Saniflo Specialists Avaliações 

277
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Prompt appointment date. Craig arrived within the 2 hour slot given. Very polite and informative. Explained the problem..remedied the issue with no mess at all. Immediate invoice and job description s... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Encanador

Escrito pela empresa

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

277 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(277)

90 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic experience, would recommend

I can’t fault my experience at all, fantastic from start to finish. My initial contact was with Olivia who was super helpful, understood exactly what I was explaining regarding the issues we were having. The call out was quick and I was informed along the way via texts the day before and an hour before the engineers arrival.
Craig was great, spent time working out what the problem was and showed me so I understood what was going wrong and what needed to be done.
Polite, knowledgeable, professional and you wouldn’t have known he had been here as everything was cleared and clean before he left. What a great experience!

19 de maio de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

We're so glad Olivia and Craig were able to provide a smooth, professional, and helpful experience from start to finish. We really appreciate your kind words! - Pete








Avaliado com 5 de um total de 5 estrelas

Excellent Service

Ethan did an amazing job. Friendly, on time. Very informative, a credit to your company. Resolved the issue very quickly and also very good advice given, in order to maintain the system. Communication between the business by Olivia was great. Informed every step of the way. Can't fault the service I received. Amazing, keep up the good work. Everything fixed within the hour.

9 de maio de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for the wonderful feedback! We’re thrilled to hear Ethan and Olivia provided such great service. Much appreciated!

Avaliado com 5 de um total de 5 estrelas

Well organised and competent

This company is so well organised and helpful. They are able to provide services quickly and provide a good short window for appointments so that you’re not waiting in for a whole day. The engineer that visited me was competent, friendly and helpful and was able to provide advice for the care of the macerater. Thank you

9 de maio de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for your kind words! We're glad you had a great experience and that our engineer was able to help—your feedback means a lot! - Olivia

Avaliado com 5 de um total de 5 estrelas

Rang yesterday regarding a macerator…

Rang yesterday regarding a macerator repair and had an appointment at 9am today. Problem rectified, prompt, friendly and knowledgeable. Would definitely recommend. Can now use the downstairs toilet again

9 de maio de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the lovely review! We're so pleased we could help quickly and get your toilet back in action—really appreciate the recommendation! - Olivia

Avaliado com 5 de um total de 5 estrelas

Great service.

Great service.

Turned up on time with plenty of notice, got the job done quickly and left no mess, can’t really ask for more.

6 de maio de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thanks for the great feedback! We’re glad everything went smoothly. - Olivia

Avaliado com 5 de um total de 5 estrelas

Friendly and Professional Service

Friendly, prompt service from my initial enquiry to the completed repair of my Saniflo toilet. The engineer, Jordan Hughes, arrived on time, diagnosed the problem, replaced the faulty parts and left the toilet clean and tidy. All at a reasonable cost too.

2 de maio de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your kind review! We're glad Jordan provided prompt and professional service—much appreciated! - Olivia

Avaliado com 5 de um total de 5 estrelas

Professional and reliable

Our Saniflo unit in a downstairs toilet was constantly flushing and whirring so called out the Saniflo Specialists. The problem was resolved quickly, the system cleaned and toilet re-plumbed with minimum disruption. The plumber was very professional and answered any questions we had about keeping the system problem free. We decided to take out macerator cover (there was no hard sell!) for future peace of mind. Can highly recommend.

14 de abril de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the great feedback! We're glad we could resolve the issue quickly and that you were happy with the service. We really appreciate the recommendation! - Olivia

Avaliado com 5 de um total de 5 estrelas

Ethan to the rescue!

Ethan came to help with a leak we had in our Sani Flo system and he was fantastic. Very professionally, knowledgeable and very speedy.

Everything was fixed super quick, and was no trouble at all for Ethan. Thanks for helping us and for doing a great job.

23 de abril de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the kind words! We're so pleased to hear Ethan was able to help quickly and professionally—I'll be sure to pass on your lovely feedback to him. - Olivia

Avaliado com 5 de um total de 5 estrelas

Excellent trustworthy service

Polite personable service from booking through to completion.
Jordan the engineer was friendly and efficient and left everything clean and tidy. He was also very informative.
This is the second time we have used this company and won't hesitate to use them again

17 de abril de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for your continued trust in us! We're glad to hear Jordan provided such a positive experience. We look forward to helping you again in the future! - Olivia

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, engineer Ethan great guy, thankyou so much for a perfect job done. Highly recommend too.

17 de abril de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for the kind words! We're thrilled you were happy with the service. - Olivia

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! With us within a couple of hours of our phone call. Very friendly, helpful, skilled and efficient engineer.

16 de abril de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thanks so much! We're glad we could help quickly and that you were happy with the service. We'll pass your kind words on to the engineer! - Olivia

Avaliado com 5 de um total de 5 estrelas

Brilliant

Brilliant. Advance notice of arrival and prompt visit. Expert analysis of problem and efficient solution. Could not recommend more highly.

11 de abril de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you! We're so pleased you had a great experience. Really appreciate the high recommendation! - Olivia

Avaliado com 5 de um total de 5 estrelas

Very efficient service

Very efficient service. Easy communication and kept updated at all times. Engineer was polite, respectful and efficient. Serviced our Saniflow and cleared drainage problem from connected shower and wash basin efficiently without any mess. Would highly recommend this company.

16 de abril de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the lovely feedback! We're glad everything was sorted efficiently and cleanly. Really appreciate the recommendation! - Olivia

Avaliado com 5 de um total de 5 estrelas

Plumbico

Olivia was a very nice young man. Explained everything to me and fixed everything. I will definitely use you again.
Thank you

7 de abril de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you! We're so glad you had a great experience. - Olivia

Avaliado com 1 de um total de 5 estrelas

A bad experience

A bad experience. Friendly engineers but a call out to deal with macerator running randomly led to a leak from Saniflo toilet. Took 6 days for another engineer to come out. Their repair led to a worse leak. Had to pay an engineer registered on the Saniflo site to repair the leak and therefore paid twice. The company does not answer phone calls. They send automated texts saying they will call back. After I complained about the leak they caused and seemed unable to fix, asking for a partial refund, they ceased to respond at all. A very bad experience. I would not recommend this company at all.

19 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service from the…

Excellent customer service from the first phone call to completion of job. Friendly, professional and efficient. Craig was brilliant and fixed the appliance in under 30 mins leaving the bathroom spotless. I also didn’t feel at all as if I was being ripped off. Great job. Thanks

28 de março de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you so much for the great review! We’re glad you were happy with the service and really appreciate the kind words about Craig. - Olivia

Avaliado com 5 de um total de 5 estrelas

Contacted Friday and out by Monday

Contacted Friday and out by Monday! Polite and friendly communication both via messages and in person to arrange service. Engineer arrived on time, explained and fixed the issue promptly & made no mess! Thank you, would highly recommend.

24 de março de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thanks so much for the lovely review! We’re glad everything went smoothly and really appreciate the recommendation. - Olivia

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Jordan was polite and knowledgeable. He gave us options on what we needed to do. So pleased to have our toilet working again.

24 de março de 2025
Avaliação não solicitada
logotipo da Saniflo Specialists

Resposta da Saniflo Specialists

Thank you for the great feedback! We’re glad Jordan could help and that everything’s working again. - Olivia

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais