cleared malware from my site, great service, would recommend!

What a lifesaver OneHourSiteFix turned out to be! My website was hacked and defaced, and these guys swooped in like digital superheroes. I was so impressed by the speed of their service. My web development company had tried to fix the site for days and failed , so they recommended to me that we hired OneHourSiteFix. From start to finish OneHourSiteFix had my site all cleaned and working in less than an hour. Thanks OneHourSiteFix!

Their team is ridiculously knowledgeable. They not only removed all the malware from my site but also kept me informed at each step of how it was going

Professionalism? Check.
Speed? Check.
Expertise? Double-check.

Could not recommend them enough! If your site has been hacked, don't even think twice OneHourSiteFix is the way to go.

We got a carding attack on our Magento checkout page where a hacker was testing credit card numbers using our checkout page. We do have Cloudflare and a captcha but they are probably paying minions to solve the captchas manually.

It’s a tough one to protect from, I’ll give them that.

However, 2 days later and after giving me the “we are working on it emails” when I was asking for an update, we got an email from a guy named “Marvin” telling us:

"it’s with regret that we find ourselves unable to provide the support you might need when issues occur. We are genuinely sorry that our services could not meet your needs on this occasion, and we wish you every success in your future endeavors.”

Their old Sharkgate firewall version was conflicting with our Cloudflare and they had caused a ton of issues in the past to our Magento website so we decided to disable it and stick with the SharkGate scanner alone.

Then they released a new version which again does not work properly with a caching script we have on Cloudflare. They didn’t even know what that script does cause they thought it’s for our protection.

After being a customer for 4.5 years (since Apr 11, 2019), when they found that they can’t protect us, they decided to throw us under the bus.

If you are still a paying customer, pray that a tough attack like this one doesn’t happen to you also. They are around for the good times, while you are paying them, but when the going gets tough “they regret they can no longer provide their services”

They closed their Facebook page’s reviews also.

A compromised wordpress site, redirecting to wonderland. The hand on nothing except my administration host panel.

They have spent hours fixing everything. Quick communication, understandable, great insights.

Recommended blindly. Really, even for non professional wordpress admin !

Many thanks for everything, you saved 7 years of workk.

They did a fantastic job. Our site was hacked and another company could not resolve it. They fixed it in very little time. We particularly appreciated their professionalism in terms of time frame and communication. Kept us informed throughout. They are now our go to.

I'm not a tech whiz or experienced in website development, so when my website was hacked and infected with malware I panicked. I hired an online service first, 4 days later I hired a developer from people per hour, 3 days later I searched for someone to fix a hacked site FAST. OneHourSiteFix came up and the price was super reasonable! They were able to fix my website in one evening after 2 other professionals couldn't do it with 8 days combined!

Not only do they work fast, but they keep you updated along the way. I've had minor issues since the fix and they have been kind enough to answer my questions after they'd already done their job. Great service, quality work, kind staff. I highly recommended OneHourSiteFix. Don't panic!

This is a first rate company you can trust.
They saved the thousands of hours I personally invested into one of my websites.
Bravo team!

They fixed the problem. Very straight forward, very helpful. I'm not very literate when it comes to this type of thing. overall, pleased and would recommend their services.

My computer was compromised by a cookie session hijack and they gained access to my website, redirecting google search traffic to a fake sales site littered with Malware! I was out of my depth, even as a quite computer savvy person. OneHourFix (SharkGate) sorted the whole thing for me. They have a secure form where you submit your details ands they just get on with it! After they removed the spammy redirection code, I had an additional problem where my Wordpress site was broken. Another email and they got to work and fixed it. Now my site is back to normal, FASTER and more secure. I am SO GLAD I FOUND THESE PEOPLE!!!!

Very responsive and used terms I could understand. Very detailed instructions, prompt replies, and they kept at it until everything was a-okay!! Global distance didn't seem to deter the continued communication and assistance. And friendly too! Great Job!

One of my sites was hacked and redirecting, OneHourSiteFix (SharkGate) has fixed it comparatively inexpensively while I have been waiting for SiteLock to return my call! I have SharkGate set up going forwards. Now putting CloudFlare and SharkGate on all our sites. I am a happy bunny.

They cleaned up my site in very little time and kept me informed at every step, I felt in very good hands, from the first contact with the customer service to the rapid fix service with the techs. All the staff is great, reliable, and they patiently answered all my questions. I would absolutely recommend them!

They are the BEST! Great service, very reliable and quickly responds. They resolved my many issues on my website, always kept me informed, and got my website up and running again in a timely manner as well as helping me with blacklist issues. I would not hesitate to recommend them and use them again if needed. My complements to this company and their staff…they are great!

This company was a life-saver! My website was suddenly "blacklisted" by Google and I needed to get it up and running fast. They cleaned my website and helped me with what to write for the Google review request to get de-blacklisted. Back up and running quickly!

Expert, reliable and fast help. They kept me informed throughout the process and took care until the end to make sure everything was fixed. I am really satisfied.

Great Service, Fast and reliable I would recommend OneHourSiteFix to anyone without hesitation.
Thanks Again.

The whole team were fantastic. Fixed my website very efficiently. The communication was also excellent. I would only ever use this company again!