Prompt appointment date. Craig arrived within the 2 hour slot given. Very polite and informative. Explained the problem..remedied the issue with no mess at all. Immediate invoice and job description s... Ver mais
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Veja o que dizem as avaliações
Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Ver mais
Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Ver mais
A empresa respondeu
Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
Informações de contato
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, Reino Unido
- 07958915643
- info@saniflospecialists.co.uk
- www.saniflospecialists.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 37% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic experience, would recommend
I can’t fault my experience at all, fantastic from start to finish. My initial contact was with Olivia who was super helpful, understood exactly what I was explaining regarding the issues we were having. The call out was quick and I was informed along the way via texts the day before and an hour before the engineers arrival.
Craig was great, spent time working out what the problem was and showed me so I understood what was going wrong and what needed to be done.
Polite, knowledgeable, professional and you wouldn’t have known he had been here as everything was cleared and clean before he left. What a great experience!

Resposta da Saniflo Specialists
Excellent Service
Ethan did an amazing job. Friendly, on time. Very informative, a credit to your company. Resolved the issue very quickly and also very good advice given, in order to maintain the system. Communication between the business by Olivia was great. Informed every step of the way. Can't fault the service I received. Amazing, keep up the good work. Everything fixed within the hour.

Resposta da Saniflo Specialists
Well organised and competent
This company is so well organised and helpful. They are able to provide services quickly and provide a good short window for appointments so that you’re not waiting in for a whole day. The engineer that visited me was competent, friendly and helpful and was able to provide advice for the care of the macerater. Thank you

Resposta da Saniflo Specialists
Rang yesterday regarding a macerator…
Rang yesterday regarding a macerator repair and had an appointment at 9am today. Problem rectified, prompt, friendly and knowledgeable. Would definitely recommend. Can now use the downstairs toilet again

Resposta da Saniflo Specialists
Great service.
Great service.
Turned up on time with plenty of notice, got the job done quickly and left no mess, can’t really ask for more.

Resposta da Saniflo Specialists
Friendly and Professional Service
Friendly, prompt service from my initial enquiry to the completed repair of my Saniflo toilet. The engineer, Jordan Hughes, arrived on time, diagnosed the problem, replaced the faulty parts and left the toilet clean and tidy. All at a reasonable cost too.

Resposta da Saniflo Specialists
Professional and reliable
Our Saniflo unit in a downstairs toilet was constantly flushing and whirring so called out the Saniflo Specialists. The problem was resolved quickly, the system cleaned and toilet re-plumbed with minimum disruption. The plumber was very professional and answered any questions we had about keeping the system problem free. We decided to take out macerator cover (there was no hard sell!) for future peace of mind. Can highly recommend.

Resposta da Saniflo Specialists
Ethan to the rescue!
Ethan came to help with a leak we had in our Sani Flo system and he was fantastic. Very professionally, knowledgeable and very speedy.
Everything was fixed super quick, and was no trouble at all for Ethan. Thanks for helping us and for doing a great job.

Resposta da Saniflo Specialists
Excellent trustworthy service
Polite personable service from booking through to completion.
Jordan the engineer was friendly and efficient and left everything clean and tidy. He was also very informative.
This is the second time we have used this company and won't hesitate to use them again

Resposta da Saniflo Specialists
Brilliant service
Brilliant service, engineer Ethan great guy, thankyou so much for a perfect job done. Highly recommend too.

Resposta da Saniflo Specialists
Excellent service
Excellent service! With us within a couple of hours of our phone call. Very friendly, helpful, skilled and efficient engineer.

Resposta da Saniflo Specialists
Brilliant
Brilliant. Advance notice of arrival and prompt visit. Expert analysis of problem and efficient solution. Could not recommend more highly.

Resposta da Saniflo Specialists
Very efficient service
Very efficient service. Easy communication and kept updated at all times. Engineer was polite, respectful and efficient. Serviced our Saniflow and cleared drainage problem from connected shower and wash basin efficiently without any mess. Would highly recommend this company.

Resposta da Saniflo Specialists
Plumbico
Olivia was a very nice young man. Explained everything to me and fixed everything. I will definitely use you again.
Thank you

Resposta da Saniflo Specialists
Very efficient pleasant engineer on…
Very efficient pleasant engineer on time very satisfied

Resposta da Saniflo Specialists
A bad experience
A bad experience. Friendly engineers but a call out to deal with macerator running randomly led to a leak from Saniflo toilet. Took 6 days for another engineer to come out. Their repair led to a worse leak. Had to pay an engineer registered on the Saniflo site to repair the leak and therefore paid twice. The company does not answer phone calls. They send automated texts saying they will call back. After I complained about the leak they caused and seemed unable to fix, asking for a partial refund, they ceased to respond at all. A very bad experience. I would not recommend this company at all.
Excellent customer service from the…
Excellent customer service from the first phone call to completion of job. Friendly, professional and efficient. Craig was brilliant and fixed the appliance in under 30 mins leaving the bathroom spotless. I also didn’t feel at all as if I was being ripped off. Great job. Thanks

Resposta da Saniflo Specialists
Jordan fixed the problem and was a nice…
Jordan fixed the problem and was a nice and friendly.

Resposta da Saniflo Specialists
Contacted Friday and out by Monday
Contacted Friday and out by Monday! Polite and friendly communication both via messages and in person to arrange service. Engineer arrived on time, explained and fixed the issue promptly & made no mess! Thank you, would highly recommend.

Resposta da Saniflo Specialists
Excellent service
Excellent service. Jordan was polite and knowledgeable. He gave us options on what we needed to do. So pleased to have our toilet working again.

Resposta da Saniflo Specialists
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