Quartzize Avaliações 2.094

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was initially worried after reading recent reviews on here being quite poor. I’m glad I didn’t judge my experience based upon those reviews! As I highly recommend Quartzize. There was a mix up... Ver mais

Avaliado com 1 de um total de 5 estrelas

The after sales service is very substandard; it took a lot of effort to speak to them and now having had the worktops installed, there is an issue with the new tap that was installed by their fitter.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have just had our kitchen updated with doors and Quartz counter tops and replacement sink, Adam and Billy the fitters went above and beyond with making sure everything fitted correctly including fitti... Ver mais

Avaliado com 5 de um total de 5 estrelas

New worktops,sink,oven and hod. Absolutely first rate job carried out by Jake under difficult circumstances as living in a town house the kitchen is on the middle floor so stairs were involved. His wo... Ver mais

Detalhes da empresa

  1. Remodelador de cozinhas

Escrito pela empresa

Quartzize specialise in kitchen makeovers, predominantly quartz overlay worktops. These can be fitted over your existing worktops and come with many benefits. - Generally 40% cheaper than granite. - Can be fitted in just a day. - Less mess to deal with as your existing worktops stay in place. - Hygienic and stain resistant. - More durable. For more information please visit our website http://www,quartzize.co.uk or call us on 0800 862 0295 for a free no obligation quotation.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 48 horas

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Avaliado com 1 de um total de 5 estrelas

High cost & Very Poor Customer Service

Quote extremely high. Quoted £4400 for 2.6 sq.m of 8MM overlay, plus 5M upstands. Signed the contract on the day and paid a whopping 45% deposit. I called the office 2 days later to ask if costs would be reduced as, on surveyors advice we changed to a different sink option - which would be less time and work, therefore cheaper! I was told no, when I complained, I was told I would get a call back but only got a call back when I chased up with several emails. Having lost confidence in this company, I have requested the order to be cancelled & my deposit to be returned but have been told I can't cancel as materials already ordered! This is very hard to believe as I called the office the same day as the engineers visit and was told by the salesperson that it would be 6 weeks before the installation. I have emailed the Customer Service team and so far have only received an automated reply to say they will respond within 72 hours! That email was sent 5 days ago. Anyone considering using this company, please please read all reviews, take note and be aware.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Quartzize

Resposta da Quartzize

Hi Kevan
We’re sorry to hear that you were unhappy with your experience and appreciate the opportunity to clarify a few points.

Your quotation covered considerably more than 2.6 sqm of material. It also included an undermount sink with drainer grooves, upstands, boxing around the boiler, and waste collection — all of which contribute to the total cost. Our quotations are based on a full, bespoke manufacturing and installation process rather than a simple overlay, which is why prices can vary from those of off-the-shelf or standard options.

All items are custom-made to the exact measurements confirmed by our surveyor. As manufacturing can take several weeks, production begins as soon as survey details are uploaded to avoid installation delays for our customers.

While bespoke orders cannot be cancelled once manufacturing has begun, we do always try to assist if a customer wishes to discuss changes — though we cannot promise that alterations will be possible due to the made-to-measure nature of the work.

We’re sorry if communication fell short of your expectations and will continue to review our processes to ensure customers receive clear and timely updates throughout their journey.

If you wish to discuss any changes to your order, we will always try to accommodate where possible, though we cannot guarantee this due to the bespoke nature of the products. Our Customer Care Team remains available should you wish to discuss your order further.

Avaliado com 5 de um total de 5 estrelas

We are delighted!

Quartzize - a truly professional company! From the initial discussions through measuring, templating and fitting, everyone we met was hand-picked - friendly, professional and importantly skilled! Karl our fitter did a tremendously good job — absolutely perfect and the end result is fabulous … we are delighted and will heartily recommend. Thanks a million!

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

kitchen makeover from Joe's doors

Had a kitchen makeover from Joe's doors
Quartile worktops are beautiful and fitted with prescion doors and accessories are stunning, the quality second to none and all the little extra touches they did was amazing and completed the look
Price was good too
But the star of the show was my fitter Chris who was so professional friendly, & he even cleaned up the mess wow amazing
All rubbish was removed from premises

8 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The transformation was smooth

The transformation was smooth , fast and very efficient. I love the worktops and they look and feel just like solid quartz worktops. I absolutely love the fact it was done in a day and have transformed my old and tired kitchen without all the upheaval and cost of a new kitchen, although that’s what it looks like. So glad I went with a proper company.

6 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant tradesman

Brilliant tradesman! Work was completed to a high standard, very satisfied with the end product. Thanks Jake!

2 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Above and Beyond

Our two fitters Steven and Nicola went above and beyond in installing our Quartz counter tops. The day they arrived we were having horrendous stormy weather. The precise cutting of the tops had to be done outside and they erected a gazebo, but that was promptly blown away and broken. However, Steven would not let the weather beat him and continued to carry on regardless. The installation was completed perfectly, we have a lovely kitchen and our thanks go to both of them for their endeavour and sheer professionalism.

