Pinkstorage Avaliações 

3.185
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Required storage in a emergency due to house move chain not completing. Within 20 mins I had secured storage through Pinkstorage with no hassle. All done on line & 1 phone call. Storage was plenty big... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is probably the best storage facility in West Midlands. Did not expect a kind gesture of bottled water and goodies waiting for us in the container as you open door. The storage container was clea... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Tried to update payment card details after receiving an email saying it had failed. Updated and paid on new card within 15 mins and somehow still recieved a late payment fee that is more than the... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I’ve just signed up with Pinkstorage so haven’t even tried to access the site or unit yet. However I received a quick response to my email & I also spoke to somebody; this confirmed to me they SHOULD... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Garagem

Sobre Pinkstorage

Escrito pela empresa

Pink Self Storage provides low-cost personal and business self storage solutions in Cardiff, Swansea, Barry, Newport and many other locations in South Wales.

With flexible storage options, no minimum stays, around-the-clock access and easy signup, Pink Self Storage is the perfect storage solution whether you are moving home, setting up a business or returning home after a term at University.

With state-of-the-art security, water-tight containers and 24/7 CCTV coverage, you can rest assured that your valuables are secure at Pink Self Storage.

Signing up for storage is easy with us, all you have to do is visit our website, click to sign up and once signed up you will be able to access your storage unit with a code which we can send to your mobile phone.

If you don't know how much storage you need, visit our online storage calculator page which shows you how much storage you will need based on the size of your home.

You can also call us and one of our helpful staff will assist you with any queries you may have.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 78% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(3.185)

715 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Hello pinkstorage is really good for…

Hello pinkstorage is really good for long and short time there are are always there to help thank you Mrs Christine Tuckfield 😊

28 de maio de 2026
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Resposta da Pinkstorage

Thank you for your lovely review, Mrs Tuckfield.
We're delighted to hear that you've had a positive experience with Pink Storage and that our team has been able to help whenever needed. We pride ourselves on providing great service for both short-term and long-term storage customers.
Thank you for choosing Pink Storage and for taking the time to share your feedback.
Kind regards,

Avaliado com 4 de um total de 5 estrelas

At the reduced price it’s a good deal…

At the reduced price it’s a good deal but time goes by to quickly and you end up needing to be out of there on time.
Good luck with that.

27 de maio de 2026
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Resposta da Pinkstorage

Thank you for your review.
We're pleased to hear that you found our introductory offer to be good value. We understand that storage requirements can sometimes last longer than originally planned, which is why we encourage customers to review their storage needs regularly and contact us if they have any questions about their account or pricing.
Thank you for choosing Pink Storage.

Avaliado com 5 de um total de 5 estrelas
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're delighted to hear that you found Pink Storage fantastic, easy to use and secure. Providing a simple and secure storage experience is exactly what we aim for.
Thank you for choosing Pink Storage and for taking the time to share your feedback.
Kind regards,

Avaliado com 5 de um total de 5 estrelas

Needed something short term

Needed something short term, found pink storage the best value for money even after the discount, much better than others I have used, that over charge for insurance, which should not be compulsory, and if so should not cost more than home insurance, also worth noting that as soon as you no longer need, you are only charged the for a week, not month like others, and no notice period unlike others that ask for 14 days, simple online booking and same to cancel, will most definitely use again.

2 de junho de 2026
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Resposta da Pinkstorage

Thank you for taking the time to leave such a detailed review.
We're delighted to hear that you found Pink Storage to be great value for money and that the booking and cancellation processes were simple and straightforward. We aim to offer a flexible storage solution without lengthy notice periods, making it as easy as possible for customers who only need storage for a short time.
We really appreciate your feedback and look forward to helping you again should you need storage in the future.
Kind regards,
Craig

Avaliado com 5 de um total de 5 estrelas

Everything went as planned and a bottle…

Everything went as planned and a bottle of water and sweats nice touch👍

26 de maio de 2026
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Resposta da Pinkstorage

Thank you for your review.
We're delighted to hear that everything went as planned and that your move-in experience was a positive one. It's great to know the complimentary bottle of water and sweets were appreciated – we like to add a little extra welcome for our customers.
Thank you for choosing Pink Storage.

Avaliado com 5 de um total de 5 estrelas

Big space for reasonable cost

Big space for reasonable cost. Nice bonus with the packs of sweats and water bottles on entry 👍

26 de maio de 2026
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Resposta da Pinkstorage

Thank you for your review.
We're delighted to hear that you found the unit spacious and good value for money. It's also great to know that the welcome packs with sweets and water bottles were appreciated – a little extra touch from us to help make moving in that bit easier!
Thank you for choosing Pink Storage.

Avaliado com 5 de um total de 5 estrelas

So far so good- signed up relatively…

So far so good- signed up relatively easy- will leave another review when we are in! Like that there's no corridors and lifts and reception!

9 de junho de 2026
Avaliação não solicitada
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're pleased to hear that the sign-up process was straightforward and that you're happy with the simplicity of our storage facilities. Many customers appreciate the convenience of direct access to their unit without having to navigate reception areas, corridors or lifts.
We hope everything continues to go smoothly and look forward to hearing your thoughts once you've moved in.
Kind regards

Avaliado com 4 de um total de 5 estrelas

So far all is going well

So far all is going well. Easy to set up and pay.

