So nice to get through to speak to someone without a lot of hassle. Diane was extremely kind and helpful with our issue even though we had bought the appliance elsewhere. I have no hesitation in re... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Our water heater stopped working suddenly after nearly fifteen months. I contacted Zoe from Redring's Customer's Service to get some help. A series of emails were exchanged in order to find out the c... Ver mais
A empresa respondeu
From my initial contact with Redring to my final contact I am very pleased with how it all went. My Redring Glow shower had stopped working and was still within its warranty period. The customer servi... Ver mais
A empresa respondeu
Our recently acquired Redring MHW3 water heater was not functioning (****UPDATE - ALL GOOD NOW*****) so we called the helpline about 4.10pm on the 6th May. Spoke to Diane,who, from the outset, was kee... Ver mais
A empresa respondeu
4,7
Excelente
107 avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Diane was amazing very helpfull and…
Diane was amazing very helpfull and ,replied ,quickly ,item is being replaced ,i wish all customer care, worked like this ,thanks again diane..
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Redring
Hello Reg
Thanks for taking the time to leave your wonderful feedback.
I was so pleased to read how Diane from our Team looked after your enquiry so well.
Best wishes
Keith - Group Customer Services Manager
Great customer service
Great customer service, all problems sorted on warranty.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Redring
Hello Zenon
Many thanks for taking the time to leave your 5 star Trustpilot comments.
I was so pleased to read our Team here at RedRing helped with your recent enquiry
Kind regards
Keith - Group Customer Services Manager
Quick service
I emailed with a problem and it was sorted in a few hours. No hassle
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Redring
Hello Glenn
I was so pleased to read your valuable feedback about how our Team here at Red Ring helped with your recent enquiry.
Rest assured our Team are always available so if we can help with anything in the future please feel free to drop us a message - we'd love to hear from you.
Keith - Group Customer Services Manager
My shower suddenly stopped heating the water.
My shower suddenly stopped heating the water and as it was still within the warranty period my plumber contacted Redring.
Redring emailed me and after I had provided them with details of maintenance regime and water flow they sent me a replacement shower.
I cannot fault the service that I received from their customer services department, particularly Courtney - Customer Services Executive.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da Redring
Hello Keeshond
Many thanks for taking the time to leave your 5 star Trustpilot review.
Here at Red Ring we understand on very rare occasions items may fail and when this does occur our Team always act quickly to help our customers.
I was so pleased to read this was the case with your enquiry handled by Courtney from our Team.
Keith - Group Customer Services Manager
Redring
I had to contact Redring about a problem I had with my new shower, I spoke to a Zoe, who I must say was a real pleasure to talk to, she sorted out the problem I had very efficiently, she was very reassuring with me and so nice.
I fully recommend Redring and Zoe.
From Denis
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Redring
Hello Denis
Many thanks for taking the time to leave your wonderful Trustpilot review about your recent enquiry with our Team here at Red Ring.
I was so pleased to read how Zoe from our Team looked after your enquiry so well.
Best wishes
Keith - Group Customer Services Manager
Andy F provided excellent service when…
Andy F provided excellent service when repairing our front door. The lock and door hadn’t been closing properly since the previous evening, which was a real security worry, but he arrived promptly and sorted everything out efficiently. He was very sweet, professional, and polite throughout, explained what he was doing, and made sure the door was working perfectly before he left. Really appreciated his help and would definitely recommend Andy F to anyone needing a reliable and friendly carpenter.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Redring
Hello
Thanks for taking the time to leave your review.
It appears from your comments that your review may have been left against the incorrect company.
We are Red Ring who provide electric showers to our customers.
Regards
Keith - Group Customer Services Manager
Brilliant service.
Fantastic prompt service from customer services, thanks for your help.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Redring
Hi Tp
Thanks for taking the time to leave your comments about the brilliant service you recent received from our Customer Services Team here at Red Ring.
Best wishes
Keith - Group Customer Services Manager
We was having issues with shower unit…
We was having issues with shower unit contacted
Redring who supplied unit on contact with company giving them all details had a email saying there was nothing to worry about.
Thank you Tracy in support who kept me informed
I would definitely recommend this company.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Redring
Hello Graham
Thanks for taking the opportunity to leave your 5 star Trustpilot review.
I was delighted to read how Tracy from our Team helped with your recent enquiry.
With best wishes
Keith - Group Customer Services Manager
Tracy was outstanding
Tracy was outstanding ,very polite and very helpful ,She dealt with my issue with great professionalism .Yes i will be using your company in the future .Thank you very much .Kind Regards,Patrick
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Redring
Hello Patrick
Many thanks for taking the time to leave your 5 star Trustpilot review.
I was delighted to read how Tracy from our Team looked after your recent enquiry so well.
Tracy is one of the many stars we have here at RedRing who love helping our customers with their enquiries.
