Prompt appointment date. Craig arrived within the 2 hour slot given. Very polite and informative. Explained the problem..remedied the issue with no mess at all. Immediate invoice and job description s... Ver mais
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Veja o que dizem as avaliações
Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Ver mais
Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Ver mais
A empresa respondeu
Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
Informações de contato
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, Reino Unido
- 07958915643
- info@saniflospecialists.co.uk
- www.saniflospecialists.co.uk
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 37% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Engineer was on time
Engineer was on time, friendly & efficient. Left no mess.

Resposta da Saniflo Specialists
Excellent service !!
Excellent service !!!
Arrived promptly and fixed the issue quickly and efficiently - lovely chap so polite and chatty and explained what the problem and what he was doing - highly recommend !

Resposta da Saniflo Specialists
Craig was very professional and…
Craig was very professional and knowledgeable. Would highly recommend to anyone needing assistance with their saniflo product.

Resposta da Saniflo Specialists
Engineer very friendly
Engineer very friendly, nothing too much trouble. Excellent service.

Resposta da Saniflo Specialists
Ethan was here on time
Ethan was here on time
Very polite and helpfull
Got system up and running in no time
Glad I called them

Resposta da Saniflo Specialists
Exceptional Mascerator Service
I experienced a leak from our en suite macerator unit into the kitchen below , and sent an email to Olivia at Saniflow Specialists on Friday afternoon .I received her reply within 20 minutes offering an engineer attendance on Monday morning. He messaged me on Sunday evening giving a 2 hour timeslot from 09.00 on Monday morning, and sent a further update 1hour before his arrival at 09.00 .The repair and service were completed and left clean and tidy by 09.45 .Many thanks for excellent customer service, and a brilliant job .

Resposta da Saniflo Specialists
Great service
Great service. Came next day and sorted the problem quickly and efficiently. Thank you Ethan

Resposta da Saniflo Specialists
Very impressed with saniflo…
Very impressed with saniflo specialists, I rang wed morning, answer phone, but within minutes I had a text from Olivia saying on the phone and if I'd like to leave details she'll get back to me, I did, 2min another text with details of procedure and price and do I want to proceed. Yes, engineer booked for the next day. Thursday Ethan turned up with a friendly persona and got on with stripping the unit, explaining and showing me as he went along the issue and the choices we had. The unit was 26yrs old !! So we'd had a good run with it. Therefore decided rather than replace new part with old and risking the rest failing we'd have a new unit, bonus also he could fit it there and then. It was lovely to deal with such an organised and efficient company. Thank you

Resposta da Saniflo Specialists
A truly professional service. Thanks.
Very pleased with the professional service from start to finish. Kept informed with the booking, arrival slot and the step by step guide to fixing the macerator. The man who sorted everything was brilliant - thorough and left everything clean. Highly recommended.

Resposta da Saniflo Specialists
Outstanding Service
These guys really live up to their expectations Pete and Craig were so nice and so on point with what the problem was and how to fix it, the service alone was so quick and easy and everyone involved walk you through everything. If I could give a higher rating than 5 starts I’d give them a hundred!!! Thank you guys so much for everything you have done today. I will definitely be recommending to friends and family for sure

Resposta da Saniflo Specialists
Highly recommended
After a previous plumber had incorrectly installed a unit, Jordan came out the same day to fix it and when a replacement was needed, was also able to do this the same day. It was done quickly and he was communicative and helpful throughout

Resposta da Saniflo Specialists
Jordan did a fantastic job today
Jordan did a fantastic job today, not only did he replace a very old Saniflo Unit but spotted and repaired a small water leak and replaced the flush valve in the cistern which wasn’t working efficiently. He was pleasant and hard working throughout the visit.

Resposta da Saniflo Specialists
Excellent service
Just had a replacement unit fitted by Jordan. Very efficient, neat and tidy worker, only took a short time to fit, took time to explain all necessary information. Would highly recommend. Good company and Jordan is an excellent ambassador for them.

Resposta da Saniflo Specialists
Great service and really helpful.

Resposta da Saniflo Specialists
Craig arrived on time and was very…
Craig arrived on time and was very knowledgeable he explained everything to me in great detail and answered all my questions would highly recommend.
Vikki Gibbs

Resposta da Saniflo Specialists
Very bad experience, get a second opinion before proceeding with any works with them.
Our experience with Saniflo Specialists was very disappointing. While we were abroad, a blocked Saniflo at our property required urgent attention. Jordan from the company attended and, after a brief investigation, declared the system completely non-repairable, recommending a full replacement costing over £1,000. Alarmingly, he didn’t reassemble the system to properly test it after removing the blockage. Instead, he insisted there was no point in keeping the old unit and insisted we did not need the old saniflo and wanted to take it with him — without us agreeing on how we wanted to proceed.
Despite this, we were pressured daily by the company for immediate payment for the call out, but we were holding off as we had concerns and wanted to review the situation and report. Upon returning to the property, we discovered that the toilet hadn’t been reassembled, and blue gloves had been carelessly left inside the unit. After removing the remaining blockage and reassembling the system ourselves, the Saniflo worked perfectly.
We contacted Olivia to ask why the engineer deemed the system beyond repair when we managed to fix it ourselves. She said she will speak to the engineer and get back to us — but we’ve heard nothing since.
Our experience raises serious concerns about the accuracy of their assessments and the push for unnecessary costly replacements. Caution is advised when dealing with this company.

Resposta da Saniflo Specialists
Professional service
Jordan was really friendly, efficient, polite, professional and helpful. He explained clearly what was required and reassured us that all would be working again soon. He also advised on the importance of regular services and maintenance.

Resposta da Saniflo Specialists
First class service…
Can't speak highly enough of the engineer who called today to sort out my Saniflow problem. We'll mannered, friendly, efficient and explained everything he had done.

Resposta da Saniflo Specialists
Fast
Fast, informative and friendly, also pretty good with sorting my Sanivite out.

Resposta da Saniflo Specialists
Ethan did a great job and was a…
Ethan did a great job and was a pleasure talk with.

Resposta da Saniflo Specialists
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