"Placed a small order of 6 tubes of silicone and two tubes of expanding foam. The order was delivered promptly, which I was impressed with. However, then the problems started. All products had a... Ver mais
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Veja o que dizem as avaliações
I have been looking everywhere for decent dust sheets have sent multiple buys back because they were inferior to ones I already possessed. Bought from these guys expecting the same but they were just... Ver mais
Can you give a 6 out of 5?!?! Came across Sealants and Tools Direct during a search for a garden slasher. Great price and paid a very reasonable non urgent courier. Flippin' heck, the shlas... Ver mais
A empresa respondeu
Prompt delivery! truly next day delivery - which was a welcome relief from the over 8 days delivery of another company also promising next day! We have not used the product yet, so can not comment o... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Materiais de Construção
- também em
- Comércio de ferramentas
- Loja de artigos para reforma residencial
- Loja de produtos navais
Escrito pela empresa
We have been established for many years selling Silicone Sealant, MS Polymer sealants & adhesives, Expanding Foams, Tools, Wood flooring adhesives & Many other Building and garden products. We have now developed our product range and to further enhance the services we provide our clients. We have an excellent base of suppliers such as Dow Corning, Geocel, Everbuild/Sika, Soudal & Bostik to name but a few. You can benefit from our excellent product range and services that we provide.
Informações de contato
Unit 6 A-C The Old Cider Works, TQ12 5NF, Newton Abbot, Reino Unido
- 01626 333360
- info@sealantsandtoolsdirect.co.uk
- www.sealantsandtoolsdirect.co.uk
3,6
Bom
292 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What an excellent firm to deal with.my…
What an excellent firm to deal with.my order came from Devon up here to Alnwick Northumberland ever so quickly and the roof paint was really good.I would recommend this firm to anyone so a big thanks to everyone involved.cheers Jimmy.
25 de junho de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Morning Jimmy
Great to hear your order was delivered early and you are happy with the product. The Evercryl is a great product so hopefully it will help with your roof project.
If you need anything else in the future, let me know.
Best wishes
Matt
S&TD
Excellent customer service from Matt…
Excellent customer service from Matt and Lucy, super friendly and professional. Very quick to deal with my enquiry. 10/10
11 de junho de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Morning Harry
Many thanks for taking time to review our service, so please y6ou are happy with your purchase.
If you need us again, don’t hesitate to get in touch.,
All the best
Kelsey
Poor company
Poor company, made an order and it was sent incomplete due to out of stock items( although showing as in stock). Over a week later and and going in to a second week,they are still not committing to a date for delivery, completely messed up our working week and have had to order some from elsewhere. Not good enough
26 de maio de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hi Paul
Sorry about the delay on part of your order, did you not get the message we sent on the 20th (day of ordering) advising delays? It went to the email address on the account.
The Ac95 was delayed in the quantity ordered so we part shipped your order as advised in the message.
Production have been struggling with this product so we really appreciate your patience.
If you need sooner, then please let me know so i can arrange for the box to be refunded for you.
I look forward to hearing from you.
Matt
S&TD
I ordered a couple of parts for my…multi tool
I ordered a couple of parts for my multi tool on Thursday 20th May at 2’45 in the afternoon, the company delivery advised up to 3 days, so to my surprise at 7’45 the next morning the parts were delivered. Parts perfect, so I can get my job finished,
Please give your staff a thank you from me.A five star service, if your looking for anything this company can supply then I would definitely recommend them
21 de maio de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hello Mr Hughes.
Many thanks for your feedback. It is so pleasing to hear you are happy with your product and delivery service. As you can imagine, it’s not easy to operate in these current times, so it’s great to hear we could arrange a quick turnaround for you on this occasion.
If you need anything else, please don't hesitate to contact us.
Kelsey
S&TD
Excellent service
Excellent service. Helpful and efficient company from the time you speak to someone on the phone to the delivery of the requested items. Would thoroughly recommend this company.
11 de maio de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Morning Mrs Chapman
Many thanks for taking time write your review, it was really nice to speak to you on the phone and so pleased you are happy with our service/product.
If you need anything else in the future, you know where we are.
Best wishes and stay safe.
Kelsey
S&TD
Express Service
I live locally to this firm and find not only their prices below a number of larger competitors, their delivery is brilliant even for small orders that are usually delivered with an hour or two or by the end of the day.
5 de maio de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hi James
So pleasing to hear your feedback!! We do try and arrange for all our local deliveries to be completed on the same working day, so its great to hear Zoe could deliver this morning in time for your next project.
Hope to see/speak to you soon, but if you need anything else in the meantime please give me a shout.
Matt
S&TD
Good customer services
Good customer services. They sent me a seal gun part replacement after it was damage by a supplied defective nose for free. Many thanks.
30 de abril de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hi Flavio
Glad we could get the issue resolved for you in a timely manner. Hope the floor is now completed without delay, but if you need more of the Lumberjack Product do not hesitate to let us know.
King regards
Matt
S&TD
Efficient, professional service
I have dealt with this company on numerous occasions. The service I have received was always spot on with an attention to detail second to none from professional staff who know what they are doing to make sure my delivery is received as requested. Shipping has been made to me in Turkey and received exactly within the timescale I was advised. Five star service and will definitely use them again. Reassuring when dealing with a company from abroad.
