There was an item missing from the trousers I purchased and I therefore had to contact customer services. The whole experience left me feeling very annoyed. The person on the phone was very offhand an... Ver mais
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Veja o que dizem as avaliações
I was buying in connection with a trip to NZ and needed help finding items with specific qualities around drying times and packing weight. On a busy day in the Harrogate store I was helped by a woman... Ver mais
A empresa respondeu
Needed to replace decades-old cheapish rain jacket that leaked during wet music festival! Already had Rohan raincoat so chose same material for Rohan rain hoodie! Feels light and comfortable. However... Ver mais
A empresa respondeu
I love Rohan products but can't always afford them. I was really happy to see my favourite Striders trousers in the sale so for the price of one full price pair - I grabbed a top and a fleece jacket... Ver mais
Detalhes da empresa
Escrito pela empresa
Rohan clothing is designed for adventure travel, city travel and active outdoor wear. Taking advantage of the world’s most advanced fabric technologies, it’s protective, versatile, fast drying, durable, comfortable, light and highly packable. Rohan technology, though, is hidden rather than overt - and the designs are understated and classic. Which means it’s just as suitable for everyday wear. They offer everything from ultra-lightweight waterproofs for mountain trekking through to crease-free travel suits for the globe-trotting business traveller – including trousers, fleeces, jackets, T-shirts, tops, underwear, base layers, shirts, shorts and travel accessories.
Informações de contato
Rohan House, Brunleys, Kiln Farm, MK11 3HR, Milton Keynes, Reino Unido
- 0800 840 1411
- post@rohan.co.uk
- www.rohan.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 64% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Have been looking for a top like this…
Have been looking for a top like this for a while and all of a sudden it popped up on Rohan! Very pleased with it, and it’s great for layering for hiking wear ,…
There was an item missing from the trousers
There was an item missing from the trousers I purchased and I therefore had to contact customer services. The whole experience left me feeling very annoyed. The person on the phone was very offhand and seemed to not believe me. No apology just you need to return them and we will inspect them. In the end I didn’t bother since I wanted to use them and the delivery time taken in the first place was in my opinion totally unacceptable. I have been a Rohan customer for decades and this is my first bad experience but I will now be reluctant to purchase from them online again.
Arrived promptly.
Arrived promptly.
Good quality and perfect fit
Good product,easy ordering
Good product,easy ordering, delivered on time and safely.
Great company to deal with
Like the clothing
Like the clothing. I was not informed when item I ordered online rached the branch
I love Rohan products but can't always…
I love Rohan products but can't always afford them. I was really happy to see my favourite Striders trousers in the sale so for the price of one full price pair - I grabbed a top and a fleece jacket at sale prices at the same time.
Good service
Love this jumpsuit
Love this jumpsuit. Perfect for travel. Love that it has pockets!

Resposta da Rohan
Delivered to shop
Delivered to shop
Trousers ok but sham not Bags could do with a zip pocket

Resposta da Rohan
Quality & reliability.
No hassle in mail order purchase, easy change or return at store.
Products are first class, do not always agree with some of the colour choices, but SALES OFFERS are real.
First class products.

Resposta da Rohan
I was supposed to receive free…
I was supposed to receive free re-proofing liquids for a waterproof jacket I purchased, but it wasn't in the packet.

Resposta da Rohan
Easy to select items in right size
Easy to select items in right size. Simple process. Trousers narrower than before.

Resposta da Rohan
Easy ordering on click and collect
Easy ordering, no delivery charge and lovely people in the Norwich store on pick up.

Resposta da Rohan
Excellent staff who know their products
I was buying in connection with a trip to NZ and needed help finding items with specific qualities around drying times and packing weight. On a busy day in the Harrogate store I was helped by a woman who really knew her stuff and ensured I had the information I needed and the space to try on different sizes and styles. Excellent service without the sales pitch which I really appreciated. She later went above and beyond in tracking me down when one item was radically reduced in the sale the next day. Rohan are lucky to have this woman on their team and as a result my husband returned with me to source some new walking trousers later in the week.

Resposta da Rohan
Comfort Fit?
I ordered, and received 2 pairs of Range Jeans. I have had them before and was confident the product would be an ideal addition to the wardrobe. When they arrived the dark and lighter pair looked great. However, on trying them on, I discovered that, whilst the leg length was perfect (29"), the fit around the backside and legs was strange and unexpected. The best word to describe the jeans was "voluminous". I wondered if I had ticked "comfort fit" for the wider man somewhere in the ordering process? But no, that option did not arise AND they contained elastic for the closer fit. In reality I can use them for the garden work but in a strong wind, I fear I would take flight like a spinnaker in a Force 9. It is my fault that I did not try them on first in a store, but the closest Rohan store to us was Exeter, and that closed a couple of years ago. Perhaps, for the benefit of your other customers, ROHAN could either explain the fit-type in the website blurb or include an additional column for the leg width at some pre-determined point, within the size guidance chart. By the way, my original pair of jeans are several years old and fit like a glove, providing sterling service.

Resposta da Rohan
Rohan make good quality clothes and I…
Rohan make good quality clothes and I love the range of trousers.
When there is a sale on the value is even better.

Resposta da Rohan
Always happy with Rohan’s quality
Always happy with Rohan’s quality.
Took advantage of a good offer on 2 fleeces.
Arrived in good time.

Resposta da Rohan
User friendly website and quick…
User friendly website and quick delivery.

Resposta da Rohan
Good quality waterproof clothing
Good quality waterproof clothing. Fits well with ample pockets.

Resposta da Rohan
There once was a Rohan in Stow.....
I bought a shirt from the Rohan shop in Stow-on-the-Wold. The lady in the shop was so kind and helpful and we had a long chat about a variety of subjects. And she gave me a very nice discount ! So for friendliness and support, this was a great experience. And the shirt will be perfect for my trip to Patagonia and my camino in 2027...

Resposta da Rohan
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