Pets4Homes Avaliações 

12.482
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great website very trustworthy great breeder found on the website and the entire process was very easy, transparent and safe. We could communicate via the website payment was safe through the site. V... Ver mais

Avaliado com 5 de um total de 5 estrelas

This platform reaches a wide audience and is very easy to use. The interface is simple, user-friendly, and makes it easy for people to access listings and get in touch. Uploading photos is quick and s... Ver mais

Avaliado com 5 de um total de 5 estrelas

There can be a lot of scams online with pet sales and I felt that pets4 homes gave be a safe place to find and purchase my kitten. I paid extra for the 5 weeks insurance and 6 months cover after I col... Ver mais

Avaliado com 5 de um total de 5 estrelas

Selling my animals here makes me feel very safe and comfortable. I know that I can find honest and responsible new owners here, and that is the most important thing to me. It gives me great peace of... Ver mais

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

UKs #1 Pet classifieds site with over 7 million monthly users. Advertise, Sell or Rehome pets for sale including dogs, puppies, cats and kittens.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

12 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 81% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(12.482)

1.108 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Puppiedogs

I'm looking for a bullmastiff at the moment and I find pets4homes very good and give excellent information.
the team are very knowledgeable and helpful and friendly.
Five star service

31 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Lisa,

Thank you for the 5-star review! We're delighted to hear you find the site information and support team so helpful in your search for a Bullmastiff.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Amazing experience with Pets4Homes

Amazing experience with Pets4Homes. Everything is very customer friendly for both breeders and potential buyer. It is the only site I use to advertise my pets.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Alice,

Thank you for being a loyal user! We're thrilled to be your go-to platform for advertising your pets and that you find the site so customer-friendly.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

We looked for a pet for our grandson…

We looked for a pet for our grandson Rossi for his 16th birthday. Rossi chose the Australian Shepherd at the top of his wish list. We Made an offer to Elizabeth in south Wales. Rossi chose a male from the litter and we paid a deposit through pets 4 homes. We then paid the balance and drove from Moray to pick up Jasper. It was easy to follow the step by step instructions. Thanks for an easy transaction from buying to receiving.

22 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Austen,

Thank you for sharing Jasper's story! We're delighted that our step-by-step payment process made buying a puppy for your grandson's birthday so smooth and secure.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

I found my experience great and so much…

I found my experience great and so much more secure when depositing my money, I felt at ease.

20 de julho de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi there,

Thank you for the review! We're so glad our deposit protection gave you complete peace of mind during your purchase.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

We had a very poorly cat and he needed…

We had a very poorly cat and he needed lots of treatment and expensive medication. Claims handled very efficiently, and on several occasions were settled the same day.
When we eventually had to put him to sleep. We were dealt with very sympathetically.

1 de junho de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Allan,

Thank you for taking the time to share your feedback. We are so sorry for the loss of your cat, though it sounds like this review was intended for your pet insurance provider rather than our online marketplace!

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

A small organisation of dedicated…

A small organisation of dedicated people offering unselfish kindness and support to our fury friends who for the most part are looked upon as cats. For me they are all 'souls' in fury coats.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Timothy,

Thank you for your kind words! We love your perspective on our furry friends and are proud to support animal welfare across the platform.

Pets4Homes Team

Avaliado com 4 de um total de 5 estrelas

OLDER SPANIEL ( 6 TO 8 years )

I believe they will help and give us information on the dog we are looking for. Looking for 6 to 8 year old Springer or Cocker Spaniel, preferably not the Show Breed.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Jane,

Thank you for reaching out! We're glad to hear you trust our platform to help with your search.

You can easily set up a saved search with tailored filters for a Working/Field type Springer or Cocker Spaniel in the 6–8 year age range. This way, you'll receive an instant notification as soon as a matching dog is listed for rehoming. We hope you find your ideal companion soon!

Pets4Homes Team

Avaliado com 1 de um total de 5 estrelas

Steer clear unless you want endless stress

Quiet simply the worst experience of trying to re-home a pet. If it isn't stressful enough this site will send you to your wit's end.

Upon trying to place and advert to re-home a family dog they held the post on pending. Only did we realise that this was because the account hadn't been verified. Fair comment but the account is my 80 year old mothers account who doesn't have a driver's license or passport port. Account locked after they took the sellers fee. So I decided to open an account and make a listing. Took the fee then locked my account mid advert. No communication no reply to emails. An absolute joke at what is stressful enough. I started all this at 8am and it's now 15.30.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Matthew, we're really sorry to hear about the experience you and your mother had trying to rehome your family dog, that sounds incredibly stressful, particularly given the circumstances. We understand how frustrating it is to have an account locked after paying, especially with no communication. We'd like to look into this for you. Please contact us at mailto:support@pets4homes.co.uk with your account details and we'll do our best to help resolve this as quickly as possible.We're sorry again for the difficulty this caused.