21 de abril de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Afternoon Kay
So pleased to hear this kind of feedback as deliveries outside of the UK have been difficult since Brexit.
If you need anything else delivered, either to your UK address or to you in Turkey, don’t hesitate to get in touch.
Best wishes
Lucy
Great Experience
Fast service, great products, and really easy to use website, couldn’t ask for anything more.
21 de abril de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hi Lucy
Many thanks for your feedback. Glad we could get your order out to you in time for the weekend.
If you need any more to complete the job, dont hestiate to get in touch.
Many thanks
Matt
S&TD
Excellent business
Excellent business, my wife made an order with their standard delivery service and I received my order with in days. Great service, much appreciated. Recommended!!
20 de abril de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hello William
Many thanks for your feedback. It is so pleasing to hear you are happy with your product and delivery service. As you can imagine, it’s not easy to operate in these current times, so it’s great to hear we could arrange a quick turnaround for you and your wife on this occasion.
If you need anything else, please don't hesitate to contact us.
Stay Safe
Matt
S&TD
Product was not up to scratch but was…
Product was not up to scratch but was replaced ime deathly with no fuss will use company again
20 de abril de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hi Geoff
Many thanks for taking time to post feedback regarding our service. Sorry to hear there was a slight issue with the product to start with, but its pleasing the hear we could get it all resolved to your satisfaction in timely manner.
If you need anything else further down the line, don’t hesitate to let us know.
Matt
S&TD
Great service
Great service - product as advertised - very pleased - Well done👍🏻👍🏻
19 de abril de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hello Mr McLean
Many thanks for your feedback, glad you are happy with your online purchase and we hope to see your custom return in the near future.
Best wishes
Matt
S&TD
Service excellent...
Service excellent; product quality superb; what more can one ask for!
12 de abril de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Afternoon John
Many thanks for taking the time to post some feedback. So pleased you are happy with your purchase from our online shop, the warehouse/transport teams are very busy at the moment so it’s nice to hear your delivery was on time.
If you need anything from us, don’t hesitate to contact our sales team
Stay Safe
Jolene
S&TD
I find this company really helpful
I find this company really helpful, although I only have ordered small amounts and the service is excellent and the prices are very good, would definitely recommend them to family and friends
30 de março de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hello Mrs Smith
Many thanks for your feedback. It is so pleasing to hear you are happy with your product and delivery service. As you can imagine, it’s not easy to operate in these current times, so Lucy and team will be very pleased to hear the positive review.
If you need anything else, please don't hesitate to contact us.
Stay Safe
Matt
S&TD
Excellent experience
Excellent experience: extremely helpful people, very fast service and a good product! Many thanks.
Would highly recommend.
25 de março de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hi Mike
Sorry for the delay in replying, we are so busy at the moment with the way the world is currently, but we haven't forgot about your kind feedback.
I hope the decorating equipment was to your liking and helped with the job in hand
If you need any other assistance, don't hesitate to let us know.
Stay safe
Matt
S&TD
Satisfied Customer
From a well laid out website, through to ordering then a swift delivery, this company have been excellent. Very competitive price. I will use again.
I bought Sika EBT to go between slabs , works really well.
Bill
23 de março de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Hi Bill
So sorry for the delay in replying.
Thank you so much for your kind words, the EBT is a great product so it’s great to hear it exceeds your expectation.
Best wishes for the future.
Shaun
S&TD
Excellent service - catered for my needs amazingly
I phoned up around mid-day and whoever it was I spoke to was very helpful in helping me choose the correct product and advising of lead times. I then phoned up at around 15.30 asking if it was possible to get delivery by Monday and she advised me if I placed it there and then it would get to me in time…I placed the order and 8 mins after the confirmation email came through, another email came through confirming it was dispatched. They upgraded me to Saturday delivery free of charge. Would absolutely recommend and use again.
10 de fevereiro de 2021
Avaliação não solicitada
Purchased a box of 25 Silverline fold…
Purchased a box of 25 Silverline fold flat valves face masks which were delivered by DX Express. The transaction through to delivery could not have gone more smoothly and have no hesitation in this instant in recommending this company and their courier service.
2 de fevereiro de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Morning Claus
Many thanks for taking time to review our service, we are so pleased you received your item on schedule. we are trying to prioritise the PPE sales as much as possible due to the current climate, so its refreshing to here some positive feedback.
Hope to see you return in the near future.
Stay Safe
Matt
Fantastic service from a great team
Fantastic service from a great team. Slight problem with my order was resolved swiftly and I will definitely recommend this company. I will be using them again in the future.
15 de janeiro de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Morning Emma
Many thanks for your kind words, great to hear at such a difficult time for all involved. Its nice to see a customer happy after we resolved the small issue last week.
Perfect example of team work and common sense under the current restrictions.
Hope you return and we wish you all the best for the future.
Stay Safe
S & TD
Absolute joke of a company
Absolute joke of a company. Please stay away.
15 de janeiro de 2021
Avaliação não solicitada
Resposta da Sealants and Tools Direct Ltd
Sorry to hear you are unhappy with your experience, lock down has caused some unexpected delays since NYD so i can only apologise.
Can you provide some more information so we can resolve?
Many thanks
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