PureGym UK - Reading Caversham Road Avaliações 96

O TrustScore é 4 de um total de 5

3,8

69 Caversham Road, RG1 8AD Reading, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I joined Puregym last week Sunday. I have been to the gym five days within this time. I have the Puregym plan where you can join classes. I have participated in four of the classes. I enjoyed all... Ver mais

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Avaliado com 5 de um total de 5 estrelas

My happy place! The staff are always great here, friendly and helpful. Their organisation around Reading Festival weekend was excellent and made sure that local members were unaffected by what could h... Ver mais

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Avaliado com 3 de um total de 5 estrelas

Everything is great in that gym. The only tiny thing that you might want to improve is the quality of the public announcements. Occasionally, the voice of a girl comes on the speakers, clearly making... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The gym is tidy, and well organised, almost everything you need. One big problem with Pure gym Caversham Road in Reading is THE SMELL. Every time you walk in there it smells like old sweaty socks... I... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Academia
  2. Academia de Ginástica

Sobre PureGym UK - Reading Caversham Road

Escrito pela empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Informações de contato

  • 69 Caversham Road, RG1 8AD, Reading, England, Reino Unido

3,8

Muito Bom

O TrustScore é 4 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Very happy I joined Puregym

I joined Puregym last week Sunday.
I have been to the gym five days within this time.
I have the Puregym plan where you can join classes. I have participated in four of the classes. I enjoyed all of them. My favorite was the introduction to weight lifting.
I am a positive person, since attending the gym I have felt even more happier. I think this alone is amazing and I'm getting fitter.
Thank you Puregym.
Thank you George for recommending Puregym to me.

21 de dezembro de 2025
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Aiesha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you have been enjoying your recent classes and to hear such positive feedback regarding your feel-good energy after your workouts! We hope you continue to enjoy using the gym overall! Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Good equipment's in a convenient…

Good equipment's in a convenient location on Reading

24 de novembro de 2025
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Dineshkumar - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym

Avaliado com 2 de um total de 5 estrelas

There are two points I'd like to be…

There are two points I'd like to be better.
1. Each tine it's dirty in the change room as well as in the fitness studio.
2. Although the class duration should be 45 min according to the schedule it was only 30 min. Twice this week. It's frustrating.

3 de março de 2025
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Antonina - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff

Friendly and helpful staff; clean environment!

12 de junho de 2025
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Elle. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Avaliado com 4 de um total de 5 estrelas

Fairly easy to use

Fairly easy to use

6 de abril de 2025
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Mark. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Well worth the money!

Great location, great value for money. I attend at off peak hours and never have to wait around and it’s never that busy. Great showers. Can’t complain at all!! Highly recommend! Cheers :)

26 de fevereiro de 2025
Avaliação não solicitada
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Jon! Thank you for taking the time to leave this 5 star review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
Hope you enjoy your time with us! Thanks, PureGym

Avaliado com 1 de um total de 5 estrelas

Didn’t enjoy it

Didn’t enjoy it, too small for my liking. Very cramped.

7 de janeiro de 2025
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.

If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Avaliado com 2 de um total de 5 estrelas

PureGym Reading used to be good

PureGym Reading used to be good. I have been a member ever since it was open. Classes and trainers used to be really that good and I enjoyed coming mostly everyday. But now it's going downhill classes are awful and good trainers are gone. Please sort out otherwise you will lose loyal customers like me.

15 de janeiro de 2025
Avaliação não solicitada
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Conchita- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback and are sorry to see this is one star. If you have suggestions regarding the classes, the best way to pass them on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed for updates and improvements. Thanks, PureGym

Avaliado com 4 de um total de 5 estrelas

Well kept

It is well kept and regulated the area has a wide variety of use the only recent issue is the door only working on one side however it does not dull the experience

29 de dezembro de 2024
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Kieran - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Avaliado com 4 de um total de 5 estrelas

The gym is tidy, looks decent

The gym is tidy, and well organised, almost everything you need. One big problem with Pure gym Caversham Road in Reading is THE SMELL. Every time you walk in there it smells like old sweaty socks... I haven't has this experience in other Pure Gym locations so they definitely have some bad airflow I dont know

29 de dezembro de 2024
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We are reviewing feedback and will ensure this is addressed in club.

Air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.

Avaliado com 1 de um total de 5 estrelas

Pod doors don’t work

Doors are rubbish. I’ve been here at 5am and the pod doors open to let me in but then don’t close behind me. I make sure I’m fully in but they just won’t close. Then you step back out and then they close on you. You then re-enter your code and it won’t let you in. There’s nobody there to help either at that time. Waste of time and effort getting up to go. Sure it’s cheap but I’d rather pay twice the price and actually be able to go to the gym.

7 de janeiro de 2025
Avaliação não solicitada
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi James - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

It sounds like you were experiencing a door malfunction, could you please get in touch directly with the Gym Manager to provide more information so this can be looked into. Thanks, PureGym.

Avaliado com 1 de um total de 5 estrelas

Freezing in the ladies changing room

Freezing in the ladies changing room, mentioned few times to the staff members in the past, but no change...

4 de janeiro de 2025
Avaliação não solicitada
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Selena - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We are reviewing feedback and will ensure this is addressed in club.

Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.

Avaliado com 5 de um total de 5 estrelas

Great gym

Great gym, spacious and loads of equipment

29 de dezembro de 2024
Avaliação não solicitada
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Elisha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Avaliado com 4 de um total de 5 estrelas

Really enjoy the classes

Really enjoy the classes, especially the spin classes.
Would like more classes of 45 mins rather than 30 mins.
Could you upgrade the bikes as they are constantly dropping handle bars and seats slide backwards.
More spin instructors needed at present please.
Generally very pleased with the gym overall.

14 de dezembro de 2024
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Mark. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Informative website

Informative website. Uncomplicated plans. Good value.

16 de novembro de 2024
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Joanna! Thanks for taking the time to leave this review! It is great to hear the joining process was straightforward and you could use all the resources online.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
Enjoy your time with us! Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Good place with good parking facilities.

30 de outubro de 2024
Avaliação não solicitada
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Maria. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Avaliado com 1 de um total de 5 estrelas

I was unable to attend as my house was…

I was unable to attend as my house was broken into. Please could you refund or send a new open day visit?

18 de outubro de 2024
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Holly - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you with this further. Thanks, PureGym

Avaliado com 1 de um total de 5 estrelas

Membership issues

The website is not working properly. The money has been taken from my account but the membership is still not visible on my Puregym app. I've chosen a particular starting date which was not indicated in the purchase, instead the membership is starting today...very disappointing.

3 de setembro de 2024
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

If not yet updated please log out and back into your PureGym app; following this it will now show your active or pending membership.

If any details such as the start date are incorrect please reach out to our Member Services team who can look into this further. Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience
I would just like to suggest hand gel in the changing rooms/toilets please

28 de julho de 2024
Avaliação não solicitada
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hi Jayne! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are really happy to hear you enjoy using the gym, overall. We are always looking to improve our facilities; we appreciate the point raised and we’ll look into this! Thanks, PureGym

Avaliado com 5 de um total de 5 estrelas

Very driver friendly

7 de julho de 2024
logotipo da PureGym UK - Reading Caversham Road

Resposta de PureGym UK - Reading Caversham Road

Hey there - That's awesome to hear and thanks for the 5* feedback!

Thanks, PureGym

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