Pets4Homes Avaliações 

I was arranging viewings for cats. One had paid a deposit and the owners changed their mind as I wasn't able to pick up before a certain date. So I'm waiting on the refund for that.

However, the site randomly locked me out on Friday when I was trying to arrange viewings. I've now missed TWO. So it looks to sellers that I'm not serious when I am.

I've logged multiple tickets and no answer.

Before getting blocked I'd even paid the fee to be able to message more people. So I'm down £160 with no idea when I'll get it back!

Good information about my puppy, easy communication with the seller and secure payment and good advice.

I had a really good experience with Pets4Homes. I was able to quickly find puppies of the breed I wanted and in a reasonable distance too. The sight gave me enough information and pictures to be confident I was dealing with a proper breeder and the built in chat program meant I could ask all the awkward questions without feeling pushed into anything as your details are not disclosed. I didn’t have any technical issues with the website and found the app very user friendly. I really liked the fact that Pets4Homes hold on to the payments until you confirm you have actually taken possession of the puppy. I love my little boy and the breeder was really helpful with tips and advice when I went to see my puppy and look at his parents. I feel it’s a much safer way to buy a puppy than just calling a number on social media. I felt protected by Pets4Homes at every stage and the free insurance and training guides are a great added bonus. They emailed me regularly to check everything was progressing as I expected and to remind me of the included insurance and training programmes. Based on my experience I’m happy to recommend Pets4Homes if you’ve made the decision that you want a puppy in your life.

The seller was being obstructive and I reached out for help. I got a very fast response and the problem was resolved. Very helpful in a difficult and stressful situation

If your ever in a place where you want to buy a puppy or rehoming a older dog, I highly recommend you have a good look on pets 4 homes web site
I’m so glad I did

i always look to see what pets are available for rehoming, particularly to see if there are any adult Scotties in my district, though I am not in the market for a pet at the moment, having just rehomed one.

Easy to use, secure, great communication and advice - made everything super easy 👍

Very honest and with lots of respect and love to our pets that is seen to through the website of many people.

I had a great experience with Pet4HomeVets. The registration process was smooth, easy and very efficient. Everything was straightforward and well organised, making the whole process stress-free. I would definitely recommend their service!

It shows the tape of dogs i am looking for and as soon as I see the one in a location I can get too will buy it .

Pets 4 homes is very easy and straight forward to advertise your pets on and feel safe with buyers having the payment option, also the staff are very understanding and fast responding to emails if needed I rate the staff and site 10 out of 10 brilliant all round.

The sellers get back to with in the time they put down the web site is easy to uses

The ability to look in one place for a puppy and have most relevant checks done for you and then advised what else you should ask breeder so breeder expects you to ask. The safety of paying for the puppy money held by Pets4Homes makes you feel confident. I am collecting my Irish Wolfhound puppy next week and i would never have found this breeder who i regard as fantastic on my own.

Very clear advertising website and knowing you have the backup of a helpful experienced organisation it makes looking for a companion so easy ,I would not look anywhere else to use when looking for a pet

So frustrating when sellers do not reply to messages a yes or no would be appreciated when asking if animals are still available

I am seeking a couple of puppies and the system for breed, location, price is very good and easy to use

As a breeder this website is the best around, easy to navigate with plenty of helpful tools. Posting an ad is very simple, footfall is good and you can easily see how many people have engaged with your ad which is helpful.
For those looking it is a safe and secure site and for extra peace of mind payment can be made through them to avoid being scammed and sellers get their payment immediately. Great all round. Definitely a fantastic platform for both buyers and sellers

​If you are considering paying extra for Pets4Homes’ "Pet Payments with Pet Protection" or relying on their advertised Health Guarantee, please be aware of how claims are handled when a pet falls critically ill.

​Pets4Homes markets their Health Guarantee as covering "critical illness" and "terminal illness" within 6 months of collection.

However, when my kitten was hospitalised at four months old and suffered a catastrophic collapse, Pets4Homes refused to honor the guarantee, despite treating referral specialists explicitly diagnosing viral sepsis and confirming in writing that FIP was never confirmed, leaving it strictly as an unconfirmed suspicion alongside other open differentials like a congenital liver shunt.

​Key issues that senior leadership and prospective buyers need to be aware of:

Multiple treating veterinary specialists at my local veterinary hospital and a specialist referral center explicitly documented in writing that FIP was never 100% confirmed. The treating specialists specifically raised potential congenital conditions, such as a portosystemic liver shunt, as an active differential diagnosis. Pets4Homes Trust and Safety representatives overruled the treating specialists, treating an unconfirmed suspicion as a proven fact solely to enforce an exclusion clause. ​

Full clinical notes were provided, and I informed them I had official vaccination/medical records showing a clear failure to gain weight. Pets4Homes completely ignored this evidence. ​

Pets4Homes refused to take responsibility under their payment escrow scheme. They admitted that the seller operated duplicate accounts on their platform. By blocking the seller's primary account post sale, Pets4Homes directly suppressed my ability to leave a public review on the original advert, while allowing the seller to remain active on a secondary account.

When I informed Pets4Homes that I would be exercising my statutory right to raise a card chargeback for their failure to deliver the advertised escrow and protection service, their Trust & Safety Lead explicitly threatened legal retaliation, stating they would attempt to recover the disputed funds and associated costs from me through Small Claims Court if my bank rules in my favor.

​I request that senior management review this deadlock decision, acknowledge the unconfirmed diagnostic status documented by treating specialists and address these improper intimidation tactics.

Edit 17th September..
Pets4Homes senior management already has my complete case file, formal deadlock notice and specialist veterinary records from Bristol Vet Specialists proving FIP was never confirmed. I have emailed support as requested. However, as Pets4Homes officially declared our internal dispute deadlocked and threatened legal action regarding my statutory bank chargeback, this matter remains fully escalated with my payment provider.

I found pets4homes a very positive experience and I now have my new baby a beautiful little girl chihuahua very easy and useful site in which to find your new best friend 🐕😁