Required storage in a emergency due to house move chain not completing. Within 20 mins I had secured storage through Pinkstorage with no hassle. All done on line & 1 phone call. Storage was plenty big... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This is probably the best storage facility in West Midlands. Did not expect a kind gesture of bottled water and goodies waiting for us in the container as you open door. The storage container was clea... Ver mais
A empresa respondeu
Tried to update payment card details after receiving an email saying it had failed. Updated and paid on new card within 15 mins and somehow still recieved a late payment fee that is more than the... Ver mais
A empresa respondeu
I’ve just signed up with Pinkstorage so haven’t even tried to access the site or unit yet. However I received a quick response to my email & I also spoke to somebody; this confirmed to me they SHOULD... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Pinkstorage
Escrito pela empresa
Pink Self Storage provides low-cost personal and business self storage solutions in Cardiff, Swansea, Barry, Newport and many other locations in South Wales.
With flexible storage options, no minimum stays, around-the-clock access and easy signup, Pink Self Storage is the perfect storage solution whether you are moving home, setting up a business or returning home after a term at University.
With state-of-the-art security, water-tight containers and 24/7 CCTV coverage, you can rest assured that your valuables are secure at Pink Self Storage.
Signing up for storage is easy with us, all you have to do is visit our website, click to sign up and once signed up you will be able to access your storage unit with a code which we can send to your mobile phone.
If you don't know how much storage you need, visit our online storage calculator page which shows you how much storage you will need based on the size of your home.
You can also call us and one of our helpful staff will assist you with any queries you may have.
Informações de contato
4,6
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 78% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
An easy experience to set up and…
An easy experience to set up and notifications sent through WhatsApp. Secure site but straightforward to gain access to your unit. Any issues or queries are responded to promptly through the WhatsApp chat.
13 de junho de 2026
Resposta da Pinkstorage
Hi,
Thank you for your fantastic review!
We're really pleased to hear that you found the sign-up process straightforward and that our WhatsApp updates kept you informed throughout. It's great to know you found the site both secure and easy to access, and that our team were able to respond quickly whenever you had a question.
Thank you for choosing Pink Storage. We appreciate your feedback and hope you continue to enjoy using our service.
Best regards,
Rating based on what I fully expect the…
Rating based on what I fully expect the price to do after a few months (increase massively) looking at others reviews! If you don't try hiking the price I'll happily change my review, but you've asked for a review now so here it is... for now!
12 de junho de 2026
Resposta da Pinkstorage
Hi,
Thank you for taking the time to leave a review.
We're disappointed to see a 1-star review based on what you expect may happen in the future rather than your actual experience with Pink Storage.
From our records, you've had your unit for less than two weeks and have not received any price increases or notifications of any changes to your rental rate. We have also reached out to you directly to discuss any concerns you may have, but unfortunately we have not received a response.
We appreciate that you've read other reviews, but every customer's account is different and we believe reviews are most helpful when they reflect a customer's own experience.
If you would like to discuss your account, we'd still be happy to hear from you. We hope that as you continue to use our service, you'll consider updating your review to reflect your actual experience with Pink Storage.
Kind regards,
Good customer support and very helpful…
Good customer support and very helpful great price and customer service
6 de junho de 2026
Resposta da Pinkstorage
Hi,
Thank you for your kind words!
We're delighted to hear that you found our customer support team helpful and that you were pleased with both the service and the value we offer. Providing excellent customer care at a competitive price is exactly what we strive for.
We really appreciate your feedback and thank you for choosing Pink Storage.
Warm regards,
Only just signed up
I’ve just signed up with Pinkstorage so haven’t even tried to access the site or unit yet. However I received a quick response to my email & I also spoke to somebody; this confirmed to me they SHOULD be a company who will answer phone calls/emails in the future. If I’m disappointed in any way during my initial visit I will update this review accordingly but so far I’m very impressed.
19 de junho de 2026
Avaliação não solicitada
Resposta da Pinkstorage
Hi,
Thank you for taking the time to leave a review.
We're really pleased to hear that your first impressions of Pink Storage have been so positive. It's great to know that our team responded quickly to your email and that you found us helpful when you called.
We hope your first visit to the site lives up to your expectations and that your experience continues to be a positive one. If you ever have any questions or need any assistance, our team will be happy to help.
Thank you for choosing Pink Storage, and we look forward to supporting you throughout your time with us.
Kind regards,
Website clear but being able to speak…
Website clear but being able to speak to someone over the phone so refreshing and most helpful.
11 de junho de 2026
Resposta da Pinkstorage
Hi,
Thank you for your lovely review!
We're pleased to hear that you found our website clear and easy to use. It's especially nice to know that being able to speak to a member of our team made a real difference and that you found the service helpful.
We believe great customer service is just as important as providing great storage, so your feedback means a lot to us.
Thank you for choosing Pink Storage.
Best wishes,
Resposta da Pinkstorage
Hi,
Thank you for your review!
