Panache Cruises Avaliações 

3.574
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This is the second time we’ve booked a cruise with Panache and I specifically asked for Catherine Divan as she was so helpful last time. Catherine is very knowledgable and booked exactly the cruise we... Ver mais

Avaliado com 5 de um total de 5 estrelas

First time cruisers, not sure of the process so contacted Panache to arrange the trip. Jacob promptly replied to our initial inquiry and after a brief discussion about our preferences, he came back wi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolute top notch company to deal with. Quality service across the full end to end lifecycle of the multiple cruise bookings we have now entrusted with Panache. Communications and depth of detail a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nicole was extremely helpful in helping me to specify and book my cruise. She took the time to explain everything in great detail, and patiently handled my questions. This is now the fourth cruise I... Ver mais

Detalhes da empresa

  1. Agência de viagens de cruzeiros
  2. também em
  3. Agência de Cruzeiros Marítimos

Escrito pela empresa

Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.574)

1.205 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Our Panache Cruise contact was brilliant.

I specifically asked for Wendy Mulholland as she managed our previous booking and nothing was too much trouble and so it proved today, She quickly answered all our questions and quickly booked us a new holiday meeting all our needs at price which reflected our previous holiday. We contacted Wendy during the run up to our last holiday a number of times and she always solved any queries we encountered so we feel confident we will have a helping hand this time.
The link between Panache and Uniworld cruises provided an experience hard to beat but previous fellow travellers recommended our next destination as being excellent.

23 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Adam

Adam, was absolutely great, had lots of patience with me, I was swaping and changing all the time and he was so lovely about it, finally got a cruise meeting all my expectations, can't wait now to go
Thanks so much Adam

22 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Rita made the whole process so easy

Rita made the whole process so easy, she is a pleasure to deal with and provided a quote out of business hours, was excellent and have never received customer service to that degree. Would highly recommend their services and Rita's professional service.

21 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Thank you Georgia for all your help…

Thank you Georgia for all your help when booking our first cruise. You were extremely professional and very patient in answering all our questions you are very knowledgeable. It was so lovely to have a pleasant person to speak to on the other end of the phone.
Jane

21 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wendy as always just goes the extra…

Wendy as always just goes the extra mile to find you what you need in a river cruise ,shes prompt with answering any questions or concerns and gives exceptional customer service, we will always use Panache and inparticular Wendy for our future cruises

19 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wendy Mulholland is a great asset to…

Wendy Mulholland is a great asset to Panache. She has helped us several times to book holidays and has gone above and beyond when we were let down by a cruise company earlier this year. She has the patience of a saint and is happy to answers as many questions as you can come up with. Overall Panache is a really good company to deal with

20 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Instant help

Instant help - no trouble to adjust when I changed dates before fully booked - quick to find a different and very good deal. Wendy really helpful and friendly

20 de outubro de 2026
Avaliado com 4 de um total de 5 estrelas

Crew were brilliant so was the ship .

Panache were very good and helpful .
We were late booking but all went smoothly Thamk you to Joanne and her colleagues .
We are very happy with our room and situation on the ship .
Not having Brittannia Club wasn’t available . Perhaps the evening dining was better there as the restaurant was smaller .
We had allocated table for the whole journey and the same waiters too .
Dining was at 530 or 815 - one too early (which we decided to have as my husband was unwell ) the other too late for us .
Crew were brilliant so was the ship .
Had to the medical team who were superb .Great facilities throughout the ship .
Very good choices at buffet throughout the day I was disappointed to see Pizza many times at lunch and dinner.
The only issue we did comment on was that although the dinner menu looked promising the reality was it was repetitive and very often almost cold .

5 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

Ben was efficient

Ben was efficient, fast, listened to our requests and completed everything in a friendly, no-nonsense manner. Refreshing!!

20 de outubro de 2026
Avaliação não solicitada

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