It was a Sunday and no local vets were open. I was relieved to have a phone consultation with a vet when my dog was vomiting, staggering and shaking after being given ear drops. His diagnosis was a p... Ver mais
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Veja o que dizem as avaliações
Really helpful advice from nice informative kind vets, very easy to talk to and the video links are a great way to show the issue you are concerned with. Definitely recommend them especially as there... Ver mais
Excellent service. 12 week puppy had eaten something that was a potential hazard. Contacted Paw Squad vet who was brilliant. She fully investigated the products data sheet and liaised with a colleagu... Ver mais
Bad experience, our cat become very ill suddenly last weekend, too poorly to take to an emergency vet, nearly an hour away. They suggested using paws squad. After filling in information on the app... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
As a pet parent, your pet’s health and wellbeing is your priority, and just as you can tell when they are happy, you also know when something is not right. At PawSquad, our 24/7 online vets help you to be sure you are doing the right things to keep your pets healthy and happy. Whether it’s an urgent online vet consultation you need or more general pet care advice, you can be confident that help is available to you when you need it. Online or on the app, at the touch of a button, speak to our vets about general pet health, preventive healthcare, pet arthritis, behaviour, and more! Go to PawSquad.com, or search PawSquad in the App Store or Google Play. Any pet, any problem, any time.
Informações de contato
The Chocolate Factory, Keynsham, BS31 2AU, Bristol, Reino Unido
- welcome@pawsquad.com
- www.pawsquad.com
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
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They were so helpful and understanding…
They were so helpful and understanding when I was so worried about my dog that had been bitten by another dog can’t fault them at all vets were amazing
Very professional but also pleasant to…
Very professional but also pleasant to talk too. Video call was very good as vet could actually check my dog via camera. Altogether fast service, very good , would highly recommend and use again.
Easy communication
Excellent service. Very helpful when you needed most. Thank you
Very helpful and fast response.
Very helpful and fast response.
Unfortunately our pet dog passed away, she had to put to sleep due to her cancer worsening. But the helpful service received helped us as much as they could while she was suffering. We used the service through PDSA, both times out of hours and the response was almost immediate both times and very understanding and helpful.
Excellent service by knowledgeable vet
Excellent online vet service. Out of hours vet was sick and my cats eye condition was looking bad. The knowledgeable Dr Daniela Jessen reassured me while looking at him through the camera. Advised to continue drops as they wouldn't make the problem worse which I was worried about
Never used this service before but would again
Excellent
contacted Pawsquad for advice about my dog. The vet was very helpful indeed and explained fully what to do.
Excellent service and great advice from…
Excellent service and great advice from friendly vets
Very helpful and understanding
Very helpful and understanding.
I had trouble wirh the hearing her and couldn't figure out how to sort it.she understood and instead of giving up she took the time to write her questions so I could answer her.
Pleased with the quick service when…
Pleased with the quick service when finding out some advice for my dog
Excellent
Thoroughly recommend PawSquad, I have used multiple times, they give excellent advice and have frequently saved me from (ever more expensive) vets bills.
Rang for help Sunday afternoon and was…
Rang for help Sunday afternoon and was advised it was a tummy bug. Gave food recommended, and she picked up. Then during the night tuesday she went down hill again and called our vet Wednesday. She had an emergency appointment no uti found but she had a womb infection surgery straight away pyrometra. She had

Resposta da PawSquad
The vet’s advice was spot and her…
The vet’s advice was spot and her explanation was very clear. Thank you. Sylvester’s skin is healed.
Great Service
Easy to get a consultation & the Vet set our minds at rest. This is a great service to offer, FOC, as part of our pet insurance
Very quick response from Vet
Very quick response from Vet. Knowledgeable information forwarded regarding my cat health.
We get the service free with admiral…
We get the service free with admiral and it has saved me two vet trips in the last 6 months which I have appreciated!
Got very fast response to my question
Got very fast response to my question
The advise was professional and really…
The advise was professional and really helpful.
The vet was very helpful
The vet was very helpful, and gave us the information we needed, thank you
Excellent service put me at ease…
Excellent service put me at ease reassurance. Also saved a massive vet bill .the advice given was excellent. Should be made more available.
Brilliant
Brilliant. I’ve had a few worries with one of my cats, Nala. The vet I spoke to was amazing, really thorough, calmed my nerves and saved me a vet visit. I have PawSquad included with my Admiral pet insurance, and it’s absolutely brilliant. Thanks PawSquad!
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