Pearson Avaliações 

624
O TrustScore é 1.5 de um total de 5

1,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

For a company offering english language test they should be able to at least speak understandable english. They website (my account) is quite poor, you can't see the information you registered with,... Ver mais

Avaliado com 1 de um total de 5 estrelas

Not only online pearson assessments is difficult to find, but when it comes to customer service, they do not know what's in the order despite having the order number. There are so many people who put... Ver mais

Avaliado com 1 de um total de 5 estrelas

Can I give zero stars? It is impossible to find even basic things you are looking for when it comes to English teaching resources and the AI chatbot cannot understand even the most basic question. Pea... Ver mais

Avaliado com 1 de um total de 5 estrelas

A complete rip off ! My book came with no access code … a $379.99 book that Pearson knows should have a code on the inside . I had to pay another $100 for 2 days of course work . They were of no assis... Ver mais

Detalhes da empresa

  1. Mídia e Editoração

Informação fornecida por fontes externas variadas

Offering educational products and services, assessment, and professional development for all stages of learning. Learn more.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

624 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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1,5

Todas as avaliações

(624)

164 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

After five years of using Pearson’s…

After five years of using Pearson’s products, I can confidently say the content itself is strong—well-structured, comprehensive, and engaging for students. However, the quality of their customer and technical support consistently fell far short of expectations. Reaching a knowledgeable representative was difficult, and resolving even minor issues often turned into a frustrating, time-consuming process. Despite the quality of the materials, I ultimately chose to switch publishers. A good product is only as effective as the support behind it—and in that area, Pearson failed to deliver.

30 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This is a rip-off

This is a rip-off! You cannot access your ebook without incessant interruption trying to make you upgrade. The website is a joke.
I only started the rental today. I will cancel immediately.
For shame on Pearson!
Martin Williams

22 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Top contributor to violence and youth suicides.

Found this in my 2nd graders curriculum next to a picture of a young boy in tights doing a feminine pose. "What does it mean to be true to yourself? It means knowing who you are. It means knowing the things you like to do.

When you are true to yourself, you don’t let anyone try to change you. You continue to do the things you love."
Imagine the same institution that is supposed to be correcting our children is instead telling them not to be corrected. Many children have gravitations towards violence and rage, and Pearson would tell them to do what they love and not heed correction at all.

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I could give Edexcel 0 STARS

I wish I could give Edexcel 0 STARS. After 2 WHOLE YEARS of studying drama GCSE, you have the nerve to give me a grade 6. SIX? From being the highest achieving student and predicted GRADE 8s OR 9s, to still being the highest achieving, WITH A GRADE 6. WHAT DO YOU MEAN.

Even in my whole class, I acheived the highest with a grade 6, SHOWING YOU GOT A PROBLEM.

Watch out Edexcel.

21 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute crap

Absolute crap. I don't understand why colleges and university use the service, other than they are lining their pockets. Terrible customer service. Website is awful. Blah, blah, blah. Going forward I'll opt out of classes that use the etext only option. Kill a few more trees for me or fix your site so it's user friendly AND stable.

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I attend wor wic community college

I attend wor wic community college. They want me to rent the textbook “on baking” for the second time for a total of 200 bucks. Your company will not allow students to purchase this book, which would probably be around 200. Instead, you’re making us pay 200 bucks and you get to keep the book. Way to screw over students without a lot of money. I will never buy or rent a Pearson book unless required. Your pathetic. Paul

17 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM/FRAUD

IF I COULD GIVE A 0 STAR REVIEW, I WOULD!! DO YOUR OWN RESEARCH FIRST BEFORE ENGAGING. WE PAID 475, BUT THE DAY OF THE TEST, THEY WON'T LET US TAKE BECAUSE OF WE DIDN'T INCLUDE THE INITIAL NAME. BEWARE!

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Was not able to take exam because middle name is omitted.

I was not able to take the exam due to my middle name was not include in my first name in the registration.

I have not included my middle name in the first name in the registration because there was no “Middle Name Box” during registration.

Worse is that there is absolutely no rebooking and no refund per their policy. Like your payment is forfeited because of the lapse that they failed to ask for your middle name.

Or they could just do a free rebooking for those case for humanitarian reason but they don’t because all they can think of is money. The exam cost too high but they don’t even have many employees to pay since the exam is assessed by AI. What a waste of money.

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Follow-up on the test result

Follow-up on the test result
I sent all my information you asked me, I am waiting for your response that probe my exam.
Notice that the result of this exam is really important for me.
Thanks for your attention

29 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cisco ccnp spcor 35-501 book is…

Cisco ccnp spcor 35-501 book is horribly written. @ authors completly different styles. They keep saying thye dont have room to give all the facts but they have 100's of paragraphs with their personal feelings about things. i dont care about you or your thoughts. I need facts and you dont give any! THis is making me thnk about being done with Cisco. if they partner with this criminal organization who knows what else shday things they are doing

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They avoid issues

They avoid issues, give multiple phone numbers to deflect from resolution, outsource to India, and put people on excessive holds. Their customer service leaves a lot to be desired, over the phone and online as many reps like to argue.

30 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely ridiculous...

Absolutely ridiculous that they lock you into a 6 month subscription. I was under the impression you could cancel anytime during the subscription. That time frame makes no sense at all especially when classes aren't even that long. I needed a book for 5 weeks, an accelerated summer course and now I'm stuck paying $9 a month for another 5 months.

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Score

Defective Markers: The markers provided during the exam were not functioning properly. They would initially write for a few seconds and then fade out, making it extremely difficult to take notes effectively—especially during the Listening and Writing sections. Unfortunately, there was no opportunity to replace the markers during the test, and this severely limited my ability to perform at my best.
2. Sudden Test Format Changes: The recent changes to the test format were implemented with little to no prior notice. Such abrupt changes are not only unprofessional but also unfair to test takers who have been preparing for months based on the previous format. In my opinion, major updates like this should be announced well in advance (ideally 3–6 months prior), giving candidates sufficient time to adapt.
3. Scoring Concerns: I also have serious concerns regarding the scoring system. Based on my preparation and performance, I strongly believe that the scores I received—especially in Listening and Writing—do not accurately reflect my actual abilities

2 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware: Horrible Customer Service

This company provides horrible customer service. If you can, try to purchase books from somewhere else. I spent nearly 45 minutes on the phone trying to get some questions answered regarding a Chemistry book that I wanted to purchase. The agent repeatedly put me on hold because she was ill equipped to answer my questions. In fact, she could not answer any of my questions competently. As such, I asked to speak to a supervisor and she put me on hold and then no one came to the phone. So I hung up and called back and the person who answered my call didn't say anything after I asked to speak with a supervisor. Do NOT buy from this company. They don't deserve your patronage and hard-earned money.

6 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am shocked that Canada border…

I am shocked that Canada border security can confiscate your luggage without your knowledge fir their personal security check. They will not let you know. You will run around searching for it your relatives will wait you for an hour. And the last moment when you will report luggage missing that already will give you the paper with your name on it meaning that they took it internationally and they wanted you to stress promising to return it next day and holding it forever

31 de julho de 2025
Avaliação não solicitada

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