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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

There was an item missing from the trousers I purchased and I therefore had to contact customer services. The whole experience left me feeling very annoyed. The person on the phone was very offhand an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was buying in connection with a trip to NZ and needed help finding items with specific qualities around drying times and packing weight. On a busy day in the Harrogate store I was helped by a woman... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Needed to replace decades-old cheapish rain jacket that leaked during wet music festival! Already had Rohan raincoat so chose same material for Rohan rain hoodie! Feels light and comfortable. However... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love Rohan products but can't always afford them. I was really happy to see my favourite Striders trousers in the sale so for the price of one full price pair - I grabbed a top and a fleece jacket... Ver mais

Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. também em
  3. Loja de Roupas

Escrito pela empresa

Rohan clothing is designed for adventure travel, city travel and active outdoor wear. Taking advantage of the world’s most advanced fabric technologies, it’s protective, versatile, fast drying, durable, comfortable, light and highly packable. Rohan technology, though, is hidden rather than overt - and the designs are understated and classic. Which means it’s just as suitable for everyday wear. They offer everything from ultra-lightweight waterproofs for mountain trekking through to crease-free travel suits for the globe-trotting business traveller – including trousers, fleeces, jackets, T-shirts, tops, underwear, base layers, shirts, shorts and travel accessories.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

423 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 64% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(423)

150 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Excellent pre sales support

Excellent pre sales support - asked if they had any shirts that had a pocket that I could use for my smartphone (very few can manage a modern smartphone). received an answer by return.

Purchased a Frontier, pocket would take a Kindle.

Good quality shirt and the size was consistent with older Rohan shirt I bought a couple of years ago.

17 de junho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Good quality, easy to use web site.

It’s easy to shop online and delivery is excellent. Products are well sized and good quality.

I’d like if you had more sleeved T-shirts that had longer sleeves, covering the top of the elbow, or even 3/4 sleeves.

27 de junho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Easy to use website

Easy to use website. Product quality is excellent.

24 de junho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 5 de um total de 5 estrelas

Happy Customer

My purchases arrived promptly and were as advertised. Contact with the firm over a query was dealt with promptly and most satisfactorily

1 de julho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.

Avaliado com 4 de um total de 5 estrelas

Delivered promptly

Delivered promptly . Nice skirt but could do with pockets.

9 de junho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for taking the time to leave a review. We really appreciate your feedback and will take your comments on board as we continue to improve.

Avaliado com 5 de um total de 5 estrelas

All went smoothly

22 de junho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 5 de um total de 5 estrelas

Rohan equals quality

As always Rohan produces quality products and efficient service.

22 de junho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 5 de um total de 5 estrelas

Good site easy to find things and the…

Good site easy to find things and the sales are brilliant. I ordered a few items and they arrived very quickly and are perfect

14 de maio de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for leaving a review. We’re pleased you had a positive experience and appreciate your support.

Avaliado com 5 de um total de 5 estrelas

I visited the Stony Stratford store…

I visited the Stony Stratford store today as needed to replace an ‘old faithful ‘ Gilet which I had had for approx 15 years . I was greeted by both Carol and Dale , after asking them I was immediately offered the perfect replacement . They offered to explain the clothing system ( although I am aware of Rohan and is my go to shop , ery high quality , items have never let me down , Carol and Dale were fantastic , offering genuine advice ( Carol especially with sizing ) Was nice speaking ‘genuinely’ with no hard sales pitch , Even better when told about various discounts ( blue light , forces etc) Thank you very much Carol , Dale and Rohan ,, I will be seeing you all again in the near future

12 de junho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re really pleased to hear you had a positive experience and appreciate your support. I’ll be sure to pass your comments on to the team.

Avaliado com 5 de um total de 5 estrelas

Easy to use the site

Easy to use the site . My order was dispatched and delivered quickly and item was as expected.

27 de maio de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 5 de um total de 5 estrelas

I can rarely find trousers to fit me

I can rarely find trousers to fit me, particularly ones to wear for walking. I am tall and usually the trousers don't fit in the rise. I prefer ones which fit on the waist and, for some reason, I have never been able to find any - until now!! We were taking a few days out and went into Long Preston where the sale reductions were excellent, so much so that I bought two pairs (having bought one online just the week before). Thank you Rohan for having trousers which fit on the waist. I will know where to come in future. (It would also be good if the length of the rise was listed in your size guide. No-one does it and I always have to email and ask this when buying online. It is so annoying as it is an essential part of the garment).

25 de maio de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 4 de um total de 5 estrelas

Some issues but all resolved

I bought some Rohan trousers at a reduced but nevertheless expensive price. Whilst travelling in Vietnam they started to tear at the seams in multiple places. Being in Vietnam I had to get them repaired. Upon checking with Rohan as to their guarantee which covers 100% they told me that now I had them repaired in Vietnam they were not eligible, which is a joke if they wanted me to send them from there for them to repair or replace them.

Update: apparently some confusion and replacement now offered.

8 de junho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for taking the time to share your experience, and we are genuinely very sorry for what’s happened.

We completely understand how disappointing and inconvenient this must have been, especially while you were travelling. This is certainly not the standard we expect from our products, which are designed to be reliable and long-lasting, and we're really sorry that they let you down in this instance.

We are also sorry that we didn’t provide clearer guidance at the time. We recognise how difficult it would have been to manage this situation while abroad, and we should have supported you better.
We’ve now reviewed this internally and have contacted you directly to make things right.

Avaliado com 5 de um total de 5 estrelas

Black Levende trousers.

Bought these trousers (black) for holiday travel, absolutely gorgeous. Have since bought the grey/beige & both sets have tops which I also purchased. Lovely comfortable set with trousers not being overly wide, so perfect for me. Would lovely to see more colours added please!

4 de junho de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your kind words. We’re really pleased to hear you’re happy with your purchase and truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Great Service

Very fast delivery, excellent products. Rohan feels like a premium brand, their gear is always understated but with excellent technical properties.
Customer service usually very good too.
Recommended.

19 de maio de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Perfect lightweight jacket

Perfect lightweight jacket for planned African safari trip. It arrived quickly & fits beautifully. And it was in the sale! Couldn’t ask for more…

15 de maio de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your kind words. We’re really pleased to hear you’re happy with your purchase and truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Exemplary

Today we went to the Rohan store in Stoney Stratford, Milton Keynes. I had a problem with some boots I had bought a few months ago. They exchanged without any quibble for a new pair. My wife also bought a pair of Oboz walking shoes. The customer service we received was exemplary, the best we have ever experienced anywhere. The staff are extremely friendly and knowledgeable. This is our go to store for outdoor clothing from now on. Thank you very much for the excellent service. See you again soon

19 de maio de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for sharing your feedback. We’re delighted to hear your experience met expectations, and I’ll be sure to pass your comments on to the team.

Avaliado com 5 de um total de 5 estrelas

First time purchaser

First time purchaser. Trusted friend shipped here so heard about the store for the first time. Visited the site. Found several items for my wife in the afternoon and they were delivered the next morning!!! (London) loved the quality and feel the prices were reasonable. Highly recommend Rohan.

28 de abril de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Item arrived quickly

Item arrived quickly, well packaged.
Just what I wanted and a treat to get it on reduction.
Thanks

10 de maio de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

The on line service is efficient and…

The on line service is efficient and the products are good.

21 de abril de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.

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