Samaritans Avaliações 

451
O TrustScore é 2 de um total de 5

1,8

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Started a live chat due to more frequently occurring suicidal thoughts, they're all but constant now and I am terrified and they read my message started typing then said sorry we can't help you with... Ver mais

Avaliado com 1 de um total de 5 estrelas

I thought it was an organization to help people fight depression. They never answer, never available and it seems they have no intention to help or not prepared for it. They are there probably to earn... Ver mais

Avaliado com 1 de um total de 5 estrelas

If you have a bad experience with Samaritans and think you can mention it, you WILL be hung up on. No matter how horrific it is, which shows a palpable disinterest in callers and the service... Ver mais

Avaliado com 5 de um total de 5 estrelas

I hope you find her name. My name is Katie I'm a messed up narcissist I can't remember her name but she saved my life call started at 5:39 ended 1 hour and 39 mins later. Didn't judge and understood... Ver mais

Detalhes da empresa

Sobre Samaritans

Escrito pela empresa

Samaritans cannot respond to you on TrustPilot, so we encourage you to share your feedback with us directly. Samaritans aims to give the best experience to everyone who uses our support, in every conversation. But if you have had a negative experience of any kind or wish to share some feedback, please do so using the links below: Share your feedback directly via our complaints form visit our website Samaritans is a registered charity in the UK and Ireland that provides emotional support for people struggling to cope.

About our service

Samaritans believes that people are the experts on their own lives and situations, and have the right to find their own solutions. Therefore, volunteers will never provide advice or tell people what to do. They can however signpost people to other organisations.

view our privacy policy
If you are struggling to cope, remember you can call Samaritans free on 116 123 or email jo@samaritans.org, any time of the day or night.

Informações de contato

1,8

Ruim

O TrustScore é 2 de um total de 5

451 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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1,8

Todas as avaliações

(451)

112 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 1 de um total de 5 estrelas

I rang them in desperation and told…

I rang them in desperation and told them I was ready to take an abundance of tablets. She went silent, never spoke to me. I asked for help multiple times but there was nothing. Luckily my sister turned up.
If someone calls the samaritans, they are rock bottom. N9 help. Nowhere else to go

22 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Please if you are feeling suicidal or…

Please if you are feeling suicidal or low please don't contact these assholes, they will make you feel worse, I actually did the training and was appalled that you couldn't try and talk someone out of suicide or get them help, just listen while they did it ! It's sick and also they talk about people who ring in and snigger etc, it's disgusting it's a breach of confidentiality and appalling behaviour shame on you Samaritans

10 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I've tried 3 times to phone Samariyans…

I've tried 3 times to phone Samaritans within the last 10 minutes but each time their voice mail comes on saying, "I'm sorry but all our volunteers are on calls with other people. Please try again in a few moments!" Please take my call!!

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Phoned them after the crisis team have…

Phoned them after the crisis team have failed me multiple times. Woman picked up the phone and she sounded so utterly disconnected from life I think she is the one that needs help not me. I hung up after 20 seconds from hearing her voice. Creepy. Need to speak to someone that is actually THERE!

15 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Steven/stephen SAMARITANS

Steven/stephen idek.. goodness me. Never have I even had a phone call with any worker from any company cheer me up like you. When I say he saved a life tonight, he really did. Bless your heart i will think of you for the rest of my life, you made a difference today.

23 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Samaritans biggest supplier is from the…

Samaritans biggest supplier is from the incompetence of the nhs north middlesex university trust hospital. I've spent hours trying to get through for my mri appointment tomorrow at 11:30 no one ever answers or constantly engaged ive been passed to 8 different departments none have got a clue who and where I'm supposed to be going tomorrow

20 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It's true

I feel the same speaking to them too, I feel worse, and whenever you type anything into Google they offer Samaritans. Say helps available. But it isn't.they don't help.

10 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Probably one of the better helplines

I called them while in an extremely bad state after harming myself and I was shaky and not very talkative but the guy over the phone was so patient. He listened to me for as long as I needed with no judgment or rush to get me off the phone I’m used to with other helplines. What’s really great about them is they encourage you to call whenever you need it. There’s no shame in calling them and that makes it so much easier to talk compared to so many other helplines where they almost rush to get you off the call. For a free service it’s extremely good in my opinion. The volunteers seem genuinely human and empathetic and sometimes that’s what you need in those situations. They’re not perfect but obviously it’s not therapy and they’re volunteers but genuinely I was surprised by how patient and caring they were

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Feel more suicidal after talking to Samaratins

I understand The Samaratins are a volunteer service and would have benefits for some people. However it should not be used if someone is thinking of suicide.

