There was an item missing from the trousers I purchased and I therefore had to contact customer services. The whole experience left me feeling very annoyed. The person on the phone was very offhand an... Ver mais
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Veja o que dizem as avaliações
I was buying in connection with a trip to NZ and needed help finding items with specific qualities around drying times and packing weight. On a busy day in the Harrogate store I was helped by a woman... Ver mais
A empresa respondeu
Needed to replace decades-old cheapish rain jacket that leaked during wet music festival! Already had Rohan raincoat so chose same material for Rohan rain hoodie! Feels light and comfortable. However... Ver mais
A empresa respondeu
I love Rohan products but can't always afford them. I was really happy to see my favourite Striders trousers in the sale so for the price of one full price pair - I grabbed a top and a fleece jacket... Ver mais
Detalhes da empresa
Escrito pela empresa
Rohan clothing is designed for adventure travel, city travel and active outdoor wear. Taking advantage of the world’s most advanced fabric technologies, it’s protective, versatile, fast drying, durable, comfortable, light and highly packable. Rohan technology, though, is hidden rather than overt - and the designs are understated and classic. Which means it’s just as suitable for everyday wear. They offer everything from ultra-lightweight waterproofs for mountain trekking through to crease-free travel suits for the globe-trotting business traveller – including trousers, fleeces, jackets, T-shirts, tops, underwear, base layers, shirts, shorts and travel accessories.
Informações de contato
Rohan House, Brunleys, Kiln Farm, MK11 3HR, Milton Keynes, Reino Unido
- 0800 840 1411
- post@rohan.co.uk
- www.rohan.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 64% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great well made clothing…
I have been buying Rohan clothing for more than 40 years and still look forward to the new catalogues when they come out. That have always maintained a high standard of manufacturing, up there with the best. It fits me well and it's ability to keep its shape and not need ironing is a big plus. I am still wearing Rohan garments I bought more than 30 years ago and even when I'm finished with it charity shops welcome it. Overall I highly recommend Rohan.

Resposta da Rohan
Another excellent product at a good price
Another excellent product at a reasonable price in the sale. The shorts are so lightweight, so much so that i have bought two pairs in the different colours. I have been trying to cut down on the weight of my case when travelling, these two pair of shorts have helped. One pair of shorts that i normally would take weigh more than two of these. Very pleased with the product.

Resposta da Rohan
As always
As always, excellent service with efficient delivery. On this occasion collected from the Stamford shop which is always good.

Resposta da Rohan
Easy online ordering and collection
Easy online ordering and collection. Leggings are excellent quality

Resposta da Rohan
Delivery could not have been quicker
Delivery could not have been quicker, ordered on-line in the afternoon and collected in store the next morning. The microgrid zip neck top is nicely smooth to the touch and feels great next to the skin. I had to wait a while before wearing it, due to the British Summer heatwave. This is a good buy, specially at the sale price. A positive addition to my wardrobe, now to wait for Autumn.

Resposta da Rohan
All good...
The trousers are just what I was looking for, lightweight, not at all 'fussy', secure with zipped pockets, and a comfy fit. I may get another pair! And delivery was prompt. All round, I'm more than happy.

Resposta da Rohan
Lovely Lymington store
We visited the Lymington store in the week and purchased a men’s top which we are very pleased with. Whilst there we were also interested in another top but unfortunately there was not one in the correct size. However a very pleasant, helpful man (Mark I think?) looked online for but with no luck. He did say he would try and find us one from another store and today, fantastic news he has!!. What brilliant customer service 😊

Resposta da Rohan
Henley staff always very helpful
Whilst this was a click and collect, I always take the opportunity to look around the Henley store. Rohan in Henley is one of the few shops where staff are very helpful, offering suggestions and advice.

Resposta da Rohan
Easy ordering and quick delivery of quality clothing
Easy ordering, quick delivery and (with the special offers) a very competitive price for good quality clothing

Resposta da Rohan
Great item and great price
Great item and great price with fast delivery. High quality too.

Resposta da Rohan
Rohan take to long to with returned goods
I returned a pair of trousers as per Rohan instructions and return policy. It has now been nearly three weeks and despite numerous phone calls , and being informed that my return has been received and processed Rohan have still not credited me with my £80. Obviously this is nothing to Rohan, but it is a lot of money to me. I do not understand how a return /credit can take this long. I buy a lot of Rohan menswear as the quality is excellent,, but I will be much more circumspect when buying again.
Sorry Rohan, customer service is not good enough !

Resposta da Rohan
Part of a delivery had not arrived…
Part of a delivery had not arrived during the hot weather. Contacted Rohan and they immediately sent out the same article to us again. Arrived very promptly. Will return original top if it ever appears. Their system easily confirmed what we were missing. Very smooth process.

Resposta da Rohan
Pleased with two backpacks
Two backpacks arrived in a few days and I was pleased with them. Well made and looks like they will last.

Resposta da Rohan
Helpful staff in Glasgow
Visited Glasgow store. The staff member that dealt with me was super helpful. After checking, he confirmed that item I was looking for was not available in my chosen colour and size. He suggested I try on an alternative colour to check the size.
While I did this he checked availability on line. It was available so he offered to order for delivery to my home free of charge.
This we arranged.
The item arrived after 3 working days.
Very good service.
The only criticism I would make is the usual one I have. Your Glasgow store doesn’t keep sufficient stock of your range. I always prefer to go into the store, see and feel the item, try on and then purchase.
Whilst purchasing on line can be convenient, it’s a real hassle if I need to send something back and I’d rather not have to wait in for deliveries..
The Glasgow store staff are great. Please help them to do their job by ensuring they have sufficient stock for people to purchase.

Resposta da Rohan
Easy to order online and good quality…
Easy to order online and good quality clothing. Pity I can only afford to buy things in the sale!

Resposta da Rohan
Fabulous Item.
Easy to use website, prompt and well informed delivery and and item I am thrilled with. This Skort set is made from super lightweight fabric making it so comfortable to wear. would love more in other colours/designs

Resposta da Rohan
I love Rohan trousers and these are my…
I love Rohan trousers and these are my favourites, easy to order.

Resposta da Rohan
As ever with Rohan
As ever with Rohan, delivery was fast and efficient and the Riviera trousers are every bit as good as those bought previously. Functional for hiking and smart for every day use and some neat features for traveling.

Resposta da Rohan
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