Keith - Group Customer Services Manager
Tracy was really helpful and got a…
Tracy was really helpful and got a replacement item organised. I wasn’t expecting it due to it being literally days before Christmas. However to my surprise the item arrived on Christmas Eve!
Amazing
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Redring
Hello Carolyn
Many thanks for your Trustpilot review.
Here at Red Ring our customers comments and feedback are so important to us.
I was so pleased to read how Tracy from our Team helped with your recent enquiry.
With best wishes.
Keith - Group Customer Services Manager
The real measure of a company
Things can always go wrong even with the best companies. I think the real measure of a company is how they put things right. Redring after sales (Thanks Diane) were fantastic!
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Redring
Hello Chris
Many thanks for your 5 star Trustpilot review which is always welcomed.
Here at Red Ring we understand on rare occasions things may not go to plan and when this occurs our Team always act quickly to help our customers.
I was delighted to read this was the case with your recent enquiry handled by Chris from our Team.
Best wishes
Keith - Group Customer Services Manager
Customer service were very efficient in…
Customer service were very efficient in responding and resolving the issue
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Redring
Hello Orlagh
Thanks for your 5 star Trustpilot review about the efficient customer service you were recently provided with from our Team here at RedRing
I was delighted to learn our Team looked after you so well.
Keith - Group Customer Services Manager
Shower
Had issues with Redring shower, no/little heat, within a few hours of contacting and speaking to Zoe, have replacement promised. Several emails inbetween but all answered swiftly and efficiently, with pertinent questions and information.
Great service.
Thanks again Zoe
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Redring
Hello Timothy
Many thanks for taking the time to leave your 5 star Trustpilot review.
At Red Ring our customers comments are always welcomed and I was delighted to read how Zoe from our Team helped with your recent enquiry.
Best wishes
Keith - Group Customer Services Manager
I needed some help with a quite old…
I needed some help with a quite old RedRing Immersion heat controller, the response was super fast and super helpful. Thank you Tracy !
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Redring
Hello John
I was delighted to read how Tracy from our Team here at Redring helped with your latest enquiry.
Tracy is a real star when it comes to helping our customers.
Keith - Group Customer Services Manager
We had a problem with our REDRING…shower
We had a problem with our REDRING shower. Red light flashing inside . No display or water coming through.
Zoe the customer service helper was fantastic on phone calls and email. She suggested we try a new PCB ( mother board) it arrived through Evri extremely quickly. We have yet to get a registered plumber to try and see if it is that. If not Zoe said to contact again to sort. Great customer service. Thankyou xx
28 de novembro de 2025
Avaliação não solicitada
Resposta da Redring
Hello Eddie
Many thanks for your 5 star Trustpilot review about your recent experience with Red Ring Customer Service.
Here at Red Ring we always place our customers at the heart of everything we do and I was delighted Zoe from our Team achieved this with your recent enquiry.
Best wishes
Keith - Group Customer Services Manager
Beyond grateful!
I dont normally do reviews but after the great service ive had i felt i must, i cant thank Tracy enough, every email she repied back to me quuckly keeing me updated in what was going on and getting a very worrying problem for two 90 year olds sorted. Great customer service.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Redring
Hello Lisa
I was delighted to read your kind words about the recent service you received from Tracy in our Customer Services Team.
Here at RedRing we believe the service we provide to our customers is different to that of other organisations.
Thanks again
Keith - Group Customer Services Manager
Great company very helpful nothing is…
Great company very helpful nothing is too much trouble
Friendly and approachable
6 de novembro de 2025
Avaliação não solicitada
Resposta da Redring
Dear Clare
Many thanks for taking the time to leave your Trustpilot review.
At RedRing our customers comments and feedback are very important to us.
I was delighted to read your recent contact with our Customer Services Team was a smooth and efficient one.
Best wishes
Keith - Group Customer Services Manager
Replacement model enquiry as the…
Made a replacement model enquiry as the original after 23 yes had given up.
Reply received early the same day very efficient service thank you Diane.
28 de outubro de 2025
Avaliação não solicitada
Resposta da Redring
Hello Stephen
I was so pleased to read your 5 star Trustpilot review about how Diane helped with your recent enquiry.
With best wishes
Keith - Group Customer Services Manager
Chioma was very polite and…
Chioma was very polite and understanding on the telephone, excellent customer service skills nothing was too much trouble. Chioma explained everything to me
16 de outubro de 2025
Avaliação não solicitada
Resposta da Redring
Hello JT
It was wonderful to read your 5 star Trustpilot review.
Here at Redring we are very proud of Chioma and her colleagues within our Customer Services Team and how they always look after our customers so well.
Keith - Group
Problem with shower
Problem with shower, sorted out with no fuss, excellent service from Tracy who sent a new unit, top marks
1 de outubro de 2025
Avaliação não solicitada
Resposta da Redring
Hello Ken
Many thanks for your 5 star Trustpilot review.
I was delighted to read how Tracy from our Customer Services Team helped with your enquiry about your shower.
Best wishes
Keith - Group Customer Services Manager
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.