The Samaratins is the last hope for someone looking to take their life. But explaning and re-living your issues, whilst you are suicidal, without any actual resolution from samaratins, can make things a lot worse and drive you over the edge.

I called The Samaratins when I was suicidal and that exact thing happened to me - they made me tell them why I was suicidal which confirmed my desire to commit suicide. It was only a friend that could track me that was able to stop me in the end.

Samaratins can help you to commit suicide, not the other way round.

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Spoke to Nick and thankfully he ignitedvolunteers2…

Spoke to Nick and thankfully he ignited a spark of connection I needed at 4am.

Im very grateful that a service like this exists and grateful the number comes up when googling unhelpful strategies for changing things.

Nick was excellent at his job. Listened to me and pointed out certain patterns and focuses of the things on my mind to allow me to consider what I'm really struggling with. He really is a credit to the service. I just wish most people who need support could understand that this is not a counselling or mental health service. Legally these kind "volunteers" cannot give advice or describe their own experience as if you take something the wrong way and harm yourself they will be blamed.

These people are volunteers and gain nothing by answering your call at 4am as they did mine. Clearly they just wish to offer an unbiased ear for you to chat to.

Let's face it all you selfish people out their who expect expert level counselling on a free line. Your highly paid psychiatrists aren't even able to give the time you need so fling you on the nearest drug.

Give them a break they want to help hut legally can only say certain things. Stop calling and torturing them! They can't stop you from cutting yourself or hanging yourself. If you really want to do those things why do you have to drag them down with you. Truly sociopathic to actually expect a stranger to be able to talk you down when all you want is attention not to connect to another human being.

Honestly sometimes I wonder how there are so many manky narcissists to clog up a service like this. Makes me sick.

Why is it you don't guilt trip your family or friends but will treat a stranger like they owe you something? Trash of the lowest degree.

2 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I've genuinely only phone Samaritans…

I've genuinely only phone Samaritans once before in my life, years ago after my dad died in my arms and I broke up with my fiance at the time not long after... I never thought I would ever feel as suicidal in my life as I did at that time, but I was fighting the urge to chuck myself in fro t of a train yesterday! I knew if I didn't speak to someone I would act on it so I attempted to reach out to Samaritans 3 separate times within an hour period and was on hold for what seemed like forever each time and never managed to get through! I ended up having to phone my best friend instead at stupid o'clock bawling my eyes out and getting a taxi to hers to make sure I didn't act on my thoughts and urges! Suicidal thoughts and urges are not something you generally feel like you want to talk about often, especially to the ones that are dearest to you as you may often feel like a burden to them, so it's in these times that Samaritans should be at the other end of the phone to listen as best as they can! Yet when they don't answer after several attempts within an hour at someone's genuine hour of need, that can be the difference between LIFE AND DEATH!!!!! Thank F*£K my best friend was there for me at the time because I wouldn't be alive today otherwise... NO THANKS TO SAMARITANS!!!!! ABSOLUTELY USELESS AND HAS MADE ME LOSE EVEN MORE FAITH IN HUMANITY THAN THE VERY LITTLE AMOUNT I HAD LEFT!!!!! 😞

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The Hold Experience

Guys I have altogether; taken a poo while on hold, taken an overdose while on hold, and been so bored I fell asleep on hold. The true Samaritan experience is the gamble of the hold.

23 de outubro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The need to phone a line like this…

The need to phone a line like this (nowadays), makes you wonder yourself.
You are the problem! Only you can make the difference! We dislike the other person on on the other side of the phone for not understanding our problems. But it's not there fault! We are only human.
But most people on here are not GOOD samaritans. Phone a helpline. This is no longer a religious helpline

22 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Always had a very good experience with the Samaritans , they listen , they are reliable , respectful, always feel confident when I phone them , I know they will always make me feel better , whether it’s my depression or my anxiety that’s bothering me , they calm me down and most importantly “ listen “ , unlike that other terrible breathing space that should’ve cancelled.

13 de outubro de 2024
Avaliação não solicitada

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