We're glad to hear you found our introductory offer attractive and that accessing the site has been easy. We aim to provide great value alongside a convenient and hassle-free storage experience.
Thank you for choosing Pink Storage, and we hope to continue providing you with excellent service.
Kind regards,
I had a very positive experience with…
I had a very positive experience with Pink Storage. The whole process was straightforward, convenient and well organised from start to finish. The storage facilities were clean, secure and easy to access, which gave me confidence that my belongings were being kept safely.
I also appreciated the clear communication, simple booking process and helpful customer service. Everything was explained clearly, and the service felt reliable and professional throughout. I would happily recommend Pink Storage to anyone looking for a secure, affordable and hassle-free storage solution.
28 de abril de 2026
Resposta da Pinkstorage
Hi,
Thank you for such a thoughtful review.
We're delighted to hear that your experience with Pink Storage has been so positive from start to finish. It's fantastic to know that you found the booking process simple, the facilities clean and secure, and that our communication and customer service met your expectations.
Our team works hard to provide a reliable and hassle-free storage experience, so it's especially rewarding to hear that you felt well supported throughout.
Thank you for your recommendation and for choosing Pink Storage. We truly appreciate your feedback and look forward to continuing to provide you with excellent service.
Kind regards,
Resposta da Pinkstorage
Hi,
Thank you for your review!
We're delighted to hear that getting set up was quick and straightforward, and that you were pleased with both the service you received and the condition of your storage unit.
We hope your experience continues to be just as positive throughout your time with us. Thank you for choosing Pink Storage!
Kind regards,
grate set up all went as promised and…
grate set up all went as promised and nice gifts inside
10 de junho de 2026
Resposta da Pinkstorage
Hi,
Thank you for taking the time to leave us a review!
We're delighted to hear that everything went as promised and that the setup process was smooth from start to finish. It's also great to know you enjoyed the little welcome gifts inside your unit – we hope they made your first visit that bit more enjoyable.
Thank you for choosing Pink Storage, and we look forward to continuing to provide you with a great storage experience.
Best wishes,
Everything was completed very fast and…
Everything was completed very fast and in a friendly manner. The storage facility is ample in size and the access to and from very simple to use. The unit had been thoroughly cleaned and the little welcome pack was a nice touch...
9 de junho de 2026
Resposta da Pinkstorage
Thank you for your kind feedback. We're delighted to hear you found the process quick and friendly, and that the unit met your expectations!!
Fantastic storage facility
Fantastic storage facility - easy sign up process and a great customer service contact centre. Value for money :)
9 de junho de 2026
Resposta da Pinkstorage
Thank you for your wonderful feedback. We're pleased to hear you found the sign-up process easy and received great customer service.
Resposta da Pinkstorage
Thank you for your recommendation! We're delighted to hear you had a great experience and truly appreciate your support!!
Absolutely Brilliant.
Fast and efficient service, clear instructions, very easy to follow. The units are very clean and in a great location. Great value for money. I would definitely recommend Pink Storage.
1 de junho de 2026
Resposta da Pinkstorage
Thank you for your fantastic feedback. We're delighted to hear you found our service fast and efficient, and that the storage unit met your expectations!!
Resposta da Pinkstorage
Thank you for your review.
We're delighted to welcome you back and to hear that you've once again had a positive experience with Pink Storage. It's great to know that you found us easy to deal with.
We appreciate your continued support and thank you for choosing Pink Storage.
Kind regards,
Resposta da Pinkstorage
Thank you for your review.
We're delighted to hear that you found our website easy to navigate and that access to the site was simple and convenient. We aim to make the entire storage process as straightforward as possible from start to finish.
Easy to use and was helpful in the phone
11 de junho de 2026
Avaliação não solicitada
Resposta da Pinkstorage
Thank you for your review.
We're pleased to hear that you found the service easy to use and that our team was helpful when you called. Providing friendly support and a straightforward storage experience is what we strive for.
Thank you for choosing Pink Storage.
Kind regards,
Resposta da Pinkstorage
Thank you for your review.
We're pleased to hear you found the site easy to access and that the information provided was helpful. We appreciate your feedback and thank you for choosing Pink Storage.
Resposta da Pinkstorage
Thank you for your review.
We're delighted to hear that you found the process quick, easy and straightforward. We work hard to make storage as simple and hassle-free as possible for our customers.
Thank you for choosing Pink Storage.
Kind regards,
Really good safe process and easy to use
6 de junho de 2026
Resposta da Pinkstorage
Thank you for your review.
We're pleased to hear that you found the process safe, straightforward and easy to use. Providing a secure and hassle-free storage experience is our priority.
Thank you for choosing Pink Storage, and we appreciate your feedback.
Kind regards,
The best Company ever ,
6 de junho de 2026
Resposta da Pinkstorage
Thank you for your wonderful review.
We're delighted to hear that you've had such a positive experience with Pink Storage. Feedback like this means a lot to our team and motivates us to continue providing great service.
Thank you for choosing Pink Storage.
Kind regards,
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