Oseasons Avaliações 

256
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

They do not respond to anything, I have tried email, phone and leaving them a "call me back" from their website. Ridiculously poor customer service, they are ignorant and clearly a scam. They resell r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a cozy bay table, very high quality, powder coated aluminium, granite glass, polyurethane weave. Really well made, stainless steel fixings, looks high quality. Delivery was exceptionally fast... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a ceramic sink from you, in good faith. It arrived, not just broken but shattered. I took photos during the unpacking of this unpleasant arrival and sent them to you, along with a written... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

It seems there are happy customers when you buy direct, It's a shame that people never read reviews before buying off a company, Purchased a sink through e-bay and it arrived 2 days later broken. Aske... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

Welcome to Oseasons. We specialize in Outdoor & Indoor Furniture, Patio Heaters, Parasols, Accessories and More! We stock some of the best quality designs at an affordable price.


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

256 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(256)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We purchased the Rattan 6 seater corner…

We purchased the Rattan 6 seater corner unit....it was flat packed for delivery, apart from the usual problems with self assembly it was relatively straight forward..Really happy we bought this it looks great.
The delivery driver could not have been more helpful.

22 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

VERY HAPPY WITH PURCHASE OF GARDEN SOFA

I PURCHASED A GARDES SOFA SET FROM OSEASONS VIA THEIR WEBSITE. THE SET ARRIVED WELL WITHIN THE TIME FRAME AND ARRIVED WELL PACKED ON A PALLET SO NO CHANCE OF THE BOXES BEING DAMAGED IN TRANSIT. BEFORE PLACING MY ORDER I CONTACTED THEIR SALES TEAM AS I COULD NOT FIND AN ITEM ON THE SITE THAT I REQUIRED. I SPOKE TO STEVE WHO HELPED ME OUT WITH MY SEARCH FOR THE ITEM IN QUESTION. THE SET WAS JUST WHAT I WAS EXPECTING AND WAS A GREAT PRICE. I ONLY HAD ONE SMALL ISSUE WITH THE ORDER AS ONE OF THE CUSHIONS WAS INCORRECT BUT THIS WAS RECTIFIED WITHIN A COUPLE OF DAYS. ALSO THIS HICKUP ONLY HELPED TO PROVE THAT THEIR AFTERSALES CUSTOMER SUPPORT IS EXELENT. I WOULD 100% USE THIS COMPANY AGAIN AND THANS TO STEVE FOR ALL OF HIS HELP WITH MY PURCHASE. THEY HAVE A VERY GOOD SELECTION OF GARDEN SOFAS AMOUNGST OTHER THINGS WELL WORTH A LOOK AT THEIR SITE. FIVE STAR SERVIVE FROM START TO FINISH.

11 de agosto de 2022
Avaliado com 5 de um total de 5 estrelas

Doubt they can be beaten on price, excellent company

Ordered a bathroom basin from Ocean one trading via manomano, which I found was the cheapest compared to other websites I visited for exactly the same basins.
The basin arrived really quickly and as described, unfortunately the pop up waste was missing, contacted the comapny and dealt with Steve who was very apologetic and responded straightaway.
The missing part was dispathed and received the next day
Absoluelty thrilled with the basin and the aftercare and customer service received.
Would definetly make a bee line for this company and buy from again, highly recommed
Thank you Steve

18 de julho de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Communication could be improved

When I ordered there was no information on delivery times. The phone number on the invoice wasn't correct but an automated message gave another number that was answered. The person I spoke to said that delivery would be within about a week and someone would be in touch to arrange this. Delivery was a week to the day that I ordered but I had no warning of this - the first thing I knew was when a massive lorry arrived near our property and couldn't get any closer. The driver phoned my mobile and, luckily we were in, as we had to drive down in our own van to transfer the furniture over from the lorry to get it to our property.

22 de junho de 2022
logotipo da Oseasons

Resposta da Oseasons

Hi Annabel, The delivery times are in the Delivery tab on the website, its 2-5 working days for your order. I do apologise for the number being incorrect, truth be told this is now my home number and i have been trying to remove it from the internet for months. The courier should be calling you prior to delivery to book a date in with you, i will mention this to them as they should not be blind delivering. Please accept our apologies for these inconveniences.

Avaliado com 5 de um total de 5 estrelas

Superb!

Superb!
We recently took delivery of the 6 seater Fane table. It is of excellent quality (very heavy) and the whole experience from placing the order to delivery by their carrier was brilliant.
Thank you to the team at Oseasons.

17 de junho de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The products arrived very well packaged…

The products arrived very well packaged and by a friendly helpful courier. i am very happy with the colour, and overall quality, but have just one small gripe. One of the feet doesn't tighten properly as it doesn't line up, thankfully this does not impact on the stability of the corner sofa, had more been like that i would have had to return. Maybe more thorough checks are needed on the assembly line before dispatch. Looking forward to a nice summer when i can put it to good use 😄

15 de junho de 2022
Avaliado com 1 de um total de 5 estrelas

Beware, falls to bits!

Beware. We purchased an outdoor set a few years ago and since then the heat (UK based) has caused the weave to become brittle and split. Therefore causing the table top to collapse.
Basically it’s failing to bits.
Not what you would expect from
Something £600+ and designed to be outside and uncovered in the summer.

Very poor product and didn’t want to rectify! Will be posting on their socials if you’d like to see photos! Avoid.

22 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Item not yet received after 7 days so…

Item not yet received after 7 days so very poor delivery hence the rating.
Cannot therefore comment on the actual item.

12 de maio de 2022
logotipo da Oseasons

Resposta da Oseasons

Hi Ron, I can see your item was delivered 1 hour after your review. We do apologise, Yodel and XDP are both suffering huge delays across the board due to the fuel issues. We hope you enjoy the item.

Avaliado com 5 de um total de 5 estrelas

Happy customer.

Prompt and clear responses to my queries relating to the dimensions of the pergola, before we made the purchase, delivered on time as well. Easy to understand build instructions great idea with the fixings in individual referenced bags, and the quality of the material is good. Finally its always nice for all the pre drilled holes to line up...looks great in our Garden...

4 de abril de 2022
Avaliado com 5 de um total de 5 estrelas

Great looking set.

Great looking set.
Great quality too.
A little more difficult to put together than I had expected as you need 3 pairs of hands to hold pinch and locate and screw bolts etc. But got the hang of it in the end.
Looks stunning on my decking.
Would recommend.

3 de abril de 2022
Avaliado com 5 de um total de 5 estrelas

Beautiful patio set

Beautiful patio set, fantastic quality.
Delivery was great and communication with Oseasons was very informative, the delivery driver was helpful and polite. I would definately recommend them and would not hesitate to buy from them again.

31 de março de 2022

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