9 de junho de 2026
Avaliação não solicitada
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're delighted to hear that everything is going well so far and that you found the sign-up and payment process easy to use. We aim to make storage as simple and hassle-free as possible.
Thank you for choosing Pink Storage, and we look forward to continuing to provide you with a great service.
Kind regards,

Avaliado com 1 de um total de 5 estrelas

Very disappointed

Infuriating. Initially quick and easy to book and pay, after that it was a total nightmare, too much to list here. No phone contact after 5pm and weekends, was unable to gain access (the same for a few other people for a few days apparently) I arrived just after 5pm on the Friday (a bank holiday weekend). went around in circles trying to find how to contact someone. too late once I finally had an email from them. I had to take a whole van load home again. It ruined the whole weekend, I let people down, it also cost me financially. Conflicting information when I finally made contact. Gained access the next day, it was extremely difficult to open the doors and almost impossible to close them (it took two people a lot of effort). I need things from there but reluctant to go back in case I can't close them again. Was promised a call back a week ago when I attempted to complain but still haven't heard from them

22 de maio de 2026
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're pleased to hear that the storage service works well for you. While our phone lines are closed at weekends when our office team is off duty, customers can still contact us via WhatsApp and email, which are monitored to assist with any issues that may arise.
We appreciate your feedback and will continue to look at ways to improve our customer support.
Kind regards,

Avaliado com 5 de um total de 5 estrelas

Easy to rent

Easy to rent, everything it s great

8 de junho de 2026
Avaliação não solicitada
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your fantastic review.
We're delighted to hear that you found the rental process easy and that everything has been great. We appreciate you choosing Pink Storage and thank you for taking the time to share your experience.

Craig
Pink Storage

Avaliado com 5 de um total de 5 estrelas

We were very pleased with pink storage…

We were very pleased with pink storage you can see they are very professional in the service they provide as well as being helpful & friendly i would have no hesitation recommending pink storage to everyone

1 de junho de 2026
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your wonderful review.
We're delighted to hear that you were pleased with your experience and found our team professional, helpful, and friendly. It means a lot to us that you would recommend Pink Storage to others.
Thanks,
Pink Storage

Avaliado com 5 de um total de 5 estrelas

Good location

Good location. Easy to find

7 de junho de 2026
Avaliação não solicitada
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're pleased to hear that you found our location convenient and easy to find. We appreciate your feedback and thank you for choosing Pink Storage.
Thanks,
Pink Storage

Avaliado com 5 de um total de 5 estrelas

Very easy to setup and gain access

Very easy to setup and gain access, the 50% discount for the first few weeks is very welcome.

22 de maio de 2026
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Resposta da Pinkstorage

Thank you for your review.
We're delighted to hear that you found the sign-up process easy and were able to gain access without any issues. We're also pleased that the introductory discount was helpful.
Thanks,
Pink Storage

Avaliado com 4 de um total de 5 estrelas

Tried to update payment card details…

Tried to update payment card details after receiving an email saying it had failed.
Updated and paid on new card within 15 mins and somehow still recieved a late payment fee that is more than the weekly storage.
Payment was due today, and has been paid today.

Update…..
After emailing the helpdesk, Pink storage kindly removed the late fee, much appreciated and review amended.

30 de maio de 2026
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're sorry to hear about your experience. If you could contact our support team with your account details, we'd be happy to look into this for you and review the late payment fee.
Thanks,
Pink Storage

Avaliado com 5 de um total de 5 estrelas

easy to use

easy to use, automated system works well

29 de maio de 2026
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're pleased to hear that you found our service easy to use and that the automated system worked well for you. We appreciate your feedback and thank you for choosing Pink Storage.
Thanks,
Pink Storage

Avaliado com 5 de um total de 5 estrelas

Easy set up

Easy set up , so far all good.

29 de maio de 2026
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're pleased to hear that you found the setup process easy and that everything is going well so far. We appreciate your feedback and thank you for choosing Pink Storage.
Thanks,
Pink Storage

Avaliado com 5 de um total de 5 estrelas

So far so good.

So far so good, you get a shipping full container for storage for a real cheap price. The customer service have always been good with any questions that I have had.

18 de maio de 2026
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're delighted to hear that everything has been going well so far and that you've found our storage to be great value. It's also great to know that our customer service team has been able to help with any questions you've had along the way.
Thanks,
Pink Storage

Avaliado com 5 de um total de 5 estrelas

Hey just tie’d into you and was all…

Hey just tie’d into you and was all smooth happy days

26 de maio de 2026
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're pleased to hear that everything was straightforward and that your experience was smooth from start to finish. We appreciate your feedback and thank you for choosing Pink Storage.
Thanks,
Pink Storage

Avaliado com 5 de um total de 5 estrelas

The staf on the phone wos grate and…

The staf on the phone wos grate and helpful

20 de maio de 2026
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're delighted to hear that our team was great and helpful when you contacted us. We really appreciate your feedback and are pleased that you had a positive experience.
Thanks,
Pink Storage

Avaliado com 5 de um total de 5 estrelas

Quick and easy to set up had the…

Quick and easy to set up had the container within 10minutes. Container looks very secure

20 de maio de 2026
logotipo da Pinkstorage

Resposta da Pinkstorage

Thank you for your review.
We're delighted to hear that the sign-up process was quick and easy and that you had access to your container within minutes. It's also great to know that you found the container secure.
Thanks,
Pink Storage

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