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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

There was an item missing from the trousers I purchased and I therefore had to contact customer services. The whole experience left me feeling very annoyed. The person on the phone was very offhand an... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was buying in connection with a trip to NZ and needed help finding items with specific qualities around drying times and packing weight. On a busy day in the Harrogate store I was helped by a woman... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Needed to replace decades-old cheapish rain jacket that leaked during wet music festival! Already had Rohan raincoat so chose same material for Rohan rain hoodie! Feels light and comfortable. However... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love Rohan products but can't always afford them. I was really happy to see my favourite Striders trousers in the sale so for the price of one full price pair - I grabbed a top and a fleece jacket... Ver mais

Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. também em
  3. Loja de Roupas

Escrito pela empresa

Rohan clothing is designed for adventure travel, city travel and active outdoor wear. Taking advantage of the world’s most advanced fabric technologies, it’s protective, versatile, fast drying, durable, comfortable, light and highly packable. Rohan technology, though, is hidden rather than overt - and the designs are understated and classic. Which means it’s just as suitable for everyday wear. They offer everything from ultra-lightweight waterproofs for mountain trekking through to crease-free travel suits for the globe-trotting business traveller – including trousers, fleeces, jackets, T-shirts, tops, underwear, base layers, shirts, shorts and travel accessories.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

423 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 64% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(423)

150 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

There was an item missing from the trousers

There was an item missing from the trousers I purchased and I therefore had to contact customer services. The whole experience left me feeling very annoyed. The person on the phone was very offhand and seemed to not believe me. No apology just you need to return them and we will inspect them. In the end I didn’t bother since I wanted to use them and the delivery time taken in the first place was in my opinion totally unacceptable. I have been a Rohan customer for decades and this is my first bad experience but I will now be reluctant to purchase from them online again.

21 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love Rohan products but can't always…

I love Rohan products but can't always afford them. I was really happy to see my favourite Striders trousers in the sale so for the price of one full price pair - I grabbed a top and a fleece jacket at sale prices at the same time.

12 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this jumpsuit

Love this jumpsuit. Perfect for travel. Love that it has pockets!

25 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your kind words. We’re really pleased to hear you’re happy with your purchase and truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Delivered to shop

Delivered to shop
Trousers ok but sham not Bags could do with a zip pocket

13 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 5 de um total de 5 estrelas

Quality & reliability.

No hassle in mail order purchase, easy change or return at store.
Products are first class, do not always agree with some of the colour choices, but SALES OFFERS are real.
First class products.

15 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 2 de um total de 5 estrelas

I was supposed to receive free…

I was supposed to receive free re-proofing liquids for a waterproof jacket I purchased, but it wasn't in the packet.

6 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for taking the time to leave a review. We’re really sorry to hear about your experience and would like the opportunity to look into this further. If you’re happy to do so, please get in touch with our Customer Service team at post@rohan.co.uk with your details so we can help.

Avaliado com 5 de um total de 5 estrelas

Easy to select items in right size

Easy to select items in right size. Simple process. Trousers narrower than before.

25 de setembro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your review. We’re really pleased to hear you had a good experience with us.

Avaliado com 5 de um total de 5 estrelas

Easy ordering on click and collect

Easy ordering, no delivery charge and lovely people in the Norwich store on pick up.

7 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent staff who know their products

I was buying in connection with a trip to NZ and needed help finding items with specific qualities around drying times and packing weight. On a busy day in the Harrogate store I was helped by a woman who really knew her stuff and ensured I had the information I needed and the space to try on different sizes and styles. Excellent service without the sales pitch which I really appreciated. She later went above and beyond in tracking me down when one item was radically reduced in the sale the next day. Rohan are lucky to have this woman on their team and as a result my husband returned with me to source some new walking trousers later in the week.

15 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for sharing your feedback. We’re delighted to hear your experience met expectations, and I’ll be sure to pass your comments on to the team.

Avaliado com 2 de um total de 5 estrelas

Comfort Fit?

I ordered, and received 2 pairs of Range Jeans. I have had them before and was confident the product would be an ideal addition to the wardrobe. When they arrived the dark and lighter pair looked great. However, on trying them on, I discovered that, whilst the leg length was perfect (29"), the fit around the backside and legs was strange and unexpected. The best word to describe the jeans was "voluminous". I wondered if I had ticked "comfort fit" for the wider man somewhere in the ordering process? But no, that option did not arise AND they contained elastic for the closer fit. In reality I can use them for the garden work but in a strong wind, I fear I would take flight like a spinnaker in a Force 9. It is my fault that I did not try them on first in a store, but the closest Rohan store to us was Exeter, and that closed a couple of years ago. Perhaps, for the benefit of your other customers, ROHAN could either explain the fit-type in the website blurb or include an additional column for the leg width at some pre-determined point, within the size guidance chart. By the way, my original pair of jeans are several years old and fit like a glove, providing sterling service.

1 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for taking the time to leave a review. We’re sorry the jeans didn’t fit as you expected, especially as you were buying them on the strength of a pair that has served you well for years.

Your feedback on the size guide is helpful. A clearer description of the fit and a leg width measurement would make it easier to choose the right style, and we’ll pass your suggestion on to our website team.

If you’d like to return the jeans, please get in touch at post@rohan.co.uk with your order number and we’ll be happy to help.

Avaliado com 5 de um total de 5 estrelas

Rohan make good quality clothes and I…

Rohan make good quality clothes and I love the range of trousers.

When there is a sale on the value is even better.

17 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks so much for leaving a review. We’re really pleased to hear you had a positive experience and appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Always happy with Rohan’s quality

Always happy with Rohan’s quality.
Took advantage of a good offer on 2 fleeces.
Arrived in good time.

15 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thank you for your lovely feedback. It really means a lot to us. We’re glad you were happy with your experience and hope to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

Good quality waterproof clothing

Good quality waterproof clothing. Fits well with ample pockets.

1 de outubro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for your kind words. We’re really pleased to hear you’re happy with your purchase and truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

There once was a Rohan in Stow.....

I bought a shirt from the Rohan shop in Stow-on-the-Wold. The lady in the shop was so kind and helpful and we had a long chat about a variety of subjects. And she gave me a very nice discount ! So for friendliness and support, this was a great experience. And the shirt will be perfect for my trip to Patagonia and my camino in 2027...

25 de setembro de 2026
Avaliação não solicitada
logotipo da Rohan

Resposta da Rohan

Thanks for sharing your feedback. We’re delighted to hear your experience met expectations, and I’ll be sure to pass your comments on to the team.

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