Avaliado com 5 de um total de 5 estrelas

I purchased my persian cat 3 years ago…

I purchased my persian cat 3 years ago through the website. I still own her

24 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Karen,

Thank you for the lovely review! We're so glad to hear your Persian cat is still bringing you joy 3 years on.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

A very professional web site

A very professional web site , providing full access for the customer

26 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi James,

Thank you for the feedback! We're pleased that you found our website professional and easy to access.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

When joining it was really easy and simple

When joining it was really easy and only takes a few minutes then when looking for the animal of your choice just put in the details and start searching

24 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Graham,

Thank you for the review! We're glad to hear that creating your account and searching for your chosen animal was fast and simple.

Pets4Homes Team

Avaliado com 1 de um total de 5 estrelas

I have randomly been restricted.

I have randomly been restricted.
I have verified my identity and information yet I have been restricted.
There is jo way to contact anybody and I have emailed multiple times with no response.
I had a viewing today which I wasn’t sure if it was going ahead as I had no way to get in touch with the potential buyer.

24 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Jasmine! Animal welfare is our number one objective and we go above and beyond to ensure Pets4Homes is a safe place for all pets. As a result we have certain safety regulations, one of these is that we do not allow pets to be delivered. The meeting between seller and buyer is mandatory to make sure everything feels good before the rehoming takes place. To open up your account again, we do need you to verify your ID. We understand your concern, but we can assure you that the ID-verification process is safe. Your data is stored by our identity verification partner, Onfido. Onfido is recognised by the UK government as a responsible organisation, you can read more about the UK government's assessment here. Onfido has several protection measures in place to keep your data secure, which you can read more about here. Thank you for your understanding!

Avaliado com 5 de um total de 5 estrelas

Excellent process matching breeders…

Excellent process matching breeders with prospective owners. Their option for a secure payment system so that your payment is protected until your puppy is in your possession and there are guarantees in place. There is also 5 weeks of free insurance included if you use their secure payment option.

21 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Andrew,

Thank you for the great feedback! We're delighted that our secure payment system and 5-week free insurance helped connect you safely with a breeder.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Great website…

It's very easy to navigate the website and find just the right kitten I was looking for. I particularly liked the way payment is made via Pets4Home, it felt very safe and secure. Well done to the team for such an easy process from start to finish.

24 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Elaine,

Thank you for the review! We're so pleased that you found the site easy to navigate and felt completely secure using Pet Payments for your new kitten.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Last time I bought a puppy was eleven…

Last time I bought a puppy was eleven years ago, my things have changed for the better regarding looking/viewing puppies you now have to be vetted.This was a quick and simple process that only took 12 hours but made you feel it was a responsible way about buying a dog both from breeder and new owner
We were updated via a messaging service that kept us in touch with the breeder and just made it a smooth process

24 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Martin,

Thank you for sharing your experience! We're glad our ID verification, messaging system, and safety checks made your puppy search feel smooth and responsible.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

Looking for a new family friend

I find this the Pets4Homes website very informative and useful when looking for a type of dog that I am interested in.
There are a wide variety of pets available to view in your specific area.
It provides details of location breed of pet and other details when researching for the dog that would best fit in with our lifestyle and family.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Nigel,

Thank you for the detailed feedback! We're happy to hear that our breed details and location filters are helping you research the best dog for your family lifestyle.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

We found a lovely Jack Russel puppy we…

We found a lovely Jack Russel puppy we were looking for not too far away and she is proving to be a great success

20 de julho de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Jean,

Thank you for the review! We're delighted to hear your new Jack Russell puppy is settled in and proving to be a great success.

Pets4Homes Team

Avaliado com 5 de um total de 5 estrelas

As advertised and would use again

As advertised and would use again

10 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi there,

Thank you for the review! We're glad everything was as advertised and look forward to welcoming you back in the future.

Pets4Homes Team

Avaliado com 1 de um total de 5 estrelas

Randomly restricted

I was arranging viewings for cats. One had paid a deposit and the owners changed their mind as I wasn't able to pick up before a certain date. So I'm waiting on the refund for that.

However, the site randomly locked me out on Friday when I was trying to arrange viewings. I've now missed TWO. So it looks to sellers that I'm not serious when I am.

I've logged multiple tickets and no answer.

Before getting blocked I'd even paid the fee to be able to message more people. So I'm down £160 with no idea when I'll get it back!

21 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Kimberley, thank you for leaving this review, we're really sorry to hear about the difficulties you experienced with your account being restricted, especially at such a stressful time when you had a viewing arranged and money tied up in a payment. We can see you contacted our team and we worked with you to address the situation. We understand how upsetting it must have been to miss viewings and feel uncertain about your funds, that's not the experience we want for anyone using Pets4Homes.If you have any outstanding concerns, please don't hesitate to reach out to us directly at mailto:support@pets4homes.co.uk and we'll be happy to help.

Avaliado com 5 de um total de 5 estrelas

Good information about my puppy

Good information about my puppy, easy communication with the seller and secure payment and good advice.

22 de agosto de 2026
Avaliação não solicitada
logotipo da Pets4Homes

Resposta da Pets4Homes

Hi Steven,

Thank you for the feedback! We're pleased that our advice, secure payment platform, and seller messaging made your puppy search so straightforward.

Pets4Homes Team

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