Safemeetandgreet 

SCAMMERS AVOID AT ALL COSTS!!!! DO NOT DESERVE ANY STARS AT ALL. DESERVE NOTHING. DIDN'T TURN UP
Paid £59 for meet and greet at Stanstead. Phone was picked up 40 minutes prior to our arrival when we phoned ahead to tell them. We arrived, didn't know where to go as no sign of the company in the orange car park. Phone call was picked up again and they said 15 minutes. I waited at the car whilst my children waited at the terminal. "AJ" picked up the phone and said 3-4 minutes. THEY NEVER TURNED UP. Gave up, paid another £172 to the airport for 3 nights stay in orange car park. AVOID AT ALL COSTS. Stanstead are aware of major legal case going on with the company and suggested to report to trading standards. This company need to be wiped off any Internet search related to Stanstead. After reading the reviews of others stories I'm actually relieved they don't have access to my car

AVOID like the plague! This company appears to operate under various names - and has great reviews on Compare Airport Parking - be careful and don’t fall for it.

1. We paid for meet and greet - this is not a meet and greet service. We were told on the day to take our car to a random post code 5 miles from Stansted Airport.
2. We were then told we’d have to get a cab to the airport which cost £25 despite paying for meet and greet. The company would not reimburse us.
3. The company either doesn’t pick up or repeatedly diverts calls. They only answered my calls when I pressed 141 in front of their number.
4. When we returned, we found out we had to pay an additional £21 as they left our car in the official Stansted airport car park. So in total, it cost £46 more than it should have.
5. Our car was left parked in a disabled bay - I’m expecting a fine.
6. Our car was left parked with the key on top of the tyre in a very busy public car park so could have been stolen!
7. There has been zero apologies.

What a disgrace!

Please read the below - be careful of this company/ which ever alias they may be using...

***Our recent experience with 'Swift Meet & Greet', through the provider 'Safe Meet and Greet Limited' via 'Parking4You.co.uk***

We recently travelled to Morocco (TNG) from Stansted airport, flying out on 15th May at 06:10 (RK1377), and returning on 19th May at 16:00 (RK1376).

**Issues when dropping the car at Stansted**
As requested on the attached email, at 03:41, we called the number (07907658823) 30 minutes prior to our arrival and ensured that we followed all the instructions given.

We called the number again upon arrival and could not get through; after 31 minutes of calling 18 times (appearing to be cancelling each call from their side), we finally got in contact to advise that had arrived, where we were waiting and had been there waiting for over 30 minutes.

After a further 8 cancelled calls, we got through again to request an update and the man on the phone advised us that the person who would be collecting the car was on their way. After some minutes, someone finally arrived and took the key from me at 5AM. Note, the check in for our flight was to close 45 minutes from this point..

**Issues when picking up the car at Stansted**
Our flight was delayed by 3 hours, so we arrived at 16:15 and I made a call to the fore-mentioned contact number to advise that we had landed - the man on the phone advised that the car would be dropped off 1 hour after; around 17:30.

We made our way through security and waited inside until then. We then headed to the Orange short stay zone and waited by the drop off point for 8 minutes before calling - 9 cancelled calls later, and 1 that was disconnected, we got through and the man said the car would arrive within "20 minutes".

We waited patiently again for 30 minutes before calling again 61 times (cancelled calls) before finally getting in contact at 19:27 and again at 19:30. The man told me that the car had been dropped off on row B and "left with the key on the tyre"

Due to the driver arriving with the car at 19:00 and we got the car at 19:35, we had to pay the extra charge, totalling £21, for our ticket. The time we eventually left the car park was over 2 hours after the originally stated time.

The car also had done 60 miles more miles since I dropped it initially, and various bits of scrap paper left in the passenger door..

Additional information:
I had also spoken with 5-6 different families who were waiting for their cars, and had been waiting for 2-3 hours also - despite different provider names, they used the same contact number on their email confirmation - suggesting all originate from 'Safe Meet and Greet'.

I wish I had read the review before booking. Booked via Ezybook where reviews are clearly fake and rate is 4.8. Car pick-was schedule at 9.30 and they show up an hour later and missed my flight. Didn't apologies or refund any money. Shamble. Steer away from them. Be careful who you book your meet and greet parking with guys.
Safe meet and greet, swift , parking for you , and many more all part of the same company. If your booking has this number +44 7907 658823 cancel it and save yourself the hassle. Book with Maple Parking or I Love meet&Greet instead.

Absolute scam! I’ve no idea how they are still operating! The emotional turmoil they put people through, not to mention additional costs financially and on our time. We waited over an hour before finally having to get a taxi as no one answered. Over 100 calls individually from my friend and I, who also had left her car, and only one time they answered. When they did they simply said hello and hung up again.

