Jacob, once again, helped us book another fantastic cruise. He was patient and answered my many emails promptly, keeping me up to date with cabin availability and price options until we narrowed down... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Karen,my cruise connoisseur, couldn’t have been more helpful. This was my 1st experience of Panache, after 15 years of cruising, and I was very impressed with the quality of service, the expertise and... Ver mais
This is the second time we’ve booked a cruise with Panache and I specifically asked for Catherine Divan as she was so helpful last time. Catherine is very knowledgable and booked exactly the cruise we... Ver mais
First time cruisers, not sure of the process so contacted Panache to arrange the trip. Jacob promptly replied to our initial inquiry and after a brief discussion about our preferences, he came back wi... Ver mais
Detalhes da empresa
Escrito pela empresa
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Informações de contato
Strawberry Fields, PR7 1PS, Chorley, Reino Unido
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly n helpful staff
Very friendly n helpful staff. Booking was easy n smooth. You offer extra services than other companies. Love the last minute prices. Thank you.
Thank you Georgia for all your help…
Thank you Georgia for all your help when booking our first cruise. You were extremely professional and very patient in answering all our questions you are very knowledgeable. It was so lovely to have a pleasant person to speak to on the other end of the phone.
Jane
Wendy as always just goes the extra…
Wendy as always just goes the extra mile to find you what you need in a river cruise ,shes prompt with answering any questions or concerns and gives exceptional customer service, we will always use Panache and inparticular Wendy for our future cruises
My New Travel Go To!
Attentiveness, enthusiasm, responsiveness, competitiveness and competence. All traits shown by my Panache representative. The reasons Panache is now my travel guide!
I have found Felicia very efficient and…
I have found Felicia very efficient and helpful in planning our upcoming cruise. Nothing has been a problem, and she has come back to us very quickly with any of our queries.
Wendy Mulholland is a great asset to…
Wendy Mulholland is a great asset to Panache. She has helped us several times to book holidays and has gone above and beyond when we were let down by a cruise company earlier this year. She has the patience of a saint and is happy to answers as many questions as you can come up with. Overall Panache is a really good company to deal with
Instant help
Instant help - no trouble to adjust when I changed dates before fully booked - quick to find a different and very good deal. Wendy really helpful and friendly
First class service from Georgia
First class service from Georgia Redmond at Panache. So efficient and helpful and nothing was too much trouble. We will definitely book again 10/10, 5⭐️
Crew were brilliant so was the ship .
Panache were very good and helpful .
We were late booking but all went smoothly Thamk you to Joanne and her colleagues .
We are very happy with our room and situation on the ship .
Not having Brittannia Club wasn’t available . Perhaps the evening dining was better there as the restaurant was smaller .
We had allocated table for the whole journey and the same waiters too .
Dining was at 530 or 815 - one too early (which we decided to have as my husband was unwell ) the other too late for us .
Crew were brilliant so was the ship .
Had to the medical team who were superb .Great facilities throughout the ship .
Very good choices at buffet throughout the day I was disappointed to see Pizza many times at lunch and dinner.
The only issue we did comment on was that although the dinner menu looked promising the reality was it was repetitive and very often almost cold .
Ben was efficient
Ben was efficient, fast, listened to our requests and completed everything in a friendly, no-nonsense manner. Refreshing!!
Prompt attention to questions
Prompt attention to questions, discounts toward booking a cruise
Panache Cruises
Very good quick communications on queries, pricing and options of the cruise I was enquiring about.
First time cruisers guided through the process
First time cruisers, not sure of the process so contacted Panache to arrange the trip. Jacob promptly replied to our initial inquiry and after a brief discussion about our preferences, he came back with a couple of options. Then after refining those options, he came up the ideal solution for us. The whole process was simple and never felt pressured into making a snap decision.
Recently booked a cruise and the…
Recently booked a cruise and the customer service given by Katy was fantastic. Nothing was too much bother.
A discount on the published price was an added bonus.
Sorted ot the cruise we wanted
Sorted out the cruise package we wanted with patience and efficiency. Our friends had already booked this cruise and recommended Panache Cruises. Jen managed to do it at the same price and in the same grade cabin.
Friendly,professional service
Friendly,professional service. I would recommend Jen.
Excellent experience
An excellent experience all round. Lisa was very helpful, knowledgeable and not at all pushy. Provided us with a competitive quote and made the overall booking process an easy and pleasant experience.
Always keeping in touch and important…
Always keeping in touch and important information sent with all details needfed very clear.Much understanding anmd good communication
Great professional
Great professional, efficient service with a really friendly and engaged agent.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








