I was unsure which knife set as there was so many amazing sets on display The lady who helped was fantastic and her knowledge was a great help to sort my purchase. She is a real credit to the... Ver mais
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Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
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I was unsure which knife set as there was so many amazing sets on display The lady who helped was fantastic and her knowledge was a great help to sort my purchase. She is a real credit to the... Ver mais
A empresa respondeu
Well I have only just started using the pans and I do love them now I know what oils to use they are very easy cook in, clean and look good
A empresa respondeu
Checked website for the item I was looking for. Decided to go check it out in my nearest store at freeport. Found what I was after. Spoke to sales lady I think her name was Tracey, to see what she rec... Ver mais
A empresa respondeu
Frying pan number 3. First one completed damaged and replaced. Number 2 using it made me totally stressed out - I know! Solution was number 3, non stick, perfect omelette! The staff at my local store... Ver mais
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
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Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Reino Unido
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Visited the ProCook store, Affinity - Talke Pits (Staffordshire) on Sunday morning. Very helpful, knowledgeable member of staff.
The assistent was very helpful and explained all the óptions available to me

Resposta da ProCook - Talke
Very friendly staff at Talke. Really helpful with her advice. Quality products. Very happy with purchases and will be returning for more kitchen products.

Resposta da ProCook - Talke
The staff were excellent in every way. So helpful.

Resposta da ProCook - Talke

Resposta da ProCook - Talke
The customer service team where amazing. The products were high class and at great prices

Resposta da ProCook - Talke
Shortly after Christmas, I contacted the ProCook customer services, head office (0330 100 1010) at least on 3 separate occasions regarding purchase of discontinued Faux Leather Placemats. They did reveal that some stock was still available at random stores across the country and that it was up to me to address.
With this information, I then desperately begain contacting the random stores. Ultimately, the ONLY store that was more than accommodating was the Stoke-on-Trent, in Freeport Talke.
Debbie Barnes (Manager) was exceedingly helpful. She went that "extra mile" to save me a 208mile roundtrip from NN4. She kindly suggested and offered to purchase the goods on my behalf, packaged them so securely and posted the goods out to me.
It just made my day when that parcel arrived!
Debbie is truly an amazing, trusthworthy and kind hearted individual!
Truly an impecabble 5 star service! Very rare to find these days...
Her wonderful team also at the Store were always courteous, polite, friendly and extremely helpful on every phonecall that I made.
Thank you Debbie and your fabulous team at Freeport Talke!
The assistant who served us, who was very friendly, helpful and polite. Well laid out shop with everything we wanted
Lovely shop, great choice of products. Helpful staff. Good prices. Thank You
Always friendly and helpful, my go to for all kitcheny stuff!
Your staff member whose name is Tracy was very knowledgeable about the item that we were planning on purchasing and it was her that made our mind up to purchasing the item

Resposta da ProCook - Talke
The shop assistants where very helpful and friendly, making my purchase a happy one. Thank you
The staff were very patience and helpful, I didn’t feel rushed and provided good advice on the products I needed

Resposta da ProCook - Talke
When asked for the item I required the lady new exactly where it was , as it turned out it was the last I stock
So very pleased and the price was right

Resposta da ProCook - Talke
I’ve had my Induction pan set for nearly 10 years and I didn’t think I could have the lid replaced as the handle had come off. How wrong I was, not only did the assistant find the original order, she told me I am in Warranty then proceeded to replace the lid. She also said what great condition my pan was in. As they have released a milk pan to match the set, I purchased one of them too. Very helpful and friendly. Thank you

Resposta da ProCook - Talke
Very helpful and knowledgeable store assistant who gave us good advice when choosing which knives to buy

Resposta da ProCook - Talke
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