There was a man there at the car park, but he wouldn’t give us any information. No one came with a car once in the hour I was there. There were around 20 people waiting, some over two hours with young children.

I called the police at one stage, since no one had any idea if we would ever get our cars back. They said this was a civil matter and have reported it to Stansted police.

Do whatever you can to report them.

I wouldn't even give 1 star if possible!
This is NOT a Meet and Greet service, outbound and return severe delays, I had to get a cab on the return to get my car as there were no drivers available , 4 emails sent requesting a full refund, no response, now to top it all I have received a penalty notice today, they used my car the day before I returned!!

I recently had a very disappointing and stressful experience with Safe Meet and Greet, which I booked through this Compare Airport Parking Deals.

The service was advertised as a “meet and greet,” but this was not what I received. Around 30 minutes before arriving at the airport, I contacted the company as instructed, only to be told I needed to drive to their compound instead. This completely contradicted what I had paid for. I was then forced to pay for a taxi to the airport, with the promise that this cost would be reimbursed upon my return – which has still not happened.

The issues continued when I returned to the UK. After landing shortly after 11:00pm (with a scheduled collection time of 11:30pm), I was unable to reach the company despite making 94 phone calls. When I finally got through, I was told it would take between one and one and a half hours to return my vehicle. When I questioned the delay, I was simply told nothing could be done before the call was abruptly ended.

Due to the late hour, my partner and I had to arrange our own taxi to the compound. Upon arrival, we found the site in a shocking state. The gates were wide open, and the reception area (a small shipping container) was unattended, unlocked, and unlit. Inside, envelopes containing customers’ car keys and vehicle details were left openly accessible with no security whatsoever.I eventually located my own keys and retrieved them. During this time, two staff members arrived but made no attempt to verify who we were or what we were doing. This complete lack of security and professionalism is extremely concerning and unacceptable. I have a video of this for proof.

To make matters worse, I contacted the company the following day to request a refund. My concerns were dismissed, and they have since blocked my number, preventing any further communication.

Please note: Their compound is located at NOOK FARM. If you have booked and are having issues, go there!

Overall, this was a highly distressing experience, and I would strongly advise others to avoid using this service.

this company is run by a bunch of absolute cowboys. cancel any booking you have with them, and get your money back if you can. they will not show up on time, not answer the phone and not take any responsibility.

We used this meet and greet parking service at London Stansted Airport from 7th–10th May and unfortunately had a very poor experience.

The drop-off process was already concerning after witnessing one of the drivers behave rudely and confrontationally towards another customer who was simply taking photos of their vehicle for reassurance. While our own interaction was polite, it immediately made us question the professionalism of the company.

The real problems started when we returned from our trip. Our flight landed as planned at 23:20 and after clearing customs around 23:45, I called to arrange collection of our car as instructed. It took more than six attempts before anyone answered, only to be told the wait time would be 45 minutes instead of the advertised 30 minutes because they were “busy”.

After waiting with no updates, I had to make several more calls before being told our car was in a completely different row from the one stated on our paperwork. When we eventually located the car, the driver was nowhere to be seen. After another 11 unanswered calls, we were finally informed that the key had simply been left on the tyre and the parking ticket left inside the vehicle.

To make matters worse, the car had apparently been sitting in the car park since 00:15, meaning we were charged £21 instead of the expected £13 because nobody informed us the vehicle had arrived. Had there been any communication at all, we could have avoided the extra charges and been home over an hour earlier.

The lack of communication, unanswered phones, unattended handover of keys, and additional costs made this an extremely frustrating experience after a late-night flight. Since returning, we have also attempted to contact the company multiple times by both phone and email and have received no response whatsoever. We are now awaiting a response from Compare The Parking regarding this matter.

Overall, this was an extremely disappointing experience and we would not use this service again.

DO NOT USE!!

When we were 30 mins from Stansted we tried to call the number given and the phone the other end was off. I text and still nothing. When I eventually got through an hour later they said they would be 30 to 40 mins. We waited and no one turned up. When we got through again they said that there was someone walking to the car. 10 mins later still no one and when we phoned again their phone was off. Our gate was closing in an hour so we had to leave the car in the Orange car park and head through security to not miss our flight. We were still trying to contact the company when heading through the airport but still not response. On return we had to pay £210 parking in the Orange car park as obviously the car was still there.
I am now trying to contact them to find out what happened but they don't want to take responsibility.
DO NOT USE THEM!!!

