Pets4Homes Avaliações 

12.477
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great website very trustworthy great breeder found on the website and the entire process was very easy, transparent and safe. We could communicate via the website payment was safe through the site. V... Ver mais

Avaliado com 5 de um total de 5 estrelas

This platform reaches a wide audience and is very easy to use. The interface is simple, user-friendly, and makes it easy for people to access listings and get in touch. Uploading photos is quick and s... Ver mais

Avaliado com 5 de um total de 5 estrelas

There can be a lot of scams online with pet sales and I felt that pets4 homes gave be a safe place to find and purchase my kitten. I paid extra for the 5 weeks insurance and 6 months cover after I col... Ver mais

Avaliado com 5 de um total de 5 estrelas

It’s been over 10 years since we brought a puppy So finding Pets for homes and how they support you as a buyer through things to ask/look for when first viewing the puppy was very reassuring The pr... Ver mais

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

UKs #1 Pet classifieds site with over 7 million monthly users. Advertise, Sell or Rehome pets for sale including dogs, puppies, cats and kittens.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

12 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(12.477)

1.132 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Everything is very clear

Everything is very clear
It’s been an easy decision to purchase a new bird for my home
I like the advice people give
Which is why I chose pets 4 homes
It’s a good website

10 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Paul,

Thank you for the kind words! We're thrilled our site advice helped you make the easy decision to welcome a new bird into your home.

The Pets4Homes Team

Avaliado com 1 de um total de 5 estrelas

Pets4home poor puppies

I have only just started looking for a puppy. I would like to thank the honest reviews as already I encountered a bad experiece on my first contact. I was sent a video of the puppies. I requested a photo of the mother. She said tobe honest with you there is no mother Ive bought these from a breeder The advert included a photo of some random mother dog. Then I looked at trustpilot and got the answers. Thank you so much I dont want scruplious bred dogs.

13 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Anne,

Thank you for bringing this to our attention, and we are very sorry to hear about this experience. Advertising animals that are not in the seller's direct care or using misleading photos is a strict violation of our policies.

If you still have details or the link to this advert, please reach out directly to our Trust & Safety team via our help portal so we can investigate and remove the account immediately.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Lovely app run by real people

Lovely app run by real people. :) And we found our new family member, what more could you ask for!

14 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Roque,

Finding your new family member is what it's all about! Thanks so much for the lovely review and support for our team.

The Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Iam the first time to use pets4homes…

Iam the first time to use pets4homes from breeder role. I can successfully to reach the target customer and make a deal. The payment transfer is very fast and reliable. Protect customers and buyer also. Highly recommend this platform.

12 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi there,

Thank you for sharing your experience as a first-time breeder on our platform! We're thrilled that Pet Payments made your transaction fast, safe, and reliable.

The Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Pets4homes

The site is easy to navigate and the breeders professional. You get a clear idea of location, parents of the puppies and useful information about health record etc . You can look for specific breeds, pure pedigree or dogs needing rehoming- excellent site .

30 de setembro de 2025
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi there,

Thank you for the thorough review! We're delighted that our location search, breeder profiles, and health records made finding your pet straightforward.

The Pets4Homes Team

Avaliado com 3 de um total de 5 estrelas

Whilst the site is easy to navigate etc…

Whilst the site is easy to navigate etc alot of the adverts I looked at for the type of animal I was after was all old. Adverts where they haven't been updated to show if animals had been rehomed or not. Adverts where months old. Sellers hadn't been online for weeks or even months at a time. This really needs looking into and sorting as just puts people off when getting no response

13 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Shaun,

Thank you for your honest feedback. We completely understand how frustrating it is to browse through outdated listings or reach out to inactive sellers.

We are actively working on improving our platform's automated listing expiration system and sending prompt reminders to sellers to update their advert status. Your feedback helps us focus on where to make these improvements to keep search results fresh and reliable.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

I’ve had a really great experience in…

I’ve had a really great experience in this app and love it deffo recommend

17 de julho de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Hootsa,

Thank you for the recommendation! We're so glad you enjoyed using the app.

The Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

It was amazing

It was amazing, easy. And helpful

13 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Klara,

Thanks so much for the 5-star rating! We're happy to hear your experience was easy and helpful.

The Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Pets4Homes is an easy and user friendly…

Pets4Homes is an easy and user friendly way of finding the pet you want. We are delighted with our new kitten and were able to communicate with his breeder. We could see they were a nice family and not a kitten farm and that the kittens were lovingly reared in their sitting room. We were able to visit and see our kitten from early on.

10 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Charmian,

Congratulations on your new kitten! We're so happy our platform helped you connect with a lovely family and visit your kitten early on in a safe environment.

The Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Easy to access lots of good information…

Easy to access lots of good information well set out web site very professional
Easy payment method

11 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Holly,

Thank you for the great review! We're pleased that you found the site professional, informative, and easy to use for payments.

The Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

We sold more or less all our pups on…

We sold more or less all our pups on this website, it’s great

30 de junho de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Kirsty,

Thank you for the wonderful feedback! We're thrilled to hear you had such great success finding homes for your puppies on our site.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Pets4Homes great way to find your new pet

Pets4Homes made the whole process of buying a new puppy very straightforward. Communication with the seller through the app, booking viewings, payment and finally setting a date for collection was clear and easy.

10 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi S Gardner,

Thank you for sharing your experience! We're glad to hear our app made communicating, viewing, and collecting your new puppy smooth and easy.

Pets4Homes Team

Avaliado com 1 de um total de 5 estrelas

There is hardly any customer service…

There is hardly any customer service here. They don't value customers at Pets4Homes as possibly spoilt with too many people signing up. No common courtesy or friendliness.
I took my custom to Gumtree and found the kitten straight away. Because they are smaller site their prices are cheaper and people advertising reply quicker. Good quality at affordable price with better customer service.

11 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Comprehensive Trustworthy Website

I love this website because it ensures the sellers are honest and reputable as well as putting in place safe guards for potential buyers. I like the fact that it's nationwide and covers a huge range of pedigree and mixed breed dogs. A whole host of other animals are also available to buy and also removing of "unwanted" animals.

11 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Primrose Seven,

Thank you for the detailed review! We're delighted that our safety measures, verification checks, and range of pets give you confidence in our platform.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Supportive site for research and purchase

Easy to research suitable breeds for my lifestyle. Comforting to have the backing of Pest4Homes for payment and post purchase guarantees re: health etc Very easy method of secure payment.

8 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Mrs PNB,

Thank you for your kind review! We're pleased that our breed guides, secure payment system, and health guarantees gave you peace of mind throughout the process.

Pets4Homes Team

Avaliado com 1 de um total de 5 estrelas

I cannot recommend this site

Although this company has refunded my deposit. I’m still unhappy with the fact that they advertise sellers as trusted and then when questioned on this they pointed out I can’t rely on the trusted status

9 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Kinley,

We take allegations of illegal pet importation and trafficking extremely seriously.

Please note that our deposit protection fees are displayed prior to payment confirmation. Furthermore, our Pet Payments policy strictly protects buyers if a seller violates our welfare rules or fails to provide proper documentation.

Our Trust & Safety team would like to review your case again urgently. Please contact us through our official support portal with your ticket or transaction ID so we can investigate the seller and review your deposit refund status.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

easy website

easy website
positive outcome

2 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi jcw,

Thank you for the review! We're glad you had a positive outcome and found the website easy to use.

Pets4Homes Team

Avaliado com 1 de um total de 5 estrelas

Too many scammers on this site and when…

Too many scammers on this site and when I reported to Pets4homes UK after telling these so called animal sellers they were scammers and there were so many, Pets4Homes blocked my account. This is how they work. These are not breeders they are individuals that advertise a dog (usually not a puppy) for re-homing. The price is cheap. They string you along chatting to you because all they want is for you to call them or vice versa and your number is then sold to Marketing Companies and you get inundated with calls. There is no dog, there is usually no picture of the person selling a dog. When you ask for their address to visit they do not get back to you waiting for you to fall into their trap or they invite you to go on WhatsApp. Recently I started to tell them they were scammers and I got barred from the site. Pets4Homes have done nothing and cannot prove it because these are people living at addresses that are legit and the only person that knows it's is a scam are these people (regulars) who go by a first name and first letter of a surname. The person knows when they try and give you a video call and your phone keeps getting scam calls. They sell your phone details to marketing companies. Shame on you Pets4homes.

4 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Jo,

We are sorry to hear about your frustration. Accounts are flagged or restricted when automated security systems detect rapid messaging patterns or terms violating our safety guidelines, but we assure you that we never sell user data or contact details to third-party marketing companies.

We strongly encourage users to report any suspicious sellers or requests to communicate off-platform so our Trust & Safety team can take action and remove fraudulent accounts.

Pets4Homes Team

Avaliado com 1 de um total de 5 estrelas

Terrible service

The site was great long time ago and now it's gone downhill. To advertise I had to go through several procedures like passport upload, face scan, finance check. All of this just to find a suitable new owner for my cat. Two days in and my advert is still pending. I am seeing similar issue with people registering to buy. The customer service is very slow. Possibly due to extortionate number of people having similar problems.

9 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Bernie,

Thank you for your feedback. We apologise for the delay in approving your listing.

To maintain animal welfare and combat fraud, we enforce strict identity verification checks (such as ID and selfie verification). We understand this can add friction to the process, but it is essential for keeping our community safe. Our team is working to process pending reviews and respond to support tickets as quickly as possible.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

It was mine first time on here a friend…

It was mine first time on here a friend recommended so easy to use. Plus I like the way u pay /deposit for the animals / pets then have to press collect.to confirm. So u know that they will keep your pet till been and seen/collected . 100% use it again.

9 de setembro de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Rebecca,

Thank you for sharing your experience! We're so pleased that you enjoyed your first time using the platform and that our deposit collection system gave you full peace of mind.

Pets4Homes Team

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