3 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The whole process of choosing to do this has transformed with minimum impact and i would highly recommend.

The whole process of choosing, booking and installation of my new work tops was seamless and very organised.
The finished product is amazing. The fitter, Jake, arrived on time, very organised and completely focused on the work he was doing. He finished earlier than expected. The work tops look amazing and I'm so pleased with how it has transformed my kitchen.

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quartzize Worktop -wonderful experience thanks to Alastair

We were visited by Alastair of Quartzize. He arrived as scheduled. Alastair was extremely thorough in his explanation as to what the company could offer us. The samples provided were sufficient for us to make a choice in relation to a replacement work top. Alastair provided us with an extremely reasonable quotation for the work and arranged for a contractor to visit us to finalise our order. Alastair was extremely friendly, polite and professional throughout his visit to our home. He is an asset to this and any company who employ him. Thank you Alastair.

13 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our kitchen

Had Chris and Justin fitting our overlay worktops I can't praise them enough,these two were polite and hard working.Thanks again for a good job.

15 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sheer brilliance !

We recently had the pleasure of working with Des and Arron from Quartzize, and we can’t recommend them highly enough!

They transformed our kitchen in just 12 hours, and the results are nothing short of unbelievable.

Their attention to detail and professionalism truly set them apart.

Not only did they complete the makeover efficiently, but they were also incredibly friendly and approachable throughout the process.

Des and Arron went above and beyond, showing kindness and thoughtfulness that made the experience even more enjoyable. If you're looking for talented kitchen fitters who deliver outstanding results with a personal touch, look no further than Des and Arron!

12 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Used Quartzize as part of our kitchen makeover, so pleased with the results. The overlay worksurface looks fantastic and finishes the kitchen off beautifully. Will & Chris, our fitters, were so friendly and helpful and made the whole experience easy and stress free, even contacting us later in the day to make sure everything was still OK and we 100% happy.

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid to avoid disappointment

No stars or minus would be more appropriate
This company trades under different names and deliver the same poor service
Salesmen do not work for company so the install date chosen does not apply when booked and then they lie that they never promised that date and when you do set a date there is not guarantee anyone will turn up as they do not employ their own fitters all sub contractors so they turn up when they want to
Also worktop delayed as something missing for 2 weeks but not informed they made excuse installer at dentist when not and delay problem written in black marker on back of worktop delivered by Joe doors for Quartzize worktops
Installers were fine and unaware they were supposed to turn up to fit
So around 3 months later tops fitted but poor quality marked and chipped so they blame installers
who never made the work tops only fitted
was unhappy still even though fitters came back in there own time to try and rectify but the company did not get back to me they just sent an email saying any damage or repairs I hade to pay an extra £200 plus for insurance or if they came back I would have to pay the labour charge so nothing was done
They want payment up front for their product up front so they are OK and tell you to pay the fitters separately so they can blame them and not take responsibility and then expect you to pay an insurance to cover their poor quality goodseven though they charge over £600 a Sq metre for overlays
They will reply to this blaming me but I have the receipts
I would advise using a local small family business for better service and not a call centre franchise

1 de julho de 2025
Avaliação não solicitada
logotipo da Quartzize

Resposta da Quartzize

Good Morning,

Thank you for your feedback. We would like to clarify that all of our installers are self-employed but work solely for us, and we take full responsibility for their work. We are a family-run business and do not operate any franchises.

Regarding your concern about chipped worktops, our standard 6-year guarantee covers manufacturing defects, while an optional extended warranty covers accidental damage. Worktops that appear chipped several months after installation are usually the result of accidental impact rather than a manufacturing defect.

To help us assess the situation, please email clear photographs of the affected areas to customercare@quartzizeworktops.co.uk
. Once we receive these, we will review the issue and advise on possible next steps.

Quartzize Worktops is a family-run business, and we take pride in the quality of both our products and our installations. We aim to resolve any issues fairly and professionally.

Avaliado com 5 de um total de 5 estrelas

Best of the Best Quartsize I…

This is the best of the best company I have dealt with from the sale to the installation and I must admit that trades people involved were excellent and above par.
In fact I state that Adam and Billy were were professional and took pride in what they did installing the quartz and splashbacks in my kitchen. Fully professional and no hassle not even an ounce of bother. They are best of the best and includes their Sales portables gas safe fitters to disconnect and connect the gas 4 rung hobs. All waste and rubbish excess will be removed next week.
It’s such pleasure to upgrade my kitchen. Thank you all at Quartsize.

5 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Definitely recommend Quartzize for kitchen upgrades

Approached Joe's Doors to have my kitchen tops fitted with Quartzize Tops and to replace my kitchen sink, taps, cooker, hob and extractor fan with new.
Jake did a fantastic job of fitting the tops, cooker, hob, sink and taps. He took his time, carefully measured everything and did not rush the job. The result is absolutely amazing. Quartzize.

20 de agosto de 2025
Avaliação não solicitada

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