Do NOT book with this company. As per their instructions I called enroute to the airport 30 mins before arrival. It took over 50 phone call attempts to get hold of them by that time I was 10 mins away and they told me they'd be there in 45 mins, when I explained I was only 10 mins away the guy hung up on me. I then couldn't get hold of them again by this point I was paying extra in the orange short stay car park. I had to resort to going to the midstay car park which cost an additional small fortune. I've not had any contact from this company, not even asking me where I was in the orange car park - makes me wonder if they even botheted showing up! Scam, don't book!!!

Update: *** it appears this company has changed its name to "Rakesh". I've received a refund for the initial booking from the comparison company and it has reprinted the original booking into the cancellation email with a name change of the company ***

Don't even think about using them. Absolutely rubbish. Then the gave my car back they left the key on the wheel and left and wouldn't pick up their phone when called. Then after 2 week later I got parking fine come through saying I was driving at midnight and didn't pay for my parking when I wasn't even in the country. Been calling and sent emails. They have blocked my number. 😡

DO NOT BOOK WITH THIS COMPANY CALLED SAFE MEET AND GREET.
Late at collecting car from us on arrival despite the 30 minute call on route. Had paid the parking ticket as instructed but it went over the time. Not my problem.
Disgusting service. Waited two hours on return to get my car back. The sat nav had been disconnected ( my way to see where my car had been) clearly used whilst away!
No explanation or apologies for leaving us stranded at 1am in the cold and clearly exhausted.
Read other reviews too!!!!

Please DO NOT BOOK WITH THIS COMPANY!. The whole set up is horrendous. I came back from my holiday and rang over 50 times couldnt get through to anyone. I went to the Police staaion and was told that there is va massive issue with meet and greet at Stansted. I ended up getting an Uber after the Police gave me and address where to go and find my vehiocle. Thankfully I had niceset kindest Uber driver that didnt even charge me... that drove round for 3 hours to 4 different parking areas which are basically a piece of waste land on a farm, not secure at all until I found my vehicle. Eventually I managed to get through and retreive my keys. Never again. Then 2 days later I got a parking fine from the airport as despite me paying the pickup driver he just drove off with out paying the parking. Just the worst experience ever. We landed at 7.30pm and got home at 1am the next morning.
Just hope this prevents anyone else getting stung.

I normally go for Stanstead Meet & Greet direct but for some reason it was unavailable for my last travel. I chose instead the Swift Meet & Greet by Parking 4 you.

My first issue with them was calling 30 minutes before, I tried for 25 minutes, the phone was either ignored or I was hung up on. When we finally got through they said they would be 45 minutes! My adult son had to call them back & confirm they were in fact collecting the car as they were very rude to me (I'm guessing it was because I am a woman as they were not rude to him)
When they finally came to collect the chap was incredibly rude.

Pick up was the same. My son actally started calling as soon as we got off the plane (we had no luggage to collect) we had been through security & were standing in the car park before he got through, again 20 odd minutes & again we were told 45 minutes before they dropped off. We called 3 times more as I could see on my app the car had not moved.

When they finally came to drop the car we saw them enter the car park but did not appear near the drop off area. We walked to the area we assumed they had driven only to find my car parked at the top of the 2nd row in a disabled bay. My son ran back to the pickup area trying to find the driver. Eventually he had to call again, only to be told they had left the key on the wheel!!

Seriously, they knew we were stood waiting for the car & they abandoned it at the far end of the car park with the key on the wheel, a £55,000 car.

This company is the most unprofessional & rude bunch of cowboys I can honestly say I have come across & I work in construction!

As such I would not recommend anyone uses them & if I could get my money back somehow I would.

Read my other review its all true.

Absolutely terrible experience. Dropped the car off ok. When we came to pick it up we were told we would have to wait 50 minutes. We walked to the Orange car park, there was our car, left UNLOCKED, and when we got in it, someone had been smoking as they had left the cigarette butt in a disused chewing gum bottle! When we complained to the bloke who we eventually got the keys from, he said just send in a complaint, but couldn’t really care less. Never use these people!

Called 10+ times the morning of the flight before someone answered the phone, sometimes the phone wouldn’t even ring. Plus arrival procedure states “your vehicle will be delivered within 30 minutes after your phone call,” yet we waited OVER a hour. Will not be using again, do not recommend

Please please please do not use this bunch of criminals.
Not only was the service both ends shocking and late, they racked up a parking fine on my car when I was out the country and they were parking it (camera evidence).
Now they are nowhere to be heard of when trying to claim my money for the fine I have to pay.
Parking4U have been awful in helping track this company down.
Sadly you get what you pay for with this company.

Poor service. Late drop off nearly missed flight- no apologies or explanation as to why